Terrible service in the morning hours are 9:40 am there are only two employees who provide a terrible service because they are not enough to serve drive tru and the people in the premises
Atmosphere: 2
Food: 3
Service: 1
Destiny M
Very yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Surf, Strawberry
Teda Love
Love the smoothies, Trinity makes the best ones yet
Neil Kuhlman
Don’t normally leave reviews but felt the sassy young lady behind the counter should maybe realize you get more bees with honey.
Customer service jobs are just that, serving customers. Not making the customer work around you and feel unwanted in the establishment when they don’t know their order, right as they walk through the door. (Especially when the whole place is empty.) Then walk away and make the customer wait 5mn before returning as a punishment. Then saying that part of the menu is no longer available “because it’s 10mn before we close” with plenty of GTFO layered underneath.
Good luck with the real world young lady. Best of luck to the owner. The smoothies were really freaking good though.
Atmosphere: 1
Food: 5
Service: 1
J G
Smoothie was good well blended. Staff were friendly. In and out very quickly.
Atmosphere: 5
Food: 5
Service: 5
Andrew Tolva
This is genuinely the worst drive thru experience I’ve ever had. This location in particular will cost you time you can never get back. Go to a different location.
Atmosphere: 1
Food: 1
Service: 1
Scottyboy _
They’re so mean and unorganized at this location. I sat in line for 45 minutes and got nothing but attitude when I got to the window. I will not return here ever.
Atmosphere: 1
Food: 1
Service: 1
Ryan Buzas
I’m here 1-2 times per week however been going out of my way to another location as service in Granger has gotten HORRIBLE!!!
From the time you walk in it generally takes 10-15 mins to be acknowledged by an employee (all of whom are teenage kids with no supervision).
To make things worse, each time a smoothie was made they were tasting extras & critiquing/talking amongst themselves before moving onto the next order.
Whoever owns this location seriously needs to invest in some video surveillance as regular customers will likely not tolerate much more of this kind of behavior/extremely unpleasant atmosphere.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Strawberry, Pure Recharge Mango Strawberry
Kamran Nayyar
Had a great experience here! The smoothies are delicious!
Atmosphere: 5
Food: 5
Service: 5
AJ Yoder
Waited in line for 35 minutes, there were only 3 cars in front of me. When I finally got to the window, there were 4 or 5 employees inside on their phones and eating Wendy's. This is the second time I've waited 30 minutes or more, I will not return to this location.
Went 3/15 at 7:52 pm. Only car in the drive through and waited 17 minutes for our smoothies. The employees seemed very distracted and more focused on goofing off instead of serving their customers.
Shane Gaban
Took way too long for my order and gave people that ordered after me their orders first.
Atmosphere: 3
Food: 3
Service: 1
Kristin Waite
We went to this Granger location of Smoothie King and had an awful experience! We had a Major Saver card to use which is a reusable plastic card that has an offer to use and the worker literally punched a hole into the card, ruining it. Then when I received my order, which was Coffee Dlite mocha which I’ve been getting for years, she didn’t put the scoop of peanut butter in it, as requested. And, in addition to that it tasted like dirty ice water. It was the worst thing I’ve ever tasted & I couldn’t even drink it. I will never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Lovelyy V
Delicious smoothies and great quality. My favorite drink is pineapple surf and the Hulk. For the price I think it’s worth it. Also I think drive thru is faster than ordering inside.
Terrible service in the morning hours are 9:40 am there are only two employees who provide a terrible service because they are not enough to serve drive tru and the people in the premises
Atmosphere: 2
Food: 3
Service: 1
Very yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pineapple Surf, Strawberry
Love the smoothies, Trinity makes the best ones yet
Don’t normally leave reviews but felt the sassy young lady behind the counter should maybe realize you get more bees with honey.
Customer service jobs are just that, serving customers. Not making the customer work around you and feel unwanted in the establishment when they don’t know their order, right as they walk through the door. (Especially when the whole place is empty.) Then walk away and make the customer wait 5mn before returning as a punishment. Then saying that part of the menu is no longer available “because it’s 10mn before we close” with plenty of GTFO layered underneath.
Good luck with the real world young lady. Best of luck to the owner. The smoothies were really freaking good though.
Atmosphere: 1
Food: 5
Service: 1
Smoothie was good well blended. Staff were friendly. In and out very quickly.
Atmosphere: 5
Food: 5
Service: 5
This is genuinely the worst drive thru experience I’ve ever had. This location in particular will cost you time you can never get back. Go to a different location.
Atmosphere: 1
Food: 1
Service: 1
They’re so mean and unorganized at this location. I sat in line for 45 minutes and got nothing but attitude when I got to the window. I will not return here ever.
Atmosphere: 1
Food: 1
Service: 1
I’m here 1-2 times per week however been going out of my way to another location as service in Granger has gotten HORRIBLE!!!
From the time you walk in it generally takes 10-15 mins to be acknowledged by an employee (all of whom are teenage kids with no supervision).
To make things worse, each time a smoothie was made they were tasting extras & critiquing/talking amongst themselves before moving onto the next order.
Whoever owns this location seriously needs to invest in some video surveillance as regular customers will likely not tolerate much more of this kind of behavior/extremely unpleasant atmosphere.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Strawberry, Pure Recharge Mango Strawberry
Had a great experience here! The smoothies are delicious!
Atmosphere: 5
Food: 5
Service: 5
Waited in line for 35 minutes, there were only 3 cars in front of me. When I finally got to the window, there were 4 or 5 employees inside on their phones and eating Wendy's. This is the second time I've waited 30 minutes or more, I will not return to this location.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Went 3/15 at 7:52 pm. Only car in the drive through and waited 17 minutes for our smoothies. The employees seemed very distracted and more focused on goofing off instead of serving their customers.
Took way too long for my order and gave people that ordered after me their orders first.
Atmosphere: 3
Food: 3
Service: 1
We went to this Granger location of Smoothie King and had an awful experience! We had a Major Saver card to use which is a reusable plastic card that has an offer to use and the worker literally punched a hole into the card, ruining it. Then when I received my order, which was Coffee Dlite mocha which I’ve been getting for years, she didn’t put the scoop of peanut butter in it, as requested. And, in addition to that it tasted like dirty ice water. It was the worst thing I’ve ever tasted & I couldn’t even drink it. I will never go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Delicious smoothies and great quality. My favorite drink is pineapple surf and the Hulk. For the price I think it’s worth it. Also I think drive thru is faster than ordering inside.
Atmosphere: 4
Food: 4
Service: 4
Love it! Go almost every day for my kale
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Vegan
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