Food was good over all, disappointed since soda machine didn't work. Service was slow for the drive thru, and the atmosphere felt gloomy.
Atmosphere: 3
Food: 4
Service: 2
Victoria Easley
If I could leave zero stars.... I WOULD. The lobby drink fountain didn't work, so the guy at the counter filled our cups up. BUT, They only had Diet Coke & Sweet tea available.. so we just asked for Sweet tea. The tea we got was not sweet at all.
Once our food came, my burger was made incorrectly. The fries were cold & hard (like they've been sitting for a long time).
The tables were absolutely gross, The floors were sticky & there was trash & food on the floor in the kids area.
When asking for help with things. The guy at the counter would just walk away & dissappear in the back & wouldn't come back. Service just sucks in general.
This McDonald's is the absolute worst one in Goshen/Elkhart area.
I'm writing this as we're pulling away from the restaurant & my stomach is in knots.
Definitely won't be returning to this one. Save yourself the headache & just go next door to Culvers instead.... their drink fountain actually works.
Atmosphere: 1
Food: 1
Service: 1
digitalxtc24
It's been years since I have visited a McDonald's and now I know why. I finally got my food 35 minutes after I ordered it. Needless to say neither I or my wife were too pleased. This story can go on but I will not bore anyone with the details. I will never go back.
Atmosphere: 1
Food: 5
Service: 1
Charles Ward
This has to be the WORST mcdonald's in Indiana. Last month I got a fish patty instead of a chicken sandwhich.(thank god im not allergic) the soda machine has been broken for years. The one in the back must be broken too because the tea & the coke is replaced was absolutely disgusting.
The girl up front was completely rude. Not a good day or a you're welcome. Probably doesn't even speak English.
Bathroom is always filthy. I wouldn't let my kids play on that play area. Soap in the soap dispenser is useless.
I honestly dont have a single nice thing to say about this place. Only putting 1 star because I can't put 0 or negative.
Atmosphere: 1
Food: 1
Service: 1
Alayna Bontreger
Laughing at customers staff acts high and lines in side waiting for half hour for food
Atmosphere: 1
Food: 1
Service: 1
A. Sosa.
Hands sanitizer containers are always empty.
Atmosphere: 3
Food: 3
Service: 1
Jordan Blank
Do not stop here. There is another location 7 minutes northeast of this one that has infinitely better service. This location has recently been selling flat soda from their machine at full price. When their machine was down, a relative of mine watched them pour soda from a store-bought bottle into a company cup and pass that out the window. Drinks aside, the food quality is a toss up. Sometimes it's fine, sometimes it's stale. Save yourself the frustration and go somewhere you'll get what you're paying for.
Atmosphere: 1
Food: 1
Service: 1
GregT (GrayWolf6368)
Went to this McDonald's for hot coffee. 2x in a row they gave me barely warm coffee. When I went inside to tell them and get hot coffee they looked at me like I had horns growing out of my head. How does that even happen? Do they turn off the part of the coffee machine that keeps it hot. The last mobile order I placed they said they didn't have it and basically said get lost. Even when I showed them on my phone I paid and it was at that location, they didn't care. They said there was nothing they could do and when I ask for a manager, some kid came to the window and tried to accuse me of trying to get a free coffee. Really! Worst and most unprofessional and rude McDonald's I have ever been to. If you look through the 1800 reviews over half say the same thing. Obviously the owner and management doesn't care. That is clear because it never improves.
Atmosphere: 1
Food: 1
Service: 1
Pablo Silva
I waited for my order for more than 30 minutes and when I asked for it, they told me that the order wasn't there, that someone had probably taken it, and they just left me like that. They didn't offer to make another one for me. The worst branch I've ever been to.
Haleigh Lovely
Honestly never get my order right. The people in the drive thru don’t listen & then act like you’re the problem. As someone who’s worked in fast food & done it all, do better.
My food was gross, & fries hard and greasy as if they were double fried and they taste disgusting which was very disappointing.
Atmosphere: 2
Food: 1
Service: 1
ernie wilson
Ordered Unsweet Tea, they gave me sweet. I was 2 miles down the road before I tasted it. ALWAYS check your order before you leave.
Atmosphere: 1
Food: 1
Service: 1
Nonya Business
I hope they shut the doors on this place & ban the owners plus all managers from any other food establishments in the country!! Staff only have knowledge, not ability. Their knowledge this offered by management. FACT!!!
