First time here and the employees were very nice and the drinks were great!
Atmosphere: 5
Food: 5
Service: 5
Lisa Pinaire
Service varies, they really expect a tip for doing what they're supposed to do? And it's in your face, like there's no choice to tip or not, I'm afraid they'll spit in my drink if I don't honestly.
Atmosphere: 2
Food: 5
Service: 2
Bianca Smith
I understand the baristas are trying their best with what they have, but as a customer some things need to be addressed. When I went up to the register I couldn’t hear a thing. Why? Because some girl was vacuuming the coffee dispenser machine out. I’m hard of hearing so I couldn’t even hear what I was saying. I ordered and was watching them make my drink through the expresso machine while the other one was being vacuumed which doesn’t seem very sanity. I asked why they were doing that. They told me the both expresso machine had been braking down all day. I get that you got to work with what your given, but maybe next time we can close? So your beens aren’t flying everywhere. I don’t need an eye taken out. Starbucks drinks are already expensive. Can’t y’all buy a million knew one of those?
Toga Himiko
Ordered a single drink, the man at the counter had me repeat myself several times, when i got the drink it was not how i ordered it, asked them to redo it politely eventhough i was extremely agitated from having to repeat myself several times, they somehow got my drink back to me quicker than they took to make it, had a sip, and it tastes nothing like how i ordered it. Im extremely upset with the service i received today, i just left because i wasnt going to repeat myself another three times.
Atmosphere: 1
Food: 1
Service: 1
Big Country Predator Exposure
We caught a child predator meeting a perceived 13 yo here and then the plan was to go back to the minors house. The staff was super supportive of the cause. Made sure that we had everything we needed and applauded us for our efforts. For the record the predator was already a convicted lifetime RSO that was arrested on site. Thank you to the staff for all the support.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth
This place was the worst coffee shop I’ve ever been to. The prices were outrageous. Expect to spend ten dollars for a medium sized cup of coffee. The beans are all burnt, so if you want a decent taste you have to get a milkshake over your shot of coffee.
JB GARRISON
Had a problem with a $100 gift card. They could not help. Had to go to another Starbucks location for assistance.
Service: 1
Tamrha Richardson
Let's get good things up front : Ja'el. Kind, treats people well, greets me almost every time by name. A lovely young woman!
Not so good things...It's really shocking to me how rude Brandon one of the baristas is. It doesn't matter if you're a local, no matter how many times you go in there, no matter how nice to him that you are, he acts as if serving you is an imposition, never ever greets with kindness, places your coffee in front of you without a word, hangs up on you when you call to see if you could speak to the bookstore side about whether they have a novel in stock... Do we hate our job or do we just hate customers? I'm posting this with my babe here, and so I'm willing to say it with my chest. And I'll probably say it to whoever us in management the next time I walk in there.
Hailey Wright
This store used to be great. Idk what has happened, but the past few years it has declined tremendously. Every time I order, I am disappointed. Wait times are up to an hour for ONE DRINK. The app gives you no idea on wait times until AFTER you order, which then, you cannot cancel for a refund. Today, I waited an HOUR for a drink after placing an order on the app. While inside, I noticed per usual only 2 employees behind the counter. Both moving at very snail pace. Did not care at all to try and move a little quicker for the sake of the 30 people waiting over 40 minutes for a DRINK. This place needs mad intervention. Just honest.
Limited hours, constantly closed when they're supposed to be open. Staff seems lost and has been rude in the past. Not all of the staff but have had staff complain that they weren't tipped even after screwing up an order. I really hate dogging on a place but this place seems like it's run on a whim and not a legitimate business. Would love to see one coffee house in this town that is actually open decent hours and not closed down ever other day at random. As for the location it is very pretty inside and relaxing, and the food is fairly good. There is also a couple of staff members that seem to be the only ones actually running the place, and they are very sweet!
Atmosphere: 5
Food: 5
Service: 2
J G
I drink was not very good.
Atmosphere: 3
Food: 1
Service: 3
Nikolas Miles
Buzzing atmosphere with quick and exceptional service and the food and drinks are made with care. Definitely recommend to everyone for some coffee!
Atmosphere: 5
Food: 5
Service: 5
Joshua Stevens
Drove 15 only for them to be closed. "Ran out of supply"
Atmosphere: 1
Food: 1
Service: 1
Windy Zachek
I can’t tell you how many times I’ve showed up at the door only to have a handwritten sign saying that they’re closed. They have very limited hours to start with. Wish another Starbucks would open in town with regular hours and more consistently open.
