If it was possible that we could give zero stars that would have been the rating. Ordered two large tips they were undesirable in every way.
Deborah Johnson
Couple issues, Called the business and place an order 9/22, was told cash only, they need an ATM inside, I watched 3 people walk out bcuz they only had debit card. Ordered the mini over phone and had to still wait 45 minutes. The purpose for me ordering ahead of time so I wouldn't have the long wait. Got home and when I tell you it was horrible!! I received flat pieces rubbery and unchewable, I through $10 down the drain. I've had there food before and I'm wondering what happened. I traveled from Griffith to get st8 garbage.
Bri Dupre
Ordered from this place on door dash and my order was cancelled when I called to see what they were out of I was on gole for over 5 mins and no even a real hold she just put the phone down so I can hear everyone screaming. Very unprofessional I will never eat here
Atmosphere: 1
Food: 1
Service: 1
Mamie Stewart
I got my door dash order and it was not acceptable. I called and the owner ms Mary corrected my order and personally brought it to my house! It was delicious and I truly appreciate her prompt response!
Mary Moore
Purchased small tip 8/18 24. Dried out, unable to eat looks like I got some left over from center cuts and Saturday.
Renee B (Peace_Of_Mine_Salon)
If you notice a pattern in my reviews, I look for "consistency"! ?
I'm big on not deviating from what works! I believe that if you move too far from it, your business suffers in the long run.
That being said, I'm disappointed in the way this establishment operates. I've ordered food through doordash, and I've gone in person on a couple of different occasions. Flavor? Great! Sauce? Great! Ribs? Meh... some of the time, they were good. Tender, well cooked and seasoned & had plenty of sauce. Other times, they were as tough as leather, mostly bone or fat & hardly had any sauce.
The chicken & pork links? They're pretty decent, but my last order, the chicken links were dry like turkey meat & again...hardly any sauce ?
The service largely depends on who is in the building. I don't know who is who, but I do know that if I feel like my presence is a bother to you, then either you need a different task or a different job than working the front taking orders.
There's hardly anything in the cooler to choose from if I want a drink or dessert, the lobby is a disaster in that it isn't clean, TV doesn't work, no menu, one table, raggedy blinds...it just makes me sad honestly that there seems to be a serious lack of pride in the way this restaurant operates.
We need to be more aware & responsible for the level of respect & courtesy our staff gives. We need to serve food that always hits the mark & we need to go above and beyond no matter what area we service! Be better. Do better. Make more $ & get more positive reviews?. Simple ??♀️
Atmosphere: 1
Food: 3
Service: 1
GHEE MAIL
Trash food restaurants not clean flies all over everthing staff unfriendly and slow dont waste your time ???????
Sandra Simpson
I had a pre ordered 12 noon pickup, and I waited 1 hour before it was ready.
Atmosphere: 4
Food: 5
Service: 2
Shawndell Harris
Truly if I'm being honest, for the money I'm spending here, to get the attitude that I get from the staff. I can get anyone on the phone, to drive here, to find out it's cash only, and that it's a additional charge to have my sauce on the side. I've been here once prior to this about a year ago. This time I'm going to do my best no to come to this mismanaged over charging place. Btw asked for a refund, and was told it's no one here to give it to me, totally feel robbed.
Atmosphere: 1
Food: 1
Service: 1
Ebonee Green
I was so ? disappointed. I went out of my way to get what I hope would great ribs. They were so inconsistent with the sizes of the cut. There were huge pieces and small, burnt piece that were inedible like hard Jerky. If I lived closer I would have taken it back.
My daughter ordered the turkey ribs and they were DELICIOUS! Update: I'm usually pleased with their tips, but my ribs were overcooked. Very hard to chew. The fries were not fresh and the sauce was way too sweet. Starting to be a hit or miss type of restaurant
Sean Gladney
I’ve figured something out about this place! Theyre extremely busy THURS- SUNDAY NIGHT but if you go on a MONDAY OR TUESDAY? When nobody is thinking about phenomenal ribs? That food be soooo goooodd!!!! ???????? seasoned to perfection wings, ribs and pork sausage was fire!!!!! ???????
Atmosphere: 2
Food: 4
Service: 2
Gwendolyn Benton
My experience was on 5/25/24 was not good at all. The ribs were very dry, tuff and salty. The worst l have ever had ?
Thomas Pickett
Food was great!!!?
Atmosphere: 5
Food: 5
Service: 5
C Sanders
Can someone please tell me when is the best time/day/hour/min/sec to place an order at Phenomenal Ribs because the fews times I've been it sucked!! Got a XL tip & 6 wings...cost $38.89!!
Every tip was hard, overcooked, burnt and not chewable. The wings were 1/2 way decent but they were the size of cornish hens wings. The only thing good were the fries, bread and sauce.
I wish I could get my money and the gas back that it caused me!
If it was possible that we could give zero stars that would have been the rating. Ordered two large tips they were undesirable in every way.
Couple issues, Called the business and place an order 9/22, was told cash only, they need an ATM inside, I watched 3 people walk out bcuz they only had debit card. Ordered the mini over phone and had to still wait 45 minutes. The purpose for me ordering ahead of time so I wouldn't have the long wait. Got home and when I tell you it was horrible!! I received flat pieces rubbery and unchewable, I through $10 down the drain. I've had there food before and I'm wondering what happened. I traveled from Griffith to get st8 garbage.
Ordered from this place on door dash and my order was cancelled when I called to see what they were out of I was on gole for over 5 mins and no even a real hold she just put the phone down so I can hear everyone screaming. Very unprofessional I will never eat here
Atmosphere: 1
Food: 1
Service: 1
I got my door dash order and it was not acceptable. I called and the owner ms Mary corrected my order and personally brought it to my house! It was delicious and I truly appreciate her prompt response!
Purchased small tip 8/18 24. Dried out, unable to eat looks like I got some left over from center cuts and Saturday.
If you notice a pattern in my reviews, I look for "consistency"! ?
I'm big on not deviating from what works! I believe that if you move too far from it, your business suffers in the long run.
That being said, I'm disappointed in the way this establishment operates. I've ordered food through doordash, and I've gone in person on a couple of different occasions. Flavor? Great! Sauce? Great! Ribs? Meh... some of the time, they were good. Tender, well cooked and seasoned & had plenty of sauce. Other times, they were as tough as leather, mostly bone or fat & hardly had any sauce.
The chicken & pork links? They're pretty decent, but my last order, the chicken links were dry like turkey meat & again...hardly any sauce ?
The service largely depends on who is in the building. I don't know who is who, but I do know that if I feel like my presence is a bother to you, then either you need a different task or a different job than working the front taking orders.
There's hardly anything in the cooler to choose from if I want a drink or dessert, the lobby is a disaster in that it isn't clean, TV doesn't work, no menu, one table, raggedy blinds...it just makes me sad honestly that there seems to be a serious lack of pride in the way this restaurant operates.
We need to be more aware & responsible for the level of respect & courtesy our staff gives. We need to serve food that always hits the mark & we need to go above and beyond no matter what area we service! Be better. Do better. Make more $ & get more positive reviews?. Simple ??♀️
Atmosphere: 1
Food: 3
Service: 1
Trash food restaurants not clean flies all over everthing staff unfriendly and slow dont waste your time ???????
I had a pre ordered 12 noon pickup, and I waited 1 hour before it was ready.
Atmosphere: 4
Food: 5
Service: 2
Truly if I'm being honest, for the money I'm spending here, to get the attitude that I get from the staff. I can get anyone on the phone, to drive here, to find out it's cash only, and that it's a additional charge to have my sauce on the side. I've been here once prior to this about a year ago. This time I'm going to do my best no to come to this mismanaged over charging place. Btw asked for a refund, and was told it's no one here to give it to me, totally feel robbed.
Atmosphere: 1
Food: 1
Service: 1
I was so ? disappointed. I went out of my way to get what I hope would great ribs. They were so inconsistent with the sizes of the cut. There were huge pieces and small, burnt piece that were inedible like hard Jerky. If I lived closer I would have taken it back.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
My daughter ordered the turkey ribs and they were DELICIOUS!
Update: I'm usually pleased with their tips, but my ribs were overcooked. Very hard to chew. The fries were not fresh and the sauce was way too sweet. Starting to be a hit or miss type of restaurant
I’ve figured something out about this place! Theyre extremely busy THURS- SUNDAY NIGHT but if you go on a MONDAY OR TUESDAY? When nobody is thinking about phenomenal ribs? That food be soooo goooodd!!!! ???????? seasoned to perfection wings, ribs and pork sausage was fire!!!!! ???????
Atmosphere: 2
Food: 4
Service: 2
My experience was on 5/25/24 was not good at all. The ribs were very dry, tuff and salty. The worst l have ever had ?
Food was great!!!?
Atmosphere: 5
Food: 5
Service: 5
Can someone please tell me when is the best time/day/hour/min/sec to place an order at Phenomenal Ribs because the fews times I've been it sucked!! Got a XL tip & 6 wings...cost $38.89!!
Every tip was hard, overcooked, burnt and not chewable. The wings were 1/2 way decent but they were the size of cornish hens wings. The only thing good were the fries, bread and sauce.
I wish I could get my money and the gas back that it caused me!
Atmosphere: 4
Food: 1
Service: 4
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