They have the absolute worst fries! Shoestring fries that were hollow on the inside. I ordered the gym shoe sandwich.... Extra salty!
Ivan “Troy” P
I just tried the 6911 Kennedy Ave. location and I was very impressed. The PhillySteaks were delicious. The Everything has lettuce and tomato, easily picked off! My bad, I didn't read the menu. I have tried others in the area and Frankies blows them away. Glad to see their new location is open and looking forward to trying other menu items. The people behind the counter are very nice and trying hard. Cut them some slack, it's a new location.
Chris Washington
This is for the new Kennedy Ave location. Why in the world during your opening first month would you put a young lady with no social skills on the register to deal with the public? The dismissive attitude that she had on display is a reflection of the kind of service we can expect in the future. My wife and I came inn for the first time for this location and both ordered the same think but I ordered mozzarella cheese on my Philly instead of the cheese wiz. I was charged extra for the change in the selection of cheese. We drive back home and sit down to eat just to find that my sandwich had absolutely nothing on it but bread and meat. They did put the onions on the side like I asked. They didn’t even put the wrong cheese on it but they didn’t put the cheese that they charged me extra for either. After getting dressed, driving back to the restaurant, standing in line and explaining that my order was wrong. She tried to minimize the error by asking “was it just missing cheese”. She did this with the worst attitude and the whole time she never said sorry for the messed up order nor for me having me to drive back up there to get the order done right. That’s when I wanted my money back. She told the guy that I wanted my money back because my sandwich was missing cheese. I want you guys to know that I would have just let them remade my sandwich but because of her poor attitude and lack of social skills while dealing with the public the company didn’t deserve my money. I’ve never got this service at the location on Calumet Ave..Your food is always good and made just like we order it. Mistake are made what we do is acknowledge it, fix it and move on with an apology for the mistake. You don’t act as if the customers is wrong for wanting their food made right. If you let her work with the customers please broaden her vocabulary with words of apologies. Your customers deserve better. I’ll post this on Yelp also until the Kennedy Ave is listed on Google.
Salah Almasri
Good food and good service 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Philly Cheese Steak, Italian Beef Sandwich, Italian Beef
darren ware
The food is good, they took a little while to make it, but it is good. It's a small space so I don't think I would try to dine in, but the staff is friendly and courteous.
I had the taco and fries today, and the fries weren't done, and the taco's were horrible... Very greasy
Miguel
They sell the best MAXWELL POLISH IN HAMMOND! better than Zels or any local restaurant that sells “polish sausage.” They need to promote that more in Hammond. Trust me I looked around and this was the fifth restaurant that I went to that had polish sausage and they beat every single one by a mile! Funny thing is I live two blocks away and didn’t know they sold polish sausage. The sport peppers are spot on! Talked to the manager! Great guy.
Kid-friendliness: There are enough seats to sit at!
Atmosphere: 5
Food: 5
Service: 5
W. Brian Riley (Brian)
Excellent food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak
Bright Shiny
Good food great prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Philly Cheese Steak, Italian Beef Sandwich
valena miles
IF YOUR LOOKING FOR MEATLESS SANDWICH THEN FRANKIE'S PHILLY STEAK IS FOR YOU . PIAD for sandwich 🥪 which had pinch of meat and veggies packed inside bread. Maybe cashier Alicia gave the wrong oder !!!!!!!!! ZERO
Stale fries, stale chips
Was just there and omg da Italian beef and gyro were freggin good! 10/10
I order the philly steak sand also with fries, it was delicious.
There are no substitutes for French Fries, but they still charge you the same amount without fries.
Awesome place..beautiful inside..great huge Philly cheesesteak…
They have the absolute worst fries! Shoestring fries that were hollow on the inside. I ordered the gym shoe sandwich.... Extra salty!
I just tried the 6911 Kennedy Ave. location and I was very impressed. The PhillySteaks were delicious. The Everything has lettuce and tomato, easily picked off! My bad, I didn't read the menu. I have tried others in the area and Frankies blows them away. Glad to see their new location is open and looking forward to trying other menu items. The people behind the counter are very nice and trying hard. Cut them some slack, it's a new location.
This is for the new Kennedy Ave location. Why in the world during your opening first month would you put a young lady with no social skills on the register to deal with the public? The dismissive attitude that she had on display is a reflection of the kind of service we can expect in the future. My wife and I came inn for the first time for this location and both ordered the same think but I ordered mozzarella cheese on my Philly instead of the cheese wiz. I was charged extra for the change in the selection of cheese. We drive back home and sit down to eat just to find that my sandwich had absolutely nothing on it but bread and meat. They did put the onions on the side like I asked. They didn’t even put the wrong cheese on it but they didn’t put the cheese that they charged me extra for either. After getting dressed, driving back to the restaurant, standing in line and explaining that my order was wrong. She tried to minimize the error by asking “was it just missing cheese”. She did this with the worst attitude and the whole time she never said sorry for the messed up order nor for me having me to drive back up there to get the order done right. That’s when I wanted my money back. She told the guy that I wanted my money back because my sandwich was missing cheese. I want you guys to know that I would have just let them remade my sandwich but because of her poor attitude and lack of social skills while dealing with the public the company didn’t deserve my money. I’ve never got this service at the location on Calumet Ave..Your food is always good and made just like we order it. Mistake are made what we do is acknowledge it, fix it and move on with an apology for the mistake. You don’t act as if the customers is wrong for wanting their food made right. If you let her work with the customers please broaden her vocabulary with words of apologies. Your customers deserve better. I’ll post this on Yelp also until the Kennedy Ave is listed on Google.
Good food and good service 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Philly Cheese Steak, Italian Beef Sandwich, Italian Beef
The food is good, they took a little while to make it, but it is good. It's a small space so I don't think I would try to dine in, but the staff is friendly and courteous.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Philly Cheese Steak
Restaurantji Recommends
I had the taco and fries today, and the fries weren't done, and the taco's were horrible... Very greasy
They sell the best MAXWELL POLISH IN HAMMOND! better than Zels or any local restaurant that sells “polish sausage.” They need to promote that more in Hammond. Trust me I looked around and this was the fifth restaurant that I went to that had polish sausage and they beat every single one by a mile! Funny thing is I live two blocks away and didn’t know they sold polish sausage. The sport peppers are spot on! Talked to the manager! Great guy.
Kid-friendliness: There are enough seats to sit at!
Atmosphere: 5
Food: 5
Service: 5
Excellent food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheese Steak
Good food great prices
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Fries, Philly Cheese Steak, Italian Beef Sandwich
IF YOUR LOOKING FOR MEATLESS SANDWICH THEN FRANKIE'S PHILLY STEAK IS FOR YOU . PIAD for sandwich 🥪 which had pinch of meat and veggies packed inside bread. Maybe cashier Alicia gave the wrong oder !!!!!!!!!
ZERO
Atmosphere: 1
Food: 1
Service: 1
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