McDonald's

761 S Lake St, Gary
(219) 938-8299

Recent Reviews

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STEVE

Didn't even recieve my food after 45 minutes, waited that long to get a refund on 10 piece nugget, large fry and a drink. A woman next to me waited 30 minutes on a small sprite and small fry and didn't even get her food. I've never done it before but I emailed cooperate on this. Even the staff were rude issuing a refund, it's not my fault you lack proper management to serve your customers.

Atmosphere: 1

Food: 1

Service: 1

Nikki Washington

Food is always hot and fresh and customer service is on point. Every employee is always smiling. Me and my boss make it a point to stop every week when we pass through and are never disappointed 😊

Atmosphere: 5

Food: 5

Service: 5

Rhonda Harris

This is the worst McDonald's I've ever been to in my entire life we waited in the lobby 45 minutes for someone to come and wait on us. So unorganized never is enough staff and it's never a pleasant experience. You spend too much money to get horrible service

Yakerria Johnson

Under cooked fries , order always incomplete or wrong . Bad attitudes .

Atmosphere: 1

Food: 1

Service: 1

Stephanie Anderson

Wrong order. Not good service. Wasn't listening.

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Fish, Big Mac, French Fries

Luna Moon

Drive thru slow... Should not be sitting as long as we do here at any other McDonald's in Indiana... And I live in Miller...
Order always get messed up no matter when I go. In or drive thru Something is missing or not the correct order... Honestly as a former McDonald's cook it's sad. Just go to the Hobart branch...

Atmosphere: 1

Food: 1

Chyna Mac

This was made by Ashley 10 mins before closing she wouldn't refund my order . She also made my burger pink .

Food: 1

Service: 1

karren Hart

The food was fare. The attitude was to remember.

Atmosphere: 4

Food: 2

Service: 2

Mocha Storm

The new McDonald's is nice inside, but customer service is still horrible, and the food is awful

Atmosphere: 3

Food: 1

Service: 1

Dennis C.

Cold coffee and I’m missing food, can’t go bk because I’m now @ work this is preposterously annoying I can’t this isn’t how I wanted to start my morning off.

Atmosphere: 1

Food: 3

Service: 1

colin curington

The service was great 👍🏿 love the food there chicken stripes boneless chicken 🐔

Nia Pearson

I just came from this McDonald’s with my mother and sister. The service was horrible and they all had very bad attitudes. As my mother pulled up to the window she got her food and informed her that she wanted drinks without ice and her meals were suppose to be medium sized not the small order sized meals. Even though they got her order all wrong she still said ”Thank you” multiple times to the lady and she didn’t say anything back because she was mad. We were charged extra for items we didn’t ask for and our order was wrong. When we asked the young lady to please give us drinks without ice she instantly got a nasty attitude and wanted us to pull up and wait. She read our receipt and was still nasty to us. She proceeded to take care of other orders. My mom said “Just give me the drinks you have ready because my train is come.” This McDonald’s customer service was horrible. This is very unethical for this business. We will never come here again. Terrible customer service from the drive through window. Ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Jolene

Good food. Just expensive, not what it used to be.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Cheeseburger, French Fries

Kevin Kemp

Thank god

Atmosphere: 5

Food: 5

Service: 4

Lynda Mackey

I used to love this place

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Egg Mcmuffin

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