BIGGBY COFFEE
5255 E Southport Rd, Indianapolis
(727) 278-9542
Recent Reviews
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Such a great place with amazingly friendly service. I visit almost daily when I'm in town.
It was delicious and they were so nice! Spotted owl and bagel sandwich is what I got and both were great!
Atmosphere: 5
Food: 5
Service: 5
Didn't even get what I ordered. Waste of money.
Food: 1
Service: 1
I get the same thing every time I come to Biggby, but the other Biggby’s on the north side don’t do it the same. The Briest is here are very sweet, which makes coming here worth it.
I love coming here in general and will not get my coffee anywhere else not only because the coffee is always so good but because the employees are literally so nice and go out of their way for their customers. Today I stopped for coffee as i’ve been having a rough morning due to funeral planning, Chelsea was absolutely AMAZING and made my day so much better. 10/10 recommend this place every time!
Atmosphere: 5
Food: 5
Service: 5
Always wonderful, both the coffee and the people who work there!
They're starting to upset me. First started coming here and the service was quick, timely, and the drinks were made great. After a while I've been having to order at the window. And they act like they can't see me patiently waiting outside for 5 min, all for a car to pull in after and they take their order, while im still waiting outside. Lately the drinks are hit or miss as well. I hope they can get back to how they were before..
Atmosphere: 2
Food: 3
Service: 1
worker was so rude she had an attitude and rolled her eyes. she has glasses and short curly hair.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Vanilla Bean, Blueberry Muffin
I had been having a rough shift and had managed to lose my voice so I stopped by one of my favorite coffee shops on my lunch break. As always, the food and my drink were delicious, they were efficient without making me feel rushed, and the staff were kind. I have never had any other experience here, and know I can count on them to make my rough days better. Thank you, Southport Biggby!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Bean, Teddy Bear
The best coffee around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Breakfast Sandwich
Restaurantji Recommends
Closed before closing time. Drove 25 minutes for the 2.99 bday deal. Website said open until 9!
Today I went to Biggby with my mom went up to the drive through and asked if we could do 2 Separate orders. I gave the girl at the window my card and coupon to pay for my order. My mom then gave her card and coupon for her order. The girl at the window told us that we couldn’t use the coupon because it was company policy. We asked because we thought we could use since it be used it was 2 separate orders. I asked if we could go back through the drivethru to use the coupon because it would be a separate visit. The girl at the window said yes. So I proceeded to get back through the drivethru. When we got back up to the window the girl said that she “talked to her manager and (we) couldn’t use the coupon because we know what your trying to do it’s a small family owned business and were trying to pay our employees”. We said how we asked if we could do that and she said yes. At this point we got frustrated and my mom said how it was another visit and they should honor it. And they said no. Very frustrated I said ok and gave her the card to pay for the drink. We were still saying how they should have honored it. Then the manager comes over and yells at me through the window and says “it’s $2 bro” pretty much telling me to get over it. I said “yea it’s $2 so why don’t you just honor it” they proceeded to close the window on us.
I understand company policy so we complied and did 2 separate orders on went to the drive thru 2 separate times. Yes those visits were minutes apart but it shouldn’t matter. Anywhere else you go if you were ordering from 2 separate people with 2 separate cards on 2 separate orders you are allowed to use 2 separate coupons. Also what about customer service? Yelling at a customer over a $2 coupon when you said we could use it if we went back around? They should have honored their words instead of yelling at us through the window. I am a small business owner myself and I would NEVER treat ANY customer that way. All they could have done was tell us they will honor it this time but they can’t do that in the future since they said we could. Instead of yelling at me and slamming the window on us.
And if that is the way the coupons work maybe consider changing the wording on the coupon to saying “limit one per visit, per car, per day”
Service: 1
Honestly dont waste your money. Coffe is airplane quality. The waffles taste like the costco store German waffles they do not taste good with bacon and cheese. They have the courage to charge you money for this slop.
Atmosphere: 1
Food: 1
Service: 1
Try the Teddy Bear!!!!
Atmosphere: 5
Food: 5
Service: 5
They’re awesome here! We come every week and they’re so friendly. Awesome deals posted to save money. Great coffee!
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