For the expensive prices you pay you’d think you can get a cup of water, but you are charged $1.50 or when I say light on the ice they also charge you 30c for that. Place is a joke! Just also found out they are all owned and operated by different people. I’ve had better experiences at other Bigbys than this one.
Atmosphere: 1
Food: 5
Service: 1
Faith Dugan
I ordered and iced vanilla latte with oatmilk and it was the worst coffee I’ve ever had. It tasted like chemicals. I returned it and got a refund no issues. I’ve never had to do that before but that was not drinkable.
Sophia Miller
Bad Customer service! We just wanted to get a coffee. And I had dog emotional support with me. They didn’t allow me to come in. When I ask if they don’t like pets, they said they don’t like.
Atmosphere: 1
Food: 1
Service: 1
Christian Welker
Customer service needs worked on, my drinks have either been made incorrectly or they’re cold by the time I get there (I live down the street).
Atmosphere: 2
Food: 3
Service: 1
Nicci Annen
I’m obsessed with the cumpkin a pumpkin chai latte and they give deals on Fridays. Also the staff are so helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Eunice J
my coffee was served with spoiled milk. I requested 2 times and both the coffee and the milk tasted funny. (latte)
Atmosphere: 5
Food: 1
Service: 5
Lady Lioness
Consistent! I get the same type drinks and this location is always quick and the quality of my drink is consistently great. Other location which is closer to where I live does not measure up so now I make the extra drive to come here.
Service: 5
Dina Raphael
The atmosphere is enjoyable, and the food never disappoints.
Seems the owners and their family only work here now, which I get, overhead cost but they have little to no personality, talk to you like they’re annoyed. Last time I had enough rewards for a free drink I only needed to give my phone number. This time I had to wait for the app to work to scan some bar code. I don’t get their coffee too often so I was over a year ago with my last free drink. The 2 employees kept telling me I’m wrong so I asked a friend who works at another location and she said they take a phone number. So, who knows. Maybe it’s a franchise thing? It worked before at this location though. Their coffee is ok. Nothing grand. Go to WaWa or a locally owned coffee shop instead. Better coffee, better service, better prices. Sucks that this is my choice near work. Also, ask for your bagel to be extra toasted. Regular toasted taste like it was heated up in a microwave.
Atmosphere: 3
Food: 4
Service: 3
john hoover
Very friendly, fast and courteous. Greeted with good morning and left with have a great day. Impressive staff.
Atmosphere: 5
Food: 5
Service: 5
Alexa Santos
Today this morning and for the past couple times I’ve been coming in the morning and they aren’t open the time it says they are open
Atmosphere: 1
Food: 1
Service: 1
Sam Sims
Solid coffee with very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jackie Dotson
I went to this coffee shop a couple of times for drinks and snacks. They have the hot and cold coffee drinks you would find at most cafes. They have other drinks as well like energy drinks and frozen ones. They have an assortment of sandwiches and pastries too. I bought a caramel cold brew during my visits and I found that one time it was made perfectly but the next time it was too bitter. I also got some donut holes once and they were good but tasted reheated and not fresh. Not a bad spot to get a drink or something to eat, just wish it was more consistent.
For the expensive prices you pay you’d think you can get a cup of water, but you are charged $1.50 or when I say light on the ice they also charge you 30c for that. Place is a joke! Just also found out they are all owned and operated by different people. I’ve had better experiences at other Bigbys than this one.
Atmosphere: 1
Food: 5
Service: 1
I ordered and iced vanilla latte with oatmilk and it was the worst coffee I’ve ever had. It tasted like chemicals. I returned it and got a refund no issues. I’ve never had to do that before but that was not drinkable.
Bad Customer service! We just wanted to get a coffee. And I had dog emotional support with me. They didn’t allow me to come in. When I ask if they don’t like pets, they said they don’t like.
Atmosphere: 1
Food: 1
Service: 1
Customer service needs worked on, my drinks have either been made incorrectly or they’re cold by the time I get there (I live down the street).
Atmosphere: 2
Food: 3
Service: 1
I’m obsessed with the cumpkin a pumpkin chai latte and they give deals on Fridays. Also the staff are so helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
my coffee was served with spoiled milk. I requested 2 times and both the coffee and the milk tasted funny. (latte)
Atmosphere: 5
Food: 1
Service: 5
Consistent! I get the same type drinks and this location is always quick and the quality of my drink is consistently great. Other location which is closer to where I live does not measure up so now I make the extra drive to come here.
Service: 5
The atmosphere is enjoyable, and the food never disappoints.
Please Bring them into Indianapolis!
Atmosphere: 5
Food: 5
Service: 5
Yummy food love the drinks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Seems the owners and their family only work here now, which I get, overhead cost but they have little to no personality, talk to you like they’re annoyed. Last time I had enough rewards for a free drink I only needed to give my phone number. This time I had to wait for the app to work to scan some bar code. I don’t get their coffee too often so I was over a year ago with my last free drink. The 2 employees kept telling me I’m wrong so I asked a friend who works at another location and she said they take a phone number. So, who knows. Maybe it’s a franchise thing? It worked before at this location though. Their coffee is ok. Nothing grand. Go to WaWa or a locally owned coffee shop instead. Better coffee, better service, better prices. Sucks that this is my choice near work. Also, ask for your bagel to be extra toasted. Regular toasted taste like it was heated up in a microwave.
Atmosphere: 3
Food: 4
Service: 3
Very friendly, fast and courteous. Greeted with good morning and left with have a great day. Impressive staff.
Atmosphere: 5
Food: 5
Service: 5
Today this morning and for the past couple times I’ve been coming in the morning and they aren’t open the time it says they are open
Atmosphere: 1
Food: 1
Service: 1
Solid coffee with very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I went to this coffee shop a couple of times for drinks and snacks. They have the hot and cold coffee drinks you would find at most cafes. They have other drinks as well like energy drinks and frozen ones. They have an assortment of sandwiches and pastries too. I bought a caramel cold brew during my visits and I found that one time it was made perfectly but the next time it was too bitter. I also got some donut holes once and they were good but tasted reheated and not fresh. Not a bad spot to get a drink or something to eat, just wish it was more consistent.
Atmosphere: 4
Food: 4
Service: 4
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