Went to lunch today at 1153am. It took until 1237pm for me to get a impossible whopper meal. Babr the smart mouth manager refused and said burger king dint give refunds on keala you haven't even received but must wait until she fixed 15 orders and still wouldn't give us our money. The broiler broke so Barb had to stand on the sandwich station to reach top of bread bin..she then stepped down and got mad because us the customer ask her to sanitize the corner where she was standing and change gloves. The company should have ladders for heights not the place where food is prepared. The cashier apologized but never did the manager. She yelled and had a fit ..NO REASON TO KEEP CUSTOMERS MONEY IF WE DONT WONT THE FOOD YOUR PREPARING SND WE HADNT RECEIVED IN 30 MINS....NEVER EVER WILL I GO TO THIS OR ANY OTHER BK...BARB LEARN HOW TO MANAGER YOUR STORE EMPLOYEES AND ATTITUDE. IF BROILER DOWN DONT KEEP HAVING EMPLOYEES TAKE ORDERS...WILL BE LOOKING IN TO S LAWYER SINCE BARB DENIED AND LIED AFTER REFUNDS AND MADE ME TAKE A ORDER AFTER SHE STOOD ON STATION WHERE THE BUNS COME OUT AND ARE PREPARAED!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Whopper
Tonya Green
The wait time was ridiculous. I wanted to leave but when I got my food I noticed they were under staffed. The food was good. I got the shroom and Swiss melt.
Atmosphere: 5
Food: 5
Service: 1
James Mason
This one is always fresh and order is always right
Atmosphere: 5
Food: 5
Service: 4
Kurt Lechner
Food is fine but the service is almost never good. I don’t blame the workers. I blame management for poor staffing. Guy on the drive though told me to hold a minute. 5 mins later I ask if he’s ready and he tells me to hold a minute again. I’m sure he was filling multiple positions.
Atmosphere: 1
Food: 4
Service: 1
Mitchell Yarnell
Great service and employees.. very nice and polite and fast .. love this place.. highly recommend
Atmosphere: 5
Food: 5
Service: 5
James Hamilton
My Whopper was cold!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich
Jason Clouse
Again this restaurant in THE INDIANAPOLIