Took forever. Unfortunately, I had already ordered and couldn't pull away like the other 3 people while I was in line.
Atmosphere: 4
Food: 4
Service: 1
Julian Morris
Gave me cold food, old blue berry pomegranate juice, and the wrong burger and sauce for my nuggets, specifically asked for everything, my fault for going all the way home thinking they did their job….
Atmosphere: 1
Food: 1
Service: 1
Joseph James
horrible service should just close
L g
My husband and I frequent this Wendy's and we're really getting tired of paying extra for add ons we just don't receive.
Atmosphere: 3
Food: 4
Service: 2
KNOX LW
Didn’t receive my food yet, had to put a review first because attitude is a strong thing. You would expect our people to have some type of decency toward one another, but they don’t. They actually have an evil eye toward their own people. I am also very polite so I guess the old lady (manager) decided she can be smart. Let me guide you through my experience, step by step. I order online because they are being very loud, not paying attention to the front desk. I sit in the lobby, and hear a younger woman playing “this right here a baby makerrrr by Trey songs.” As soon as I sit down I hear her complain under her breath “see this is why i should’ve locked the door.” She then goes to tell a coworker, and he complains but makes a joke out of it. She walks back to the lobby as she mops with no wet floor signs, and says “they are not going to give you your food in the lobby, because we are about to close.” I say okay, understood, and I go to the drive through. (Remind you, I expedite deliveries for hospitals in a high roof van, so I can’t go through drive thrus due to the low clearance). Once I arrive to the window, I wait for about 1 and a half minutes to be greeted by the grumpy old trolllll who livesss under the briiiiiidggeeeee. The manager, she was wearing a grey shirt, the other employees in a black one. She ask “what are you waiting for?” Me wondering, no hello? But I respond, “I placed a mobile order online, just came to pick it up.” She says, “you are supposed to go in the drive through, and it will alert us of your mobile order.” My van is actually too tall to even go through the drive thru, hoping she would understand that’s why I am around 10 feet from the window and not under the clearance bar. I respond “your associate in the lobby advised I couldn’t get my food inside.” She then asked me why couldn’t I, in such a rude tone. I replied “she told me I couldn’t get my food inside because you were closing the lobby.” The associate that advised me that walks by, and she confirms the associate, and wow I was correct after all. But boom, window slams on my face and no apology or acknowledgement from manager. She needs to be fired, she doesn’t like her job, and we do need more intelligent people at this establishment. We need a manager here that does not fear handling their customers with care, have a great day! Yelp, and “others” will receive this review! :)
Atmosphere: 1
Food: 1
Service: 1
Micheal Hunter
Zero star actually.Ive never left a bad review on anything before but this is a must. I didn't want to not come to this Wendy's seeing how it's next to my motel and on my Way to work But after 5 days in a row I will simply do without before I come back. Never once got my order right,the employees were rude,the management was rude and all were un professional..I'd go into detail of every occasion but I've wasted enough time and energy on these folks Have a nice n blessed day!! Ps,if they can't even get a salad right God help them...smh
Atmosphere: 1
Food: 1
Service: 1
Martin Volk
Awesome experience, super friendly and good food. Love the soda machine.
Atmosphere: 5
Food: 5
Service: 5
Albert Hunter
Zero star actually.Ive never left a bad review on anything before but this is a must. I didn't want to not come to this Wendy's seeing how it's next to my motel and on my Way to work But after 5 days in a row I will simply do without before I come back. Never once got my order right,the employees were rude,the management was rude and all were un professional..I'd go into detail of every occasion but I've wasted enough time and energy on these folks Have a nice n blessed day!! Ps,if they can't even get a salad right God help them...smh
Atmosphere: 1
Food: 1
Service: 1
Dawn Charbonneau
Food and service were good but someone needs to shut this Halloween decor down. It’s gross and getting over everything. I had to step back so I didn’t get it on me. It’s literally on your counter!
This Wendy's is so slow and the employee's is extra rude! Won't be back to this Wendy's!!
look UP
This is a location that needs wendys corporate to check them on service and quality. I waited 30 min for my food and I still had to wait for my Cinnabon. The Cinnabon was upside down in the bag and forgot to give me my ranch. Needs new managment.
Atmosphere: 1
Food: 1
Service: 1
Debbie Plancarte On
They were very accommodating we had our service dog with us and no problems
Melne Hughes
I haven't been to Wendy's in a few years. I have visited twice in the last 2 months. The service was ok, yet the order has been messed up both times. The fries were so cold on my 1st visit I had to return to get a fresh order. If I do recall, they pride themselves on fresh fries, if nothing else? The 2nd visit, they were still not "fresh." I didn't complain this time. It will probably be a long time again before I return for food.
