I was very unsatisfied with my experience at the location in Huntington In. As soon as they saw me walk in they pulled out 6 papers to make a door dash order. On top of that they refused to make my sandwich the way I wanted it!
Atmosphere: 2
Food: 1
Service: 1
J Ryan
Horrible customer service I ordered 2 footloose and they made the wrong sub I noticed when I got home and was told that I had to bring the sub back in right now if I wanted it fixed. I told her I was at work and cant leave and asked. For a manager she told me she was a manager and that this are the rules. I asked if I coukd bring it back in tomorrow to have it replaced she said it has to be now before she leaves. I told her Im contacting their corporate office. As a Buddhist I dont eat beef and they put it on my Subway club which comes with ham turkey and bacon not roast beef.
Atmosphere: 1
Food: 1
Service: 1
Kristen Williams
I ordered in the app and my food was ready on time and sandwiches were made to perfection! I was able to walk in with no wait time to grab my sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Jacuuzito
Perfect build quality to my sandwich, correct and fresh (seemingly) ingredients, and they were quick, only problem is they toasted my girlfriends sub even though she asked they not toast it, and then my sub (Rotisserie style chicken), was cold despite being toasted. The toasting needs to be fixed and they need to be more responsive to the exact order.
For clarification, we ordered in store, not online. There was 4 very nice ladies working, but their kindness didn’t translate to effective work
Atmosphere: 3
Food: 3
Service: 4
Charles Flaherty
The price with a coupon is still good. But they have been told to cut down on how toppings you can add to your sandwich what is sad. Long gone the days of having a mountain of pickles
Kid-friendliness: As much as any other place.
Wheelchair accessibility: Yes for the most part but, it will still kinda sink.
Don't know how to make your sandwich right didn't put on what was ordered 😕
Food: 1
Service: 1
Joseph Brock
I ordered a cold cut combo not toasted lettuce tomatoes pickles banana peppers and mayonnaise. They toasted the sandwich didn't put any mayonnaise whatsoever on it there was no pickles in just a few banana peppers. I didn't realize they messed it up that bad until me and my date had gotten to the spot we were going to eat. I could barely eat the thing that was so dry. I ended up throwing half of it away.
Atmosphere: 1
Food: 1
Service: 1
Leann Estep
I wish I could upload a photo of how POORLY this sandwich was constructed (but I cannot on a work computer) BARELY any chicken (BBQ honey mustard chicken) there were hardly any toppings, asked for extra pickles (nope) and there WAS NO SAUCE of any kind !! I was looking forward to having this for lunch because I haven't had Subway in 2 years and now I know why. VERY DISAPPOINTED
Every Time, I tried to call which has been every day for the last week. They do not answer their phone on Jefferson Street in Huntington at all. I’ve called multiple times throughout the day for the last six days still cannot get them to answer the phone. How are you supposed to call and check on your call about an issue if nobody’s answering the phones
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Oven Roasted Turkey
pharaun159
This was the meal. This was $40. The sub at the bottom of the picture was a double meat, meaball and pepperoni sub that was supposed to be a footlong. They screwed that up and i had to go back. The 6" tuna was bigger then a 6" double meat "Boss" sub. The wife showed me here footlong philly steak. It had almost no meat on it. $40 for bread sandwiches... Never again.
Amie Bitzel
Mostly younger adults in there. Was talking amongst themselves. No manager there to supervise them. When I arrived home my 6in turkey sub only had half the meat on it that was suppose to be there. I called and talked to Carter and he said I would have to call in the morning when a manager would be there. So I waited to the next day and called and talked to the manager. She said nothing they could really but to give me the missing meat. It’s like are you kidding me. What’s that gonna for me to my sub last night???
Atmosphere: 1
Food: 1
Service: 1
Aric DeLaGrange
Kayla and Destiny were absolutely amazing. Patient, kind, funny and so likable. The greatest service in town.
Atmosphere: 5
Food: 5
Service: 5
Steven Bourgeois
First time I have gone in Subways in a while. The staff were very friendly and service was pretty quick. Wasn't happy they don't have kids meals anymore, the lettuce was slightly brown and wilted and the churro was cold
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
I was very unsatisfied with my experience at the location in Huntington In. As soon as they saw me walk in they pulled out 6 papers to make a door dash order. On top of that they refused to make my sandwich the way I wanted it!
Atmosphere: 2
Food: 1
Service: 1
Horrible customer service I ordered 2 footloose and they made the wrong sub I noticed when I got home and was told that I had to bring the sub back in right now if I wanted it fixed. I told her I was at work and cant leave and asked. For a manager she told me she was a manager and that this are the rules. I asked if I coukd bring it back in tomorrow to have it replaced she said it has to be now before she leaves. I told her Im contacting their corporate office. As a Buddhist I dont eat beef and they put it on my Subway club which comes with ham turkey and bacon not roast beef.
Atmosphere: 1
Food: 1
Service: 1
I ordered in the app and my food was ready on time and sandwiches were made to perfection! I was able to walk in with no wait time to grab my sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Perfect build quality to my sandwich, correct and fresh (seemingly) ingredients, and they were quick, only problem is they toasted my girlfriends sub even though she asked they not toast it, and then my sub (Rotisserie style chicken), was cold despite being toasted.
The toasting needs to be fixed and they need to be more responsive to the exact order.
For clarification, we ordered in store, not online. There was 4 very nice ladies working, but their kindness didn’t translate to effective work
Atmosphere: 3
Food: 3
Service: 4
The price with a coupon is still good. But they have been told to cut down on how toppings you can add to your sandwich what is sad. Long gone the days of having a mountain of pickles
Kid-friendliness: As much as any other place.
Wheelchair accessibility: Yes for the most part but, it will still kinda sink.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Sunchips Harvest Cheddar, Coca-Cola Classic
Don't know how to make your sandwich right didn't put on what was ordered 😕
Food: 1
Service: 1
I ordered a cold cut combo not toasted lettuce tomatoes pickles banana peppers and mayonnaise. They toasted the sandwich didn't put any mayonnaise whatsoever on it there was no pickles in just a few banana peppers. I didn't realize they messed it up that bad until me and my date had gotten to the spot we were going to eat. I could barely eat the thing that was so dry. I ended up throwing half of it away.
Atmosphere: 1
Food: 1
Service: 1
I wish I could upload a photo of how POORLY this sandwich was constructed (but I cannot on a work computer) BARELY any chicken (BBQ honey mustard chicken) there were hardly any toppings, asked for extra pickles (nope) and there WAS NO SAUCE of any kind !! I was looking forward to having this for lunch because I haven't had Subway in 2 years and now I know why. VERY DISAPPOINTED
Food: 2
Service: 1
Worst food poisoning I've ever had..
Restaurantji Recommends
Every Time, I tried to call which has been every day for the last week. They do not answer their phone on Jefferson Street in Huntington at all. I’ve called multiple times throughout the day for the last six days still cannot get them to answer the phone. How are you supposed to call and check on your call about an issue if nobody’s answering the phones
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Oven Roasted Turkey
This was the meal. This was $40. The sub at the bottom of the picture was a double meat, meaball and pepperoni sub that was supposed to be a footlong. They screwed that up and i had to go back. The 6" tuna was bigger then a 6" double meat "Boss" sub. The wife showed me here footlong philly steak. It had almost no meat on it. $40 for bread sandwiches... Never again.
Mostly younger adults in there. Was talking amongst themselves. No manager there to supervise them. When I arrived home my 6in turkey sub only had half the meat on it that was suppose to be there. I called and talked to Carter and he said I would have to call in the morning when a manager would be there. So I waited to the next day and called and talked to the manager. She said nothing they could really but to give me the missing meat. It’s like are you kidding me. What’s that gonna for me to my sub last night???
Atmosphere: 1
Food: 1
Service: 1
Kayla and Destiny were absolutely amazing. Patient, kind, funny and so likable. The greatest service in town.
Atmosphere: 5
Food: 5
Service: 5
First time I have gone in Subways in a while. The staff were very friendly and service was pretty quick. Wasn't happy they don't have kids meals anymore, the lettuce was slightly brown and wilted and the churro was cold
Atmosphere: 4
Food: 2
Service: 5
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