Was out of half the meats and seemed like no one was worried or cared, too busy joking around with each other and taking there sweet time. Worked at Chipotle for 5 years, this one was dirty and no one was doing anything about it.
Atmosphere: 1
Food: 1
Service: 1
Rhonda Bontrager
Staff is so nice! Went in at 9:45 and they had us out of the restaraunt by 9:50. Super fast service and polite staff
M M
everytime i go i get severely disappointed. whether it’s uncooked rice, heaps of corn added to my food(that i didn’t order), or missing items. lately, it’s been a lack of food. i went inside a few weeks ago and they had no rice. none at all. the girl at the counter said it would be 30 minutes before any rice would be ready. okay whatever, we left. today i walked in at 11:20am and noticed the lobby packed but no one had any food infront of them? there was a group of 5 people chatting in the back and a girl came up to the line and told me they weren’t open yet and wouldn’t be until they had food made. so why unlock the doors? the “chipotlane” was full of cars who were about to be extremely annoyed. from now on i’ll go down the road to Los Primos in Goshen for a burrito bowl.
Atmosphere: 1
Food: 1
Service: 1
Jay
It's amazing to finally have a restaurant where you can customize your food to your needs.
When trying to balance macros.. protein, carbohydrates and fats.. the bowls are where it's at. You can control the rice, chicken, veggies, avocado etc.
Atmosphere: 4
Food: 5
Service: 4
Stacy Bice
I think i confused the girl, I wanted a single taco. She heated a single tortilla & wrapped it up. And i just. The guacamole & chips were very good. Service was decent & fast enough
Atmosphere: 4
Food: 4
Service: 3
Keith
Good food was consistent and plentiful. Employees cater to the customers coming through the line. Dining room has a unique “ate in” atmosphere. If there isn’t rice everywhere is it even a chipotle? Also the tall manager named J*** is very irritable. So don’t make her angry.
Atmosphere: 3
Food: 4
Service: 5
Shanita Johnson
I was waiting in line today and some guy that had already paid dropped his entire bag of food so naturally they remade his bowls which was fine but the cashier made us that were standing in line wait when we were up to be served next. Why couldn't he had just gone to the back of the line? I would never cut infront of people that were already waiting. I would have went to the back of the line. It was just very frustrating and irritating.
Torrence McMorris Jr
Michael was exceptional
Atmosphere: 5
Food: 5
Service: 5
Nata K
Our family likes Chipotle Burritos and Bowls and we ordered from a few in and out of state. But this is the one I don't want to come back to because of the service. Portions are underserved (and I compare to other Chipotles not to my likes) and not complete (even though I don't order many ingredients). I have to choose to drive farther to other place to getter better service.
I’m so tired of this location and its lack of options after 7pm. It’s WILD that I walk in 1.5 hours until closing and over half the options are unavailable. When I asked why they said it’s because it’s close to closing… it’s 8:30… no steak, no veggies, no cheese, and mini servings of guac… Chipotle should have the same standards across the board for all their stores. This happens ALL the time. It’s like going to chick fi la and not getting French fries because it’s almost 2 hours until close. It’s tacky and unprofessional.
Atmosphere: 4
Food: 5
Service: 2
Cruzer Khan
The Food here is decent, but be very caution when eating, I found a few pieces of plastic lids scraps inside my bowl, not even on top but right in the center were one can't see it until you have eaten it. This is terrible and could hurt someone. Please eat your food slowly for any potential hazard inside.
Atmosphere: 2
Food: 1
Service: 1
Brianna Nicole
Placed a mobile order for dinner tonight and paid for guacamole in my bowl and asked for light sour cream. I received no guacamole and a mountain of sour cream in my bowl. Normally have no issues when I order in person but mobile ordering gives you terrible service
Atmosphere: 3
Food: 2
Service: 3
Shawna Roberts
Came in on 10/23/2025. The staff that made my meal were very friendly. Once I went to pay for my food the cashier was VERY rude. She could use some customer service skills.