Don't waste your time cuz you gona be waiting
Service: 1
Took forever. Unfortunately, I had already ordered and couldn't pull away like the other 3 people while I was in line.
Atmosphere: 4
Food: 4
Service: 1
Gave me cold food, old blue berry pomegranate juice, and the wrong burger and sauce for my nuggets, specifically asked for everything, my fault for going all the way home thinking they did their job….
Atmosphere: 1
Food: 1
Service: 1
horrible service should just close
My husband and I frequent this Wendy's and we're really getting tired of paying extra for add ons we just don't receive.
Atmosphere: 3
Food: 4
Service: 2
Didn’t receive my food yet, had to put a review first because attitude is a strong thing. You would expect our people to have some type of decency toward one another, but they don’t. They actually have an evil eye toward their own people. I am also very polite so I guess the old lady (manager) decided she can be smart. Let me guide you through my experience, step by step. I order online because they are being very loud, not paying attention to the front desk. I sit in the lobby, and hear a younger woman playing “this right here a baby makerrrr by Trey songs.” As soon as I sit down I hear her complain under her breath “see this is why i should’ve locked the door.” She then goes to tell a coworker, and he complains but makes a joke out of it. She walks back to the lobby as she mops with no wet floor signs, and says “they are not going to give you your food in the lobby, because we are about to close.” I say okay, understood, and I go to the drive through. (Remind you, I expedite deliveries for hospitals in a high roof van, so I can’t go through drive thrus due to the low clearance). Once I arrive to the window, I wait for about 1 and a half minutes to be greeted by the grumpy old trolllll who livesss under the briiiiiidggeeeee. The manager, she was wearing a grey shirt, the other employees in a black one. She ask “what are you waiting for?” Me wondering, no hello? But I respond, “I placed a mobile order online, just came to pick it up.” She says, “you are supposed to go in the drive through, and it will alert us of your mobile order.” My van is actually too tall to even go through the drive thru, hoping she would understand that’s why I am around 10 feet from the window and not under the clearance bar. I respond “your associate in the lobby advised I couldn’t get my food inside.” She then asked me why couldn’t I, in such a rude tone. I replied “she told me I couldn’t get my food inside because you were closing the lobby.” The associate that advised me that walks by, and she confirms the associate, and wow I was correct after all. But boom, window slams on my face and no apology or acknowledgement from manager. She needs to be fired, she doesn’t like her job, and we do need more intelligent people at this establishment. We need a manager here that does not fear handling their customers with care, have a great day! Yelp, and “others” will receive this review! :)
Atmosphere: 1
Food: 1
Service: 1
Zero star actually.Ive never left a bad review on anything before but this is a must.
I didn't want to not come to this Wendy's seeing how it's next to my motel and on my Way to work But after 5 days in a row I will simply do without before I come back.
Never once got my order right,the employees were rude,the management was rude and all were un professional..I'd go into detail of every occasion but I've wasted enough time and energy on these folks
Have a nice n blessed day!!
Ps,if they can't even get a salad right God help them...smh
Atmosphere: 1
Food: 1
Service: 1
Awesome experience, super friendly and good food. Love the soda machine.
Atmosphere: 5
Food: 5
Service: 5
Zero star actually.Ive never left a bad review on anything before but this is a must.
I didn't want to not come to this Wendy's seeing how it's next to my motel and on my Way to work But after 5 days in a row I will simply do without before I come back.
Never once got my order right,the employees were rude,the management was rude and all were un professional..I'd go into detail of every occasion but I've wasted enough time and energy on these folks
Have a nice n blessed day!!
Ps,if they can't even get a salad right God help them...smh
Atmosphere: 1
Food: 1
Service: 1
Food and service were good but someone needs to shut this Halloween decor down. It’s gross and getting over everything. I had to step back so I didn’t get it on me. It’s literally on your counter!
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Good fast food for pickup while driving.
Atmosphere: 4
Food: 5
Service: 4
This Wendy's is so slow and the employee's is extra rude! Won't be back to this Wendy's!!
This is a location that needs wendys corporate to check them on service and quality. I waited 30 min for my food and I still had to wait for my Cinnabon. The Cinnabon was upside down in the bag and forgot to give me my ranch. Needs new managment.
Atmosphere: 1
Food: 1
Service: 1
They were very accommodating we had our service dog with us and no problems
I haven't been to Wendy's in a few years. I have visited twice in the last 2 months. The service was ok, yet the order has been messed up both times. The fries were so cold on my 1st visit I had to return to get a fresh order. If I do recall, they pride themselves on fresh fries, if nothing else? The 2nd visit, they were still not "fresh." I didn't complain this time. It will probably be a long time again before I return for food.
Atmosphere: 5
Food: 4
Service: 4
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