The inconsistency is uncanny. And then when they do get your drink wrong, which they probably will, you’ll probably get an attitude, ESPECIALLY from the older Indian man who works early into the afternoon in the drive thru window. One time, he charged me $22 for some extra pumps of swirl. And it’s very inconvenient to have to return to Dunkin after I’ve gotten home yet I’ve had to do it many times with this location. Every single time I go, he gives me attitude. And I’m always nice to him. It’s absolutely appalling and it really puts me in a bad mood when getting a coffee should be an enjoyable leisurely thing to do. I am writing this review after coming home from getting a coffee they messed up. Once I arrived, I tried to tell the older man what the issue was but he kept interrupting me and then when I asked if he could just remake my drink as a cold brew and I’d pay the difference because the iced decaf was bitter, he said no, we will just give you the pumps. (I asked for 5 pumps and they put 2 pumps on the order sticker and only 2 pumps in the coffee.) and then he asked me TWICE with an expression of disgust if I wanted 5 pumps.. like it was an insane amount. It felt very judgy. And I was pretty serious about getting a cold brew. I mean I had to tell him to wait as he turned away from me as I was asking him. He seemed completely annoyed and inconvenienced. Was I not?? Like I was being totally nice about it too. Not even mad. But the whole interaction made me very angry. It’s unacceptable. And then the cherry on top was he handed it to me DRIPPING with coffee and it got on my clothes and the inside of my car. Not a good smell to have in those places. And so I got his attention again cuz he just couldn’t stop turning away in disgust at me and asked for napkins and he basically rolled his eyes and sighed. I’ve put up with this behavior repeatedly and now I’m done. I have to go way out of my way now to another Dunkin which is rarely open when I go. I hope this is taken seriously cuz I can’t be the only person who experiences this rude behavior. He shouldn’t be in the window. Let him make the coffees and food and see how he does. I bet you he’ll throw a fit at some point and have a crappy attitude the whole time. His customer service is the worst. As an older man as well, he should be an example. An by no means should you ever hand a customer a leaking cup. All of this was just so unacceptable. And it’s messed up cuz I’m a tired, busy mom and coffee is supposed to be a treat. He ruins it every time. Y’all lost my business for sure.
Diego Gonzalez
This restaurant is vey peaceful, plus they have some new great cool coffee glow-in-the-dark tumblers.
Atmosphere: 5
Scott Schoenborn
Slow service this time at driveththrough
luetishia armstrong
The sausage croissant was okay but this is concerning honesty. I drove off without my receipt or my change $17. I called them and they told me they saw that and I went back and they gave me back my money. People don't do that in today's world and you don't even have a receipt. That's honesty. I was used to it back in the '60s and '70s but not today. Just want to give him their props for that. I will be a customer of theirs from now on and as I said the food was okay too
Atmosphere: 4
Food: 4
Service: 5
Wyatt Cook
Not the right phone number for them on here. They also gave me a cold coffee. I ordered in hot. It did come with ice or anything or in one of their plastic cups, but it's cold.
Food: 1
Service: 1
Corey Goodman
Did someone say coffee? My guilty pleasure is an iced machiatto
Atmosphere: 3
Food: 1
Service: 4
Melody Jones
I drove to Dunkin Donuts at 8a Nov 23 for a dozen donuts.
When I arrived home, the donuts were hard and steal. Taste like they were made the day before.
You get a fat ZERO from me. Stay away from this place!
Girl at drive thru very rude. She thought I didn't speak English and she started talking shit to her co workers about me and my kid.
Atmosphere: 1
Food: 1
Service: 1
Texas
My espresso was cold otherwise I would’ve given this location 5 stars ! I ordered the strawberry cheesecake ice cream and it was good
Atmosphere: 4
Food: 4
Service: 4
Cruz Singer
Excellent attention.
Monica Pryor
On this day 10/19/24 the cappuccino blast u guys made was horrible for $7 that is suppose to be one of u guys top tier drinks it is certain servers that make there drinks with love but today ugh
Food: 5
Service: 1
Valkyrie Lady
I don't write reviews often, but holy moly. I have been here a few times and it's usually to just get ice cream because that's difficult to mess up. I went this morning to grab a coffee for myself and a coffee for my mom. When we tried the drinks they tasted like days old coffee and you can literally taste that they messed up on one by adding some other random syrup instead of the proper ingredients. Guy at the window seemed clueless and acted like we had never tasted these drinks before. We have, just not from this location. I would give this -5 stars if I could. Go across the road and grab a frappe from mcdonalds. It'll suit your tastebuds better I promise.