Dont take cash dont go here
First time here and the employees were very nice and the drinks were great!
Atmosphere: 5
Food: 5
Service: 5
Service varies, they really expect a tip for doing what they're supposed to do? And it's in your face, like there's no choice to tip or not, I'm afraid they'll spit in my drink if I don't honestly.
Atmosphere: 2
Food: 5
Service: 2
I understand the baristas are trying their best with what they have, but as a customer some things need to be addressed. When I went up to the register I couldn’t hear a thing. Why? Because some girl was vacuuming the coffee dispenser machine out. I’m hard of hearing so I couldn’t even hear what I was saying. I ordered and was watching them make my drink through the expresso machine while the other one was being vacuumed which doesn’t seem very sanity. I asked why they were doing that. They told me the both expresso machine had been braking down all day. I get that you got to work with what your given, but maybe next time we can close? So your beens aren’t flying everywhere. I don’t need an eye taken out. Starbucks drinks are already expensive. Can’t y’all buy a million knew one of those?
Ordered a single drink, the man at the counter had me repeat myself several times, when i got the drink it was not how i ordered it, asked them to redo it politely eventhough i was extremely agitated from having to repeat myself several times, they somehow got my drink back to me quicker than they took to make it, had a sip, and it tastes nothing like how i ordered it. Im extremely upset with the service i received today, i just left because i wasnt going to repeat myself another three times.
Atmosphere: 1
Food: 1
Service: 1
We caught a child predator meeting a perceived 13 yo here and then the plan was to go back to the minors house. The staff was super supportive of the cause. Made sure that we had everything we needed and applauded us for our efforts. For the record the predator was already a convicted lifetime RSO that was arrested on site. Thank you to the staff for all the support.
Atmosphere: 5
Food: 5
Service: 5
This place was the worst coffee shop I’ve ever been to. The prices were outrageous. Expect to spend ten dollars for a medium sized cup of coffee. The beans are all burnt, so if you want a decent taste you have to get a milkshake over your shot of coffee.
Had a problem with a $100 gift card.
They could not help. Had to go to another Starbucks location for assistance.
Service: 1
Let's get good things up front : Ja'el. Kind, treats people well, greets me almost every time by name. A lovely young woman!
Not so good things...It's really shocking to me how rude Brandon one of the baristas is. It doesn't matter if you're a local, no matter how many times you go in there, no matter how nice to him that you are, he acts as if serving you is an imposition, never ever greets with kindness, places your coffee in front of you without a word, hangs up on you when you call to see if you could speak to the bookstore side about whether they have a novel in stock...
Do we hate our job or do we just hate customers?
I'm posting this with my babe here, and so I'm willing to say it with my chest. And I'll probably say it to whoever us in management the next time I walk in there.
This store used to be great. Idk what has happened, but the past few years it has declined tremendously.
Every time I order, I am disappointed.
Wait times are up to an hour for ONE DRINK.
The app gives you no idea on wait times until AFTER you order, which then, you cannot cancel for a refund.
Today, I waited an HOUR for a drink after placing an order on the app.
While inside, I noticed per usual only 2 employees behind the counter. Both moving at very snail pace. Did not care at all to try and move a little quicker for the sake of the 30 people waiting over 40 minutes for a DRINK. This place needs mad intervention. Just honest.
Restaurantji Recommends
Limited hours, constantly closed when they're supposed to be open. Staff seems lost and has been rude in the past. Not all of the staff but have had staff complain that they weren't tipped even after screwing up an order. I really hate dogging on a place but this place seems like it's run on a whim and not a legitimate business. Would love to see one coffee house in this town that is actually open decent hours and not closed down ever other day at random. As for the location it is very pretty inside and relaxing, and the food is fairly good. There is also a couple of staff members that seem to be the only ones actually running the place, and they are very sweet!
Atmosphere: 5
Food: 5
Service: 2
I drink was not very good.
Atmosphere: 3
Food: 1
Service: 3
Buzzing atmosphere with quick and exceptional service and the food and drinks are made with care. Definitely recommend to everyone for some coffee!
Atmosphere: 5
Food: 5
Service: 5
Drove 15 only for them to be closed.
"Ran out of supply"
Atmosphere: 1
Food: 1
Service: 1
I can’t tell you how many times I’ve showed up at the door only to have a handwritten sign saying that they’re closed. They have very limited hours to start with. Wish another Starbucks would open in town with regular hours and more consistently open.
Atmosphere: 5
Food: 5
Service: 1
Loading...