McDonald's
7420 Kennedy Ave, Hammond
(219) 845-0554
Recent Reviews
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Placed a mobile order. At first impression, the lady taking my order at the first window was very sweet. The lady at the second window also very sweet, she read off my entire order correct before handing me my bag so I didn’t bother checking the bag to ensure I had everything I ordered.
I drove home 15 minutes, opened my bag and was missing 2 McDoubles. Drove back another 15 minutes to get my McDoubles.
The lady at the first window understood but refused to accommodate with a small coke.
“I don’t care I’m off in 3 mins anyway.” and had an attitude when I said I’ll ask for a small coke at the second window “man you holding up my line!” and slammed the window.
Got to the second window, the Lady at the second window was nice, and checked with the manager to make sure I can get a free coke. While waiting, the lady at the first window walked to the second window, looked at me, gave me a dirty look, and yelled “I GAVE HIM HIS TWO SANDWICHES ALREADY!!”
The lady at the second window gave me a free Medium Coke.
So close to giving a 5 star but my time/gas was wasted, felt like an idiot for asking for a small coke for the inconvenience, plus the attitude from the first lady and her walking up to the second window was completely unnecessary. Disappointed is an understatement.
Happened on 11/23. Mobile Order placed at 12:02am, picked up around 12:15am, arrived back at 12:50am, and finally got my sandwiches and free coke at 1am.
Atmosphere: 2
Food: 3
Service: 1
Always rude people.
Sat in drive thru lane for a long tune. Other lanes had 7 people go thru before they helped us.
Atmosphere: 3
Food: 4
Service: 2
Fries are usually barely warm and very hard from over cooking
Atmosphere: 5
Food: 2
Service: 4
The lady that take order on drive through is so rude her name is miss lisa she is rude and keeps saying to everybody she cant hear well if u cant hear don’t work in drive through and she didn’t even want to take my order please fire this lady she don’t want to work don’t work their
Atmosphere: 1
Food: 1
Service: 1
0/10! I understand that it’s halloween but it’s not thanksgiving there is over 8 employees working ON THE CLOCK, and i’ve waited over 45min for 10piece nugget and fries. This is unacceptable and unprofessional. Fast food? I don’t think so. The manager needs better training on how to run shifts.
2 large iced coffees no Monopoly piece on either cup.
Sweet tea mixed in with my French Vanilla coffee. Ordered a large vanilla coffee that has no taste of coffee, but instead it tastes like their sweet tea with French vanilla creamer added.
Atmosphere: 4
Food: 3
Service: 4
We misunderstood and pulled up to the first window to pay. A woman leaned out of the second window shouting at us. When we got to the correct window the same woman had an attitude that we went to the wrong spot. It was a simple mistake and she was very rude towards us about it. The rest of the interaction wasn’t any better. She handed us our food and said have a good night but we hadn’t gotten our drinks and said that which she acted offended by and said obviously I’m about to get your drinks. We had asked for ranch when we ordered and it wasn’t in the bag so we asked for it and she stared at us annoyed and said really? I’ve worked in food service and know it sucks but damn girl chill.
Best fry and coke in town
Atmosphere: 5
Food: 5
Service: 5
Worst management ever waited almost 40 mins for one breakfast sandwich. If yall don’t want to work please save it for people who do want to work.
Restaurantji Recommends
The food is okay you just have to wait so long for it. Sometimes I dine in sometimes I take out.
Atmosphere: 5
Food: 3
Service: 2
Waited about 20 mins for my order only for them to say sorry we are waiting on fries.
Atmosphere: 3
Food: 3
Service: 1
Exceptional service. Very nice group of men and women. We were approached several times during our breakfast and asked if they could get us anything. The service is always great even in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Fresh food is always awesome.
Atmosphere: 5
Food: 5
Service: 5
Crew was very attentive especially the manager made sure my order was correct and fresh.
Atmosphere: 5
Food: 5
Service: 5
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