We’ve tried a few pizza places in the area and this one was a great experience. The food is good. Everyone seem to be happy in the back. Next time we get pizza, we will come back here.
Atmosphere: 4
Food: 5
Service: 5
Julian Rodriguez
very good pizza on time
Atmosphere: 5
Food: 5
Service: 5
Alicia Tuesley
Idk who made my Pizza last night but man it was perfect!! Not greasy or burnt. It really was amazing!
Food: 4
Chuck Molloy
Crust tasted old and chewy, no crunch to any of it. Minimal sauce on extra sauce pizza, we don’t intend to order there again. None of three pizzas were enjoyed.
Atmosphere: 2
Food: 1
Service: 5
Alecia Crise
Employees give top notch service. Pizza is great and the wings are delicious.
Atmosphere: 5
Food: 5
Service: 5
Ernie Ashley
I had placed an order online on Tuesday afternoon, Sept. 16, expecting delivery around 5pm. I received all of the usual confirmations (text, email, etc.), and even DoorDash sent me a notification that they were involved.
When I attempted to check on the order status after DD informed me that there was no order, nothing could be confirmed as there was no record of an order related to my phone number (the only means PH used).
I sent an email to PH Customer Service, explaining what had happened, and received a (possibly automated) reply that complaint was acknowledged and would be taken care of. The local store manager attempted to call me the next morning, while I was at work, and left a voicemail as to her confusion and asked for me to return her call, to explain what I had experienced. After work, I attempted TWICE to contact the local store as requested, and both times the phone rang until it timed out and the system disconnected me. I again sent an email to PH CS explaining the situation, but no reply.
Today while checking the charges on my company credit card, I found THE CHARGE FOR THE ORDER! I advised the account Admin to decline the charge.
THIS is the absolutely WORST experience I've had over more than 10 years of being a patron.
Leo Lopez
Tried the new $5 Flats! Very good. Definitely get again!
Atmosphere: 3
Food: 5
Service: 5
Chris Charlwood
MY Pizza Hut order was not complete when delivered. Driver could not understand my language or I his. Handed back order and closed the door. Called Goshen Pizza Hut about problem and because they (woman) could not verify my phone number (online order) hung up on me. I redeemed Points for my order I now can't get back.
Service: 1
alicia marquina
The other day we ordered pizza and it was amazing! They were extremely busy and the pizza was still amazing made perfectly. It was so good we ordered again today and our pizzas were burnt dry barely any sauce or cheese. The lady on the cash register got snippy with me and told me she made them and her hands are tied nothing she can do and hung up. Extremely rude. Ever disappointed this time.
Atmosphere: 1
Food: 1
Service: 1
Katie Bastock
I was having issues with another location, and Kayla- the manager, stepped in and assisted me. She was extremely nice and helpful. Every time I come to this location it is always clean, they are always very friendly at the front, and my food is always fresh.
Placed our order online, delivery driver arrived and left our food outside without even knocking on the door and left. Went outside to grab our food and it was someone else’s order. Spent the next 20 mins trying to call the store we ordered from and no one ever answered the phone. Called another store near by to explain what happened, and they said they would get a hold of that store and fix the situation and call us back. They never called us back, we cannot get a hold of them yet again and it’s now an hour 1/2 after all this started. Worst customer service I’ve ever experienced.
Ryan Stamper
Great food, great service.
I thought they didn't give me my sauce, but they did and it was just stuck to the lid. They gave me the extra sauce anyway!
Atmosphere: 5
Food: 5
Service: 5
Tim Hunter
Not one of the workers were wearing gloves and not washing their hands at all. Monica was so pissed off the whole time. She was slamming doors and made the visit super unpleasant. She definitely did not want to be there what so ever. I know it’s just a pizza place but still. One of the most unsanitary and unprofessional places I have been in a while. And again no gloves???? Yeah sure. Just lather on my topping with your hands lol. Sounds legit.
Atmosphere: 1
Food: 3
Service: 1
Alexander Kennedy
We are not going to tip if the order is wrong half the time.