Was out of half the meats and seemed like no one was worried or cared, too busy joking around with each other and taking there sweet time. Worked at Chipotle for 5 years, this one was dirty and no one was doing anything about it.
Atmosphere: 1
Food: 1
Service: 1
Staff is so nice! Went in at 9:45 and they had us out of the restaraunt by 9:50. Super fast service and polite staff
everytime i go i get severely disappointed. whether it’s uncooked rice, heaps of corn added to my food(that i didn’t order), or missing items. lately, it’s been a lack of food. i went inside a few weeks ago and they had no rice. none at all. the girl at the counter said it would be 30 minutes before any rice would be ready. okay whatever, we left. today i walked in at 11:20am and noticed the lobby packed but no one had any food infront of them? there was a group of 5 people chatting in the back and a girl came up to the line and told me they weren’t open yet and wouldn’t be until they had food made. so why unlock the doors? the “chipotlane” was full of cars who were about to be extremely annoyed. from now on i’ll go down the road to Los Primos in Goshen for a burrito bowl.
Atmosphere: 1
Food: 1
Service: 1
It's amazing to finally have a restaurant where you can customize your food to your needs.
When trying to balance macros.. protein, carbohydrates and fats.. the bowls are where it's at. You can control the rice, chicken, veggies, avocado etc.
Atmosphere: 4
Food: 5
Service: 4
I think i confused the girl, I wanted a single taco. She heated a single tortilla & wrapped it up. And i just. The guacamole & chips were very good. Service was decent & fast enough
Atmosphere: 4
Food: 4
Service: 3
Good food was consistent and plentiful. Employees cater to the customers coming through the line. Dining room has a unique “ate in” atmosphere. If there isn’t rice everywhere is it even a chipotle? Also the tall manager named J*** is very irritable. So don’t make her angry.
Atmosphere: 3
Food: 4
Service: 5
I was waiting in line today and some guy that had already paid dropped his entire bag of food so naturally they remade his bowls which was fine but the cashier made us that were standing in line wait when we were up to be served next. Why couldn't he had just gone to the back of the line? I would never cut infront of people that were already waiting. I would have went to the back of the line. It was just very frustrating and irritating.
Michael was exceptional
Atmosphere: 5
Food: 5
Service: 5
Our family likes Chipotle Burritos and Bowls and we ordered from a few in and out of state. But this is the one I don't want to come back to because of the service. Portions are underserved (and I compare to other Chipotles not to my likes) and not complete (even though I don't order many ingredients). I have to choose to drive farther to other place to getter better service.
Atmosphere: 3
Food: 5
Service: 1
Terrible management
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's always delicious!
Atmosphere: 5
Food: 5
Service: 5
I’m so tired of this location and its lack of options after 7pm. It’s WILD that I walk in 1.5 hours until closing and over half the options are unavailable. When I asked why they said it’s because it’s close to closing… it’s 8:30… no steak, no veggies, no cheese, and mini servings of guac… Chipotle should have the same standards across the board for all their stores. This happens ALL the time. It’s like going to chick fi la and not getting French fries because it’s almost 2 hours until close. It’s tacky and unprofessional.
Atmosphere: 4
Food: 5
Service: 2
The Food here is decent, but be very caution when eating, I found a few pieces of plastic lids scraps inside my bowl, not even on top but right in the center were one can't see it until you have eaten it. This is terrible and could hurt someone. Please eat your food slowly for any potential hazard inside.
Atmosphere: 2
Food: 1
Service: 1
Placed a mobile order for dinner tonight and paid for guacamole in my bowl and asked for light sour cream. I received no guacamole and a mountain of sour cream in my bowl. Normally have no issues when I order in person but mobile ordering gives you terrible service
Atmosphere: 3
Food: 2
Service: 3
Came in on 10/23/2025. The staff that made my meal were very friendly. Once I went to pay for my food the cashier was VERY rude. She could use some customer service skills.
Atmosphere: 1
Food: 4
Service: 1
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