The Ice Coffee and Black Walnut ice cream is Amazing. You won't know u less you try
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caramel Cappuccino Blast, Iced Latte
Depends on who's work
Atmosphere: 1
Food: 1
Service: 1
Clean store . Nice smiling friendly employees..they are patient as well
Parking: A bit hard to get in and out due to train but it's not hard
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Caramel Cappuccino Blast, Dozen Donuts, Bagel
The inconsistency is uncanny. And then when they do get your drink wrong, which they probably will, you’ll probably get an attitude, ESPECIALLY from the older Indian man who works early into the afternoon in the drive thru window. One time, he charged me $22 for some extra pumps of swirl. And it’s very inconvenient to have to return to Dunkin after I’ve gotten home yet I’ve had to do it many times with this location. Every single time I go, he gives me attitude. And I’m always nice to him. It’s absolutely appalling and it really puts me in a bad mood when getting a coffee should be an enjoyable leisurely thing to do. I am writing this review after coming home from getting a coffee they messed up. Once I arrived, I tried to tell the older man what the issue was but he kept interrupting me and then when I asked if he could just remake my drink as a cold brew and I’d pay the difference because the iced decaf was bitter, he said no, we will just give you the pumps. (I asked for 5 pumps and they put 2 pumps on the order sticker and only 2 pumps in the coffee.) and then he asked me TWICE with an expression of disgust if I wanted 5 pumps.. like it was an insane amount. It felt very judgy. And I was pretty serious about getting a cold brew. I mean I had to tell him to wait as he turned away from me as I was asking him. He seemed completely annoyed and inconvenienced. Was I not?? Like I was being totally nice about it too. Not even mad. But the whole interaction made me very angry. It’s unacceptable. And then the cherry on top was he handed it to me DRIPPING with coffee and it got on my clothes and the inside of my car. Not a good smell to have in those places. And so I got his attention again cuz he just couldn’t stop turning away in disgust at me and asked for napkins and he basically rolled his eyes and sighed. I’ve put up with this behavior repeatedly and now I’m done. I have to go way out of my way now to another Dunkin which is rarely open when I go. I hope this is taken seriously cuz I can’t be the only person who experiences this rude behavior. He shouldn’t be in the window. Let him make the coffees and food and see how he does. I bet you he’ll throw a fit at some point and have a crappy attitude the whole time. His customer service is the worst. As an older man as well, he should be an example. An by no means should you ever hand a customer a leaking cup. All of this was just so unacceptable. And it’s messed up cuz I’m a tired, busy mom and coffee is supposed to be a treat. He ruins it every time. Y’all lost my business for sure.
This restaurant is vey peaceful, plus they have some new great cool coffee glow-in-the-dark tumblers.
Atmosphere: 5
Slow service this time at driveththrough
The sausage croissant was okay but this is concerning honesty. I drove off without my receipt or my change $17. I called them and they told me they saw that and I went back and they gave me back my money. People don't do that in today's world and you don't even have a receipt. That's honesty. I was used to it back in the '60s and '70s but not today. Just want to give him their props for that. I will be a customer of theirs from now on and as I said the food was okay too
Atmosphere: 4
Food: 4
Service: 5
Not the right phone number for them on here. They also gave me a cold coffee. I ordered in hot. It did come with ice or anything or in one of their plastic cups, but it's cold.
Food: 1
Service: 1
Did someone say coffee? My guilty pleasure is an iced machiatto
Atmosphere: 3
Food: 1
Service: 4
I drove to Dunkin Donuts at 8a Nov 23 for a dozen donuts.
When I arrived home, the donuts were hard and steal. Taste like they were made the day before.
You get a fat ZERO from me. Stay away from this place!
Food: 1
Service: 1
Restaurantji Recommends
Girl at drive thru very rude. She thought I didn't speak English and she started talking shit to her co workers about me and my kid.
Atmosphere: 1
Food: 1
Service: 1
My espresso was cold otherwise I would’ve given this location 5 stars ! I ordered the strawberry cheesecake ice cream and it was good
Atmosphere: 4
Food: 4
Service: 4
Excellent attention.
On this day 10/19/24 the cappuccino blast u guys made was horrible for $7 that is suppose to be one of u guys top tier drinks it is certain servers that make there drinks with love but today ugh
Food: 5
Service: 1
I don't write reviews often, but holy moly. I have been here a few times and it's usually to just get ice cream because that's difficult to mess up. I went this morning to grab a coffee for myself and a coffee for my mom. When we tried the drinks they tasted like days old coffee and you can literally taste that they messed up on one by adding some other random syrup instead of the proper ingredients. Guy at the window seemed clueless and acted like we had never tasted these drinks before. We have, just not from this location. I would give this -5 stars if I could. Go across the road and grab a frappe from mcdonalds. It'll suit your tastebuds better I promise.
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