Food was good over all, disappointed since soda machine didn't work. Service was slow for the drive thru, and the atmosphere felt gloomy.
Atmosphere: 3
Food: 4
Service: 2
If I could leave zero stars.... I WOULD.
The lobby drink fountain didn't work, so the guy at the counter filled our cups up. BUT, They only had Diet Coke & Sweet tea available.. so we just asked for Sweet tea. The tea we got was not sweet at all.
Once our food came, my burger was made incorrectly. The fries were cold & hard (like they've been sitting for a long time).
The tables were absolutely gross, The floors were sticky & there was trash & food on the floor in the kids area.
When asking for help with things. The guy at the counter would just walk away & dissappear in the back & wouldn't come back. Service just sucks in general.
This McDonald's is the absolute worst one in Goshen/Elkhart area.
I'm writing this as we're pulling away from the restaurant & my stomach is in knots.
Definitely won't be returning to this one.
Save yourself the headache & just go next door to Culvers instead.... their drink fountain actually works.
Atmosphere: 1
Food: 1
Service: 1
It's been years since I have visited a McDonald's and now I know why. I finally got my food 35 minutes after I ordered it. Needless to say neither I or my wife were too pleased. This story can go on but I will not bore anyone with the details. I will never go back.
Atmosphere: 1
Food: 5
Service: 1
This has to be the WORST mcdonald's in Indiana. Last month I got a fish patty instead of a chicken sandwhich.(thank god im not allergic) the soda machine has been broken for years. The one in the back must be broken too because the tea & the coke is replaced was absolutely disgusting.
The girl up front was completely rude. Not a good day or a you're welcome. Probably doesn't even speak English.
Bathroom is always filthy. I wouldn't let my kids play on that play area. Soap in the soap dispenser is useless.
I honestly dont have a single nice thing to say about this place. Only putting 1 star because I can't put 0 or negative.
Atmosphere: 1
Food: 1
Service: 1
Laughing at customers staff acts high and lines in side waiting for half hour for food
Atmosphere: 1
Food: 1
Service: 1
Hands sanitizer containers are always empty.
Atmosphere: 3
Food: 3
Service: 1
Do not stop here. There is another location 7 minutes northeast of this one that has infinitely better service. This location has recently been selling flat soda from their machine at full price. When their machine was down, a relative of mine watched them pour soda from a store-bought bottle into a company cup and pass that out the window. Drinks aside, the food quality is a toss up. Sometimes it's fine, sometimes it's stale. Save yourself the frustration and go somewhere you'll get what you're paying for.
Atmosphere: 1
Food: 1
Service: 1
Went to this McDonald's for hot coffee. 2x in a row they gave me barely warm coffee. When I went inside to tell them and get hot coffee they looked at me like I had horns growing out of my head. How does that even happen? Do they turn off the part of the coffee machine that keeps it hot. The last mobile order I placed they said they didn't have it and basically said get lost. Even when I showed them on my phone I paid and it was at that location, they didn't care. They said there was nothing they could do and when I ask for a manager, some kid came to the window and tried to accuse me of trying to get a free coffee. Really! Worst and most unprofessional and rude McDonald's I have ever been to. If you look through the 1800 reviews over half say the same thing. Obviously the owner and management doesn't care. That is clear because it never improves.
Atmosphere: 1
Food: 1
Service: 1
I waited for my order for more than 30 minutes and when I asked for it, they told me that the order wasn't there, that someone had probably taken it, and they just left me like that. They didn't offer to make another one for me. The worst branch I've ever been to.
Honestly never get my order right. The people in the drive thru don’t listen & then act like you’re the problem. As someone who’s worked in fast food & done it all, do better.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Reliable. Always count on McDonald's
Atmosphere: 3
Food: 5
Service: 3
The order was wrong and the service was slow
Atmosphere: 1
Food: 2
Service: 1
My food was gross, & fries hard and greasy as if they were double fried and they taste disgusting which was very disappointing.
Atmosphere: 2
Food: 1
Service: 1
Ordered Unsweet Tea, they gave me sweet. I was 2 miles down the road before I tasted it. ALWAYS check your order before you leave.
Atmosphere: 1
Food: 1
Service: 1
I hope they shut the doors on this place & ban the owners plus all managers from any other food establishments in the country!! Staff only have knowledge, not ability. Their knowledge this offered by management. FACT!!!
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