McDonald's
3520 Grant St, Gary
(219) 887-1927
Recent Reviews
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This is probably one of the worst McDonald’s in the area. The customer service is TERRIBLE the “MANAGERS” are just as bad. I only come to this location for my son and the location is convenient to where I live but I will not be returning back.
Atmosphere: 1
Food: 1
Service: 1
Slow drive up service is ridiculous,i put my mobile order at 11:51 pm December 2 2025 ,i received my order at 12:38 ,im waiting for 48 minutes ,i waste my money i waste my gasoline for waiting i lot time on the drive thru when i receive my order my food was really cool ,Is not excuses for the drive thru run slow ,they have i lot workers like 6 .Im really mad and i never stop again on this McDonald's.
Atmosphere: 1
Food: 1
Service: 1
538pm been sitting in this drive-through for 20 mins no one in front of me just sitting at drive through order screen worst service no speed just lazy
Atmosphere: 1
Food: 3
Service: 1
If i could rate my experience any lower, I would. We (car of 2) pull into the drive-through a little after 10pm and were told they’re only doing mobile order and door dash, even though it was a 24hr drive-through. We pull into the parking lot, place a mobile order (which is available until 3:30am), and pull into the drive through thinking they just weren’t doing in person orders. The lady over the speakers yelled at us the entire conversation. she said she’s “only doing doordash orders”. I was confused, told her we were just told mobile order or doordash, and she yelled at us again that “her manager just came through and said that they’re only doing doordash orders”. I had already placed my mobile order, asked how I get a refund, and while still shouting I was told “it’s in the mobile app”. I have never had such a bad experience at a fast food restaurant, staff has never been that rude to me. It was a long day of travel to an unfamiliar area and we were just hoping for dinner. Ended up going to a different McDonalds about 20 minutes away and had a better time there. Will NEVER go here again, I don’t understand how the manager allows their employees to talk to customers that way.
Atmosphere: 1
Food: 1
Service: 1
Good Mc Donald close to highway …
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger
I just wanted to give a staff shout-out to Nabreya Everytime I come in the restaurant she always has a positive attitude and she is very efficient with her work. Her manager needs to give her a raise exceptional job.
Literally, the only McDonald’s I ever heard tell you that they’re only taking DoorDash, lazy workers and lazy owner
I love it and long as u talk nice thats what you get with yo doodoo breath smelling self....
Atmosphere: 5
Food: 5
Service: 5
I went to this McDonald's today and I ordered a burger on my lunch break. The burger had a fly in it. They said they will remake it. It took around 2 minutes til it was remade it was way better this time. Also Inga was really nice and one of my favorite employees there. On the ground there was a little bit of garbage but it wasn't that bad. Today it wasn't a horrible experience.
Atmosphere: 3
Food: 2
Service: 5
If I could give it a zero I would. The staff was completely unprofessional, they were not friendly, all my food was cold and my patties were old. My order was completely wrong.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Most nights after like 10pm or 11pm
Their “not taking orders” , “system is down” or “only taking mobile or door dash orders”
I feel like if there’s not a manager there, they lie so they don’t have to work
During the day, the service is good & food is usually prepared correctly
Atmosphere: 1
Food: 3
Service: 2
Best dine-in experience at McDonald's that I've had in a long time. I was not looking forward to electronic ordering but before we could start, a young lady came out took our order and was very pleasant. And the food was ready in a timely manner. What a pleasant surprise since most outlets are nothing but drive-thru's and if come to dine- in, expect crappy service. Congratulations to the people at this store!
Atmosphere: 5
Food: 4
Service: 5
The night shift lady treat me and my handicap sister so awful that we were disgusted. If she hates her job so much she should quit. 10-10-2025
Atmosphere: 1
Service: 1
Can't go wrong with breakfast.Stop there once a week
Atmosphere: 5
Food: 5
Service: 5
DO NOT LEAVE WINDOW WITHOUT CHECKING FOOD
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