I was in town for work the week of 3/3 and stopped by every morning. In the drive thru window #2 working on handing out orders was an absolute ray of Sunshine and I’m so sad I didn’t get her name, I came through around 7:45am M-W. She was so positive and upbeat and kind! Then, Thursday 3/6 around the same time I decided to do a counter pick up and a lovely blonde woman not only greeted me by name but also had my coke filled up and ready to go. She has a smile that would light up any room! McDonald’s food is the same everywhere, hit or miss, but service like that is rare! Thank you for making my week away from home less stressful!
Atmosphere: 5
Food: 4
Service: 5
MJ H
Was there with my son Michael helping him get his first car... Food and service was very good....
heather speicher
Manager rude as can be she rushed us grabbing our drink and food from her all at once. Food was cold and soggy. Was up charged for a cup of water. Burritos were so soggy I took it in and asked for either a replacement or a refund they said either one so I simply said if all the burritos are this soggy I’d take the refund and they ended up giving me a refund. Manager tried to argue with us when we were simply trying to figure out why we were up charged for a water.
Atmosphere: 1
Food: 1
Service: 1
Lee Pfahler
Decent fast foof
Atmosphere: 4
Food: 4
Service: 4
Scott “Biz” Thurman
I'm spoiled with the quality of the kendallville mcdonalds, but this was an awful experience. The staff didn't pay attention to my order and for some reason I ended up with mayo on my double cheeseburgers. Please hire ADEC people as your staff with no mental handicaps isn't doing a good job by any means.
The kids play area is freezing. It’s been cold every time I’ve been here. Food and service has been good but not worth bringing your kids here if it’s cold out
Atmosphere: 1
Food: 4
Service: 4
Treyzon Anderson
2 times in a row I went there and I can’t get a strawberry shake and also I’m fed up with the cold nasty frys and please stop messing up on our order
Jeremy Garrett
Very friendly staff. Philip is a nice guy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Sausage
Jor Lee
Not good!!
Atmosphere: 1
Food: 1
Service: 1
L T L
I was here last Saturday on 11/30/2024, and I ordered a crispy chicken deluxe Meal, and they gave me the moldy bread !!! I should took a picture for you, Because when I get back in there and tell the manager what is happening, he didn't tell any of the staff to stop using that bread, and he tried to make another one with the same bread! 🤣what !?
The food is not like it used to be for sure
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheeseburger
G that of
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Big Mac
Slow, 10 min. To wait on a drink.
I was in town for work the week of 3/3 and stopped by every morning. In the drive thru window #2 working on handing out orders was an absolute ray of Sunshine and I’m so sad I didn’t get her name, I came through around 7:45am M-W. She was so positive and upbeat and kind! Then, Thursday 3/6 around the same time I decided to do a counter pick up and a lovely blonde woman not only greeted me by name but also had my coke filled up and ready to go. She has a smile that would light up any room! McDonald’s food is the same everywhere, hit or miss, but service like that is rare! Thank you for making my week away from home less stressful!
Atmosphere: 5
Food: 4
Service: 5
Was there with my son Michael helping him get his first car... Food and service was very good....
Manager rude as can be she rushed us grabbing our drink and food from her all at once. Food was cold and soggy. Was up charged for a cup of water. Burritos were so soggy I took it in and asked for either a replacement or a refund they said either one so I simply said if all the burritos are this soggy I’d take the refund and they ended up giving me a refund. Manager tried to argue with us when we were simply trying to figure out why we were up charged for a water.
Atmosphere: 1
Food: 1
Service: 1
Decent fast foof
Atmosphere: 4
Food: 4
Service: 4
I'm spoiled with the quality of the kendallville mcdonalds, but this was an awful experience. The staff didn't pay attention to my order and for some reason I ended up with mayo on my double cheeseburgers. Please hire ADEC people as your staff with no mental handicaps isn't doing a good job by any means.
Atmosphere: 4
Food: 1
Service: 1
Overall great service especially in the AM
Nugs bomb as always
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
The kids play area is freezing. It’s been cold every time I’ve been here. Food and service has been good but not worth bringing your kids here if it’s cold out
Atmosphere: 1
Food: 4
Service: 4
2 times in a row I went there and I can’t get a strawberry shake and also I’m fed up with the cold nasty frys and please stop messing up on our order
Very friendly staff. Philip is a nice guy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Sausage
Not good!!
Atmosphere: 1
Food: 1
Service: 1
I was here last Saturday on 11/30/2024, and I ordered a crispy chicken deluxe Meal, and they gave me the moldy bread !!! I should took a picture for you, Because when I get back in there and tell the manager what is happening, he didn't tell any of the staff to stop using that bread, and he tried to make another one with the same bread! 🤣what !?
Food: 1
Service: 1
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