One dollop of cheese for my cheese fries food was cold milkshake half melted manager didn't stay long enough to tell who's drink belong to who and the workers are in the back no working talking and chilling the only person who looked like they were working was the guy on the grill. No cups everything was dirty
Atmosphere: 1
Food: 1
Service: 1
Bridget Lackey
Will not be returning paid good money for shit food cold by the time we got it they gave us no cheese sauce with the older when we got cheese fries the sandwich was not good no large cups put out people had to ask got my shake way after the food and it was all around bad service
Atmosphere: 1
Food: 1
Service: 1
Emma Hill
Greasy floors in lobby, terrible service, food tastes like there grill hasn’t been cleaned in a month. Just drove 40 minutes for quite literally the worst steak & shake I’ve ever had in my life.🫠
Atmosphere: 1
Food: 1
Service: 1
Serena Clark
What kinda establishment is this? I saw 2 men who waited 45 minutes for some burgers then when they showed agitation at the capable employee situation and cursed they were told would get banned honestly, the management sucks probably found that one out of a cereal box . What kinda customer service was that the guy she said was a minor employee looked at least in his 40s.
Atmosphere: 1
Food: 1
Service: 2
Weston Hochstetler
I had a takeout meal, and it was just ok. The fries were barely warm, and the burger was ok. Not bad, just mid.
Atmosphere: 3
Food: 3
Service: 3
Glenn Friesen
Just get that double garlic burger, skip the fries.. Add your favorite shake and a large diet coke... Perfect...
Atmosphere: 4
Food: 5
Service: 4
Jesse VanWormer
Service sucked
Atmosphere: 3
Food: 5
Service: 2
Christa Johnson
This place is only good for their milkshakes. Paper thin burgers and anorexic fries just dont appeal to me. Service is kind of a hit or miss depends of what kind of day they are having. This place is definitely not what I remember it use to be :/.
Atmosphere: 2
Food: 2
Service: 3
Paula Coody
Love the beef tallow!
Atmosphere: 4
Food: 5
Service: 4
Allen Jones
Every time I’m come here, the French fries are stale food is always cold. They forget my condiments in the service is really amateur.
Used a rude tone at drive through once I actually got my food a guy didn’t spoke made it fast and walked away didn’t say anything once you got home it wasn’t even what I ordered not the first time this happened which is sad
Service: 1
Patricia Boscamp
Extremely rude. Terrible customer service
Atmosphere: 1
Food: 3
Service: 1
Jeffrey Nelson
Great Double Steakburger! Was almost 7 dollars tho. Building looks like it's in remodeling stages.
Atmosphere: 3
Food: 5
Service: 3
Eric Smith
Not happy taking my own order but, I understand. Steak and shake can't afford to hire workers to clean and take care of customers...... Now as the food it's great!
Atmosphere: 1
Food: 5
Service: 1
JenGary Ray
I hadn't been to a Steak n Shake in probably 15 yrs because they had all gone downhill. This particular one had gotten really bad many years ago until recently when I noticed the exterior had been spruced up. Add in the beef tallow fries and I had to try again..I was impressed! There were 3 cars in front of me which used to mean you were going to be waiting 30 min...nope. I got my order and was gone within 5 min! Everyone I dealt with was friendly and polite. My order was perfect and the food was GOOD! Like how I remember it being 25 yrs ago. Yay!! Congrats on your comeback Steak n Shake!
One dollop of cheese for my cheese fries food was cold milkshake half melted manager didn't stay long enough to tell who's drink belong to who and the workers are in the back no working talking and chilling the only person who looked like they were working was the guy on the grill. No cups everything was dirty
Atmosphere: 1
Food: 1
Service: 1
Will not be returning paid good money for shit food cold by the time we got it they gave us no cheese sauce with the older when we got cheese fries the sandwich was not good no large cups put out people had to ask got my shake way after the food and it was all around bad service
Atmosphere: 1
Food: 1
Service: 1
Greasy floors in lobby, terrible service, food tastes like there grill hasn’t been cleaned in a month. Just drove 40 minutes for quite literally the worst steak & shake I’ve ever had in my life.🫠
Atmosphere: 1
Food: 1
Service: 1
What kinda establishment is this? I saw 2 men who waited 45 minutes for some burgers then when they showed agitation at the capable employee situation and cursed they were told would get banned honestly, the management sucks probably found that one out of a cereal box . What kinda customer service was that the guy she said was a minor employee looked at least in his 40s.
Atmosphere: 1
Food: 1
Service: 2
I had a takeout meal, and it was just ok. The fries were barely warm, and the burger was ok. Not bad, just mid.
Atmosphere: 3
Food: 3
Service: 3
Just get that double garlic burger, skip the fries.. Add your favorite shake and a large diet coke... Perfect...
Atmosphere: 4
Food: 5
Service: 4
Service sucked
Atmosphere: 3
Food: 5
Service: 2
This place is only good for their milkshakes. Paper thin burgers and anorexic fries just dont appeal to me. Service is kind of a hit or miss depends of what kind of day they are having. This place is definitely not what I remember it use to be :/.
Atmosphere: 2
Food: 2
Service: 3
Love the beef tallow!
Atmosphere: 4
Food: 5
Service: 4
Every time I’m come here, the French fries are stale food is always cold. They forget my condiments in the service is really amateur.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Used a rude tone at drive through once I actually got my food a guy didn’t spoke made it fast and walked away didn’t say anything once you got home it wasn’t even what I ordered not the first time this happened which is sad
Service: 1
Extremely rude. Terrible customer service
Atmosphere: 1
Food: 3
Service: 1
Great Double Steakburger! Was almost 7 dollars tho. Building looks like it's in remodeling stages.
Atmosphere: 3
Food: 5
Service: 3
Not happy taking my own order but, I understand. Steak and shake can't afford to hire workers to clean and take care of customers...... Now as the food it's great!
Atmosphere: 1
Food: 5
Service: 1
I hadn't been to a Steak n Shake in probably 15 yrs because they had all gone downhill. This particular one had gotten really bad many years ago until recently when I noticed the exterior had been spruced up. Add in the beef tallow fries and I had to try again..I was impressed! There were 3 cars in front of me which used to mean you were going to be waiting 30 min...nope. I got my order and was gone within 5 min! Everyone I dealt with was friendly and polite. My order was perfect and the food was GOOD! Like how I remember it being 25 yrs ago. Yay!! Congrats on your comeback Steak n Shake!
Atmosphere: 5
Food: 5
Service: 5
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