Ordered a chicken sandwich and it was raw and the fries soaked in oil. Disgusting. So many complaints about the food quality so you should close the restaurant.
Atmosphere: 1
Food: 1
Service: 1
RJ Vorhies
Food was disgusting and burnt. Didn't receive the chili that was ordered. Chicken sandwich was gross and seemed to be put back in the fryer after sitting out to long, had a funny taste so did the burgers. Got sick from eating there.
Atmosphere: 1
Food: 1
Service: 1
P D
Ordered the jbc biggie bag. Sandwich ice cold, 1/2 the hamburger was missing and bacon was missing. Cheese is also speckled??? Fast service, crap food! Got during lunch break so no time to return. Definitely will not go back or recommend!
Atmosphere: 3
Food: 1
Service: 3
Michael Allen Simpson
We hit the drive thru all we could ask for fast and professional the food was hot also
Atmosphere: 5
Food: 4
Service: 5
Amanda Gordon
Used drive thru. Order was messed up but fresh and good
Food: 4
Service: 3
Matt
I swear every time we come to eat here and go through the drive through everyone working is high out of their minds and can’t process simple interactions and have to ask what you ordered over and over again and still get it wrong. They have attitude and sound pissed that you decided you wanted something to eat today. One time went through the drive through and the cashier’s eyes were more red than Wendy’s hair and everyone was smoking over the food and passing around a weed pen… it was so cloudy in there from all the smoke and it wasn’t coming off the grill.
Atmosphere: 1
Food: 3
Service: 1
Kamren Winslow
Nuggets were soggy and fries were cold.
Atmosphere: 1
Food: 1
Service: 1
Deanna Wagoner
The Greencastle, Indiana Wendy's is awesome. I ordered my food on the mobile app and accidentally sent it to the wrong restaurant. We couldn't find a way to switch or cancel it in the app, so they gave me my food for FREE! Thank you!
Atmosphere: 5
Food: 5
Service: 5
clarissa price
I love this store !!! For sure the best wendys I have ever been to. Food was fantastic yummy and the crew was so nice
Do not EVER order delivery from this location. They have messed up literally 3 times within a week. They send incomplete orders. The refund process takes a week. JUST BE ADVISED, you have very little chance of receiving your entire order. 3 occasions in one week to the same family speaks to the incompetence.
Food: 3
Service: 1
Tricia Lloyd
Me and my boyfriend come to Wendy's every now and then and we have had no problem what so ever. The server who was doing our order sounded upset and was rude with us. When we got home, his nuggets was fine and chilli was fine even gave us a spoon this time but, my wrap was not wrapped. So I had to rewrap it myself. Get y'all's stuff together
Atmosphere: 3
Food: 2
Service: 1
RB
20-25min every time to get 1 cheeseburger, both times in the last 10 days and food was RAW both times. The night shift crew is horrible, Wendy’s learn to cook your food!!avoid this place
Atmosphere: 1
Food: 1
Service: 1
Samuel Cole (Matt)
Clean and fast
Brian Holzhausen
This Wendy's appears to be struggling. Bit of a wait at the counter despite no other customers. No biscuits for Saturday breakfast. Dine-in tray was greasy. Could hear employees complaining about messes (and food) left by other shifts. I certainly don't expect perfection from a fast food place, but something is off here
Ordered a chicken sandwich and it was raw and the fries soaked in oil.
Disgusting.
So many complaints about the food quality so you should close the restaurant.
Atmosphere: 1
Food: 1
Service: 1
Food was disgusting and burnt. Didn't receive the chili that was ordered. Chicken sandwich was gross and seemed to be put back in the fryer after sitting out to long, had a funny taste so did the burgers. Got sick from eating there.
Atmosphere: 1
Food: 1
Service: 1
Ordered the jbc biggie bag. Sandwich ice cold, 1/2 the hamburger was missing and bacon was missing. Cheese is also speckled??? Fast service, crap food! Got during lunch break so no time to return. Definitely will not go back or recommend!
Atmosphere: 3
Food: 1
Service: 3
We hit the drive thru all we could ask for fast and professional the food was hot also
Atmosphere: 5
Food: 4
Service: 5
Used drive thru. Order was messed up but fresh and good
Food: 4
Service: 3
I swear every time we come to eat here and go through the drive through everyone working is high out of their minds and can’t process simple interactions and have to ask what you ordered over and over again and still get it wrong. They have attitude and sound pissed that you decided you wanted something to eat today. One time went through the drive through and the cashier’s eyes were more red than Wendy’s hair and everyone was smoking over the food and passing around a weed pen… it was so cloudy in there from all the smoke and it wasn’t coming off the grill.
Atmosphere: 1
Food: 3
Service: 1
Nuggets were soggy and fries were cold.
Atmosphere: 1
Food: 1
Service: 1
The Greencastle, Indiana Wendy's is awesome. I ordered my food on the mobile app and accidentally sent it to the wrong restaurant. We couldn't find a way to switch or cancel it in the app, so they gave me my food for FREE! Thank you!
Atmosphere: 5
Food: 5
Service: 5
I love this store !!! For sure the best wendys I have ever been to. Food was fantastic yummy and the crew was so nice
Atmosphere: 5
Food: 5
Service: 5
Love the Dave's double.
Restaurantji Recommends
Do not EVER order delivery from this location. They have messed up literally 3 times within a week. They send incomplete orders. The refund process takes a week. JUST BE ADVISED, you have very little chance of receiving your entire order. 3 occasions in one week to the same family speaks to the incompetence.
Food: 3
Service: 1
Me and my boyfriend come to Wendy's every now and then and we have had no problem what so ever. The server who was doing our order sounded upset and was rude with us. When we got home, his nuggets was fine and chilli was fine even gave us a spoon this time but, my wrap was not wrapped. So I had to rewrap it myself. Get y'all's stuff together
Atmosphere: 3
Food: 2
Service: 1
20-25min every time to get 1 cheeseburger, both times in the last 10 days and food was RAW both times. The night shift crew is horrible, Wendy’s learn to cook your food!!avoid this place
Atmosphere: 1
Food: 1
Service: 1
Clean and fast
This Wendy's appears to be struggling. Bit of a wait at the counter despite no other customers. No biscuits for Saturday breakfast. Dine-in tray was greasy. Could hear employees complaining about messes (and food) left by other shifts.
I certainly don't expect perfection from a fast food place, but something is off here
Atmosphere: 3
Food: 3
Service: 3
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