White Castle

Name: White Castle
Address: 1304 Broadway, Gary, Indiana, 46407, US
Telephone: (219) 882-1368
Price range: $
Rating: 3.3

$ • Fast Food, Burgers

Hours:
1304 Broadway, Gary
(219) 882-1368

Menu Order Online

About White Castle

White Castle is a popular restaurant located at NE and Central Ave. Despite its popularity, some customers have experienced long wait times in the drive-thru, even when there are no other customers waiting. The restaurant's setup can make it difficult for customers to leave the drive-thru once they're inside. Food quality has also been a concern, with some orders containing incorrect items, such as cheese-less mozzarella sticks. However, some customers have praised the staff for maintaining a decent attitude and providing good service. Jovan Jones is highlighted as a great employee who contributes to the friendly environment.

The restaurant often introduces new menu items, and the call-in feature is appreciated for saving drive-thru time. While the service may be quick, there have been instances where the order was incorrect, leading to some frustration about customer service. Employees are described as great and professional, and many customers have had positive experiences when visiting the restaurant in person. However, using delivery services like Uber Eats or Door Dash has been less satisfactory, as food is sometimes left on the curb without notification. The food itself is still considered awesome when picked up directly. Additionally, the restaurant is wheelchair accessible, allowing easy entry for all customers.