I called in to place an order for an ice cream cake for my boyfriend he doesn’t like the chocolate ice cream so I said can I do both vanilla but still have the chocolate crunch stuff in the middle. The person over the phone said yeah we can I’m like okay. Keep in mind I payed around $35 for this cake I got home cut into it it’s full vanilla. I remember specifically asking for the chocolate in the middle because that’s both of our favorite part. I called the store and the manager took my information and said he had to leave it for the general manager because he couldn’t do anything about it. This was a week ago I’ve been waiting for them to contact me.
Atmosphere: 1
Food: 1
Service: 1
Grant Kuhns
Terrible customer service. Came in my family and didn't receive part of my order. Asked about a couple of times. After forty five minutes from when we arrived still didn't get my food. Asked for a refund and was argued with and told I was wrong even though my receipt showed food I paid for and didn't receive. The worst customer service I have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Justin Stauffer
Great teamwork between counter and kitchen clear communication and amazing service highly recommend coming by this Dairy Queen if you haven’t yet the staff are friendly and the food is good
Atmosphere: 5
Food: 5
Service: 5
Rebecca VanDiepenbos
The Food is always delicious and when I only order a drink they are kind and quick to get my order to me ASAP.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Onion Rings, Chicken Strips
Emily Granzow
Employees on October 28 at 8:54pm were extremely rude and snarky. We had a big group but we were all very respectful and polite to them and understanding of their rush and mistakes. They made loud rude comments about us and were very unkind and snarky in addressing both us children and our adult chaperone. Not only did the food take forever, which would not have been a problem if their attitude hadn’t been so above and beyond. But the looks they gave us while serving us was beyond acceptable.
Atmosphere: 1
Food: 3
Service: 1
Mary Smucker
Employees on October 28 at 8:54 pm were very rude and unprofessional.
Atmosphere: 1
Food: 3
Service: 1
S P
Nice and busy. Great staff. Busy and friendly. Nearby hotels. Nice working area
Atmosphere: 4
Food: 5
Service: 5
Tomas Baptista
Walked in and my feet was sticking to the floors dirty . I placed my Royal Reese Blizzard .. she never turned it up side down because it was all ready melting .. then when I started to eat it I found very little Reese’s in it to much Marshmallow with in 3 to 5 min the thing was half way melted ice cream was never frozen .. rip off
Atmosphere: 2
Food: 2
Service: 3
Yoder
Pretty decent place for a dairy Queen fairly clean took a little time to get order
Like everyone else had to wait on my door dash order for like 20 minutes he was sitting there waiting
Kevin Berkey
ice cream was very soft little runny
Atmosphere: 5
Service: 5
Kathy Hite
Megan Nelson the manager is super great. Our food was perfect. And we didn't have to search for a clean table. They were all clean!
Atmosphere: 5
Food: 5
Service: 5
Kevin Petre
Always good food and ice cream
Parking: More than enough
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Chicken Strip Basket, Cheeseburger
kassandra ohara
Waited way too long for my food had to park and wait for a burger and two chicken baskets. Also was on lunch so I only had 20 minutes. They need to get things ready for the people that need to get back fo work.
Always take forever in drive thru
Atmosphere: 1
Food: 2
Service: 1
I called in to place an order for an ice cream cake for my boyfriend he doesn’t like the chocolate ice cream so I said can I do both vanilla but still have the chocolate crunch stuff in the middle. The person over the phone said yeah we can I’m like okay. Keep in mind I payed around $35 for this cake I got home cut into it it’s full vanilla. I remember specifically asking for the chocolate in the middle because that’s both of our favorite part. I called the store and the manager took my information and said he had to leave it for the general manager because he couldn’t do anything about it. This was a week ago I’ve been waiting for them to contact me.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service. Came in my family and didn't receive part of my order. Asked about a couple of times. After forty five minutes from when we arrived still didn't get my food. Asked for a refund and was argued with and told I was wrong even though my receipt showed food I paid for and didn't receive. The worst customer service I have ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Great teamwork between counter and kitchen clear communication and amazing service highly recommend coming by this Dairy Queen if you haven’t yet the staff are friendly and the food is good
Atmosphere: 5
Food: 5
Service: 5
The Food is always delicious and when I only order a drink they are kind and quick to get my order to me ASAP.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side of Onion Rings, Chicken Strips
Employees on October 28 at 8:54pm were extremely rude and snarky. We had a big group but we were all very respectful and polite to them and understanding of their rush and mistakes. They made loud rude comments about us and were very unkind and snarky in addressing both us children and our adult chaperone. Not only did the food take forever, which would not have been a problem if their attitude hadn’t been so above and beyond. But the looks they gave us while serving us was beyond acceptable.
Atmosphere: 1
Food: 3
Service: 1
Employees on October 28 at 8:54 pm were very rude and unprofessional.
Atmosphere: 1
Food: 3
Service: 1
Nice and busy. Great staff. Busy and friendly. Nearby hotels. Nice working area
Atmosphere: 4
Food: 5
Service: 5
Walked in and my feet was sticking to the floors dirty . I placed my Royal Reese Blizzard .. she never turned it up side down because it was all ready melting .. then when I started to eat it I found very little Reese’s in it to much Marshmallow with in 3 to 5 min the thing was half way melted ice cream was never frozen .. rip off
Atmosphere: 2
Food: 2
Service: 3
Pretty decent place for a dairy Queen fairly clean took a little time to get order
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Strip Baskets, Banana Split, Chicken Strips
Restaurantji Recommends
Like everyone else had to wait on my door dash order for like 20 minutes he was sitting there waiting
ice cream was very soft little runny
Atmosphere: 5
Service: 5
Megan Nelson the manager is super great. Our food was perfect. And we didn't have to search for a clean table. They were all clean!
Atmosphere: 5
Food: 5
Service: 5
Always good food and ice cream
Parking: More than enough
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Chicken Strip Basket, Cheeseburger
Waited way too long for my food had to park and wait for a burger and two chicken baskets. Also was on lunch so I only had 20 minutes. They need to get things ready for the people that need to get back fo work.
Atmosphere: 1
Food: 3
Service: 1
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