I ordered some cups online and when I went to pick them up I was told they were out of stock and they couldn’t give me a refund and would have to call customer service.They gave me a customer service number to call and then they said they would have to escalate it higher because it was a “high amount”. It was $25. In the meantime, I drove down the road a few miles to another Starbucks and though they were out of stock too, they provided excellent customer service and let me pick 2 cups to replace them. A shame Huntington couldn’t have offered the same customer service. So now I have to wait 3/5 days for my refund.
Atmosphere: 3
Service: 1
Samantha Carson
I sat in line waiting for my order for over 20 mins while the workers are in there laughing and talking. What kind of place makes people wait this long. This is dumb. I won't be coming back
Atmosphere: 1
Food: 1
Service: 1
Janet Grim
First of all, why is store closed for a full week? Second, they should put a limit on items ordered at drive through. Last time there someone in front of me had NO idea of what they wanted and they were like….ummmm I’ll take one of those…..ummmm I’ll take one of those until she had ordered over 40.00 worth of products! Very frustrating when the line was held up for over 10 min!
Nicole Wise
I come here a lot with my dog, I always get really great service. I had a long black hair in my shaken espresso this week… I called and they gave me a new one. It was loooong. But I’ve dropped my peanut butter face down in the sand before, nothing can be worse than that.
Atmosphere: 5
Food: 4
Service: 4
Janet Wagner
They have NO Oat Milk nor will they have any tomorrow. Iced Gingerbread Oat Milk offer starts tomorrow. How can you advertise and offer something that I can’t get?
Carrie Haren
Quick service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Egg Wrap
Terry & Susan Scher
Didn't visit
Dustin Riley
Wonderfully
Atmosphere: 5
Food: 3
Service: 4
Matt Arnold
Waited 30 minutes for a cup of regular coffee - nothing special - with 3 baristas working and a few customers in the store. Only drank 80% of it because the rest was filled with coffee grounds. Disgusting.
Atmosphere: 4
Food: 2
Service: 1
Hayden Schroll
Zach the worker was very rude and making rude comments with his coworker Ali. I hope the manager sees this and ask them about it because it was totally uncalled for.
There are five employees working right now and only one is making drinks.
Atmosphere: 1
Service: 1
Abigail
Be warned that they almost never put the lids to the frappes on correctly and then you end up spilling it all over your car, twice. After that 30 minute escapade the frappe is pretty good, what's left of it... The servers are always polite but not putting the lid on correctly should be a crime.
Atmosphere: 5
Food: 3
Service: 3
Kiersten Sell
The people in the evening do not know how to make the drinks. They always taste terrible or plain. When asking for extra stuff to put into the drink, it’s never put in, but paid for.
Christine
Great vibe. Quick service with a smile!
Atmosphere: 5
Food: 5
Service: 5
Sarah Carreras
I always order ahead of time and go through the drive through. Always pleasant and have my drink ready to go when I get there. Thank
I ordered some cups online and when I went to pick them up I was told they were out of stock and they couldn’t give me a refund and would have to call customer service.They gave me a customer service number to call and then they said they would have to escalate it higher because it was a “high amount”. It was $25. In the meantime, I drove down the road a few miles to another Starbucks and though they were out of stock too, they provided excellent customer service and let me pick 2 cups to replace them. A shame Huntington couldn’t have offered the same customer service. So now I have to wait 3/5 days for my refund.
Atmosphere: 3
Service: 1
I sat in line waiting for my order for over 20 mins while the workers are in there laughing and talking. What kind of place makes people wait this long. This is dumb. I won't be coming back
Atmosphere: 1
Food: 1
Service: 1
First of all, why is store closed for a full week? Second, they should put a limit on items ordered at drive through. Last time there someone in front of me had NO idea of what they wanted and they were like….ummmm I’ll take one of those…..ummmm I’ll take one of those until she had ordered over 40.00 worth of products! Very frustrating when the line was held up for over 10 min!
I come here a lot with my dog, I always get really great service. I had a long black hair in my shaken espresso this week… I called and they gave me a new one. It was loooong. But I’ve dropped my peanut butter face down in the sand before, nothing can be worse than that.
Atmosphere: 5
Food: 4
Service: 4
They have NO Oat Milk nor will they have any tomorrow. Iced Gingerbread Oat Milk offer starts tomorrow. How can you advertise and offer something that I can’t get?
Quick service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Egg Wrap
Didn't visit
Wonderfully
Atmosphere: 5
Food: 3
Service: 4
Waited 30 minutes for a cup of regular coffee - nothing special - with 3 baristas working and a few customers in the store. Only drank 80% of it because the rest was filled with coffee grounds. Disgusting.
Atmosphere: 4
Food: 2
Service: 1
Zach the worker was very rude and making rude comments with his coworker Ali. I hope the manager sees this and ask them about it because it was totally uncalled for.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
There are five employees working right now and only one is making drinks.
Atmosphere: 1
Service: 1
Be warned that they almost never put the lids to the frappes on correctly and then you end up spilling it all over your car, twice. After that 30 minute escapade the frappe is pretty good, what's left of it... The servers are always polite but not putting the lid on correctly should be a crime.
Atmosphere: 5
Food: 3
Service: 3
The people in the evening do not know how to make the drinks. They always taste terrible or plain. When asking for extra stuff to put into the drink, it’s never put in, but paid for.
Great vibe. Quick service with a smile!
Atmosphere: 5
Food: 5
Service: 5
I always order ahead of time and go through the drive through. Always pleasant and have my drink ready to go when I get there. Thank
Atmosphere: 5
Food: 5
Service: 5
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