We’ve tried a few pizza places in the area and this one was a great experience. The food is good. Everyone seem to be happy in the back. Next time we get pizza, we will come back here.
Atmosphere: 4
Food: 5
Service: 5
very good pizza on time
Atmosphere: 5
Food: 5
Service: 5
Idk who made my Pizza last night but man it was perfect!! Not greasy or burnt. It really was amazing!
Food: 4
Crust tasted old and chewy, no crunch to any of it. Minimal sauce on extra sauce pizza, we don’t intend to order there again. None of three pizzas were enjoyed.
Atmosphere: 2
Food: 1
Service: 5
Employees give top notch service. Pizza is great and the wings are delicious.
Atmosphere: 5
Food: 5
Service: 5
I had placed an order online on Tuesday afternoon, Sept. 16, expecting delivery around 5pm. I received all of the usual confirmations (text, email, etc.), and even DoorDash sent me a notification that they were involved. When I attempted to check on the order status after DD informed me that there was no order, nothing could be confirmed as there was no record of an order related to my phone number (the only means PH used). I sent an email to PH Customer Service, explaining what had happened, and received a (possibly automated) reply that complaint was acknowledged and would be taken care of. The local store manager attempted to call me the next morning, while I was at work, and left a voicemail as to her confusion and asked for me to return her call, to explain what I had experienced. After work, I attempted TWICE to contact the local store as requested, and both times the phone rang until it timed out and the system disconnected me. I again sent an email to PH CS explaining the situation, but no reply. Today while checking the charges on my company credit card, I found THE CHARGE FOR THE ORDER! I advised the account Admin to decline the charge. THIS is the absolutely WORST experience I've had over more than 10 years of being a patron.
Tried the new $5 Flats! Very good. Definitely get again!
Atmosphere: 3
Food: 5
Service: 5
MY Pizza Hut order was not complete when delivered. Driver could not understand my language or I his. Handed back order and closed the door. Called Goshen Pizza Hut about problem and because they (woman) could not verify my phone number (online order) hung up on me. I redeemed Points for my order I now can't get back.
Service: 1
The other day we ordered pizza and it was amazing! They were extremely busy and the pizza was still amazing made perfectly. It was so good we ordered again today and our pizzas were burnt dry barely any sauce or cheese. The lady on the cash register got snippy with me and told me she made them and her hands are tied nothing she can do and hung up. Extremely rude. Ever disappointed this time.
Atmosphere: 1
Food: 1
Service: 1
I was having issues with another location, and Kayla- the manager, stepped in and assisted me. She was extremely nice and helpful. Every time I come to this location it is always clean, they are always very friendly at the front, and my food is always fresh.
Food: 5
Service: 5
Restaurantji Recommends
Very friendly
Atmosphere: 4
Food: 4
Service: 4
Placed our order online, delivery driver arrived and left our food outside without even knocking on the door and left. Went outside to grab our food and it was someone else’s order. Spent the next 20 mins trying to call the store we ordered from and no one ever answered the phone. Called another store near by to explain what happened, and they said they would get a hold of that store and fix the situation and call us back. They never called us back, we cannot get a hold of them yet again and it’s now an hour 1/2 after all this started. Worst customer service I’ve ever experienced.
Great food, great service.
I thought they didn't give me my sauce, but they did and it was just stuck to the lid. They gave me the extra sauce anyway!
Atmosphere: 5
Food: 5
Service: 5
Not one of the workers were wearing gloves and not washing their hands at all. Monica was so pissed off the whole time. She was slamming doors and made the visit super unpleasant. She definitely did not want to be there what so ever. I know it’s just a pizza place but still. One of the most unsanitary and unprofessional places I have been in a while. And again no gloves???? Yeah sure. Just lather on my topping with your hands lol. Sounds legit.
Atmosphere: 1
Food: 3
Service: 1
We are not going to tip if the order is wrong half the time.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza, Marinara, Cheese Sticks, Breadsticks
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