Arby's
5607 W 86th St, Indianapolis
(317) 879-0128
Recent Reviews
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Ordered online for pick up, was called about 5 minutes later telling me they cant make my order and they won't refund it either. If you have it available on your platform to order it should be available, if you have a reason you cant make the order you are required to refund the customer as its not my fault you cant make my food. Then you hang up because I want my refund. I come to the establishment and an employee is sitting on the counter and again denied my refund or my food. Absolutely will not be back and i will be informing the heath department as it is unsanitary to be sitting on counters that food goes on. This location obviously needs to fire the entire crew General manager and all and start over.
Atmosphere: 1
Service: 1
Sandwiches were great!
Atmosphere: 5
Food: 5
Service: 5
Food was great for a late night choice
Atmosphere: 5
Food: 5
Service: 5
felt bad going in 15 minutes before closing but the employee was super nice and our food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
The person in the drive though was very nice and courteous. That’s very rare in fast food services nowadays, even at this Arby’s. So Arby’s, give a raise to the black gentleman who was working the drive through at 6:00pm on 7-9-2025, he’ll be the reason I come back.
Food: 5
Service: 5
I always enjoy coming to this location. The drive thru is quick and I rarely have to sit and wait for my food. They do need to fix their parking lot though. 😊
Atmosphere: 5
Food: 5
Service: 5
These people are selfish and illiterate. They do not respect other people's time and effort. They are setting meetings to tell you that they do not need to talk to you. Where is the working ethic? The morality is decayed.
Atmosphere: 1
Food: 1
Service: 1
Yet another DARK property....The parking lot was full of deep potholes
Eby's 1/2 pound was pretty good.
It was close to closing time, but the buns smelled & tasted burnt. The Coke tasted like watered down Dr. Pepper. The roast beef was sub-par, & I threw the potato cakes away without even trying them. They looked old, freezer burnt & like they'd been sitting around all day! I get maybe not getting the freshest food close to closing at the drive-thru, but not old stuff that's not even edible, especially for what it costs!
Restaurantji Recommends
I used the drive-thru and hadn't ordered ahead. Still, the order was filled in a timely manner by efficient and friendly staff. Unfortunately we tried the French dip sandwiches. Despite the higher price, it was subpar at best. We would have been better off ordering the old beef and cheddar.
Great experience way above average service for a fast food restaurant. The team seems like they mesh well! 3/29/2025
Best Arby's in Indiana. No contest.
Atmosphere: 5
Food: 5
Service: 5
The ladies working was cutting their hair on the counter and had all the doors locked during business hours.
Atmosphere: 1
Food: 1
Service: 1
Food was the freshest I've had in a long time from a fast food restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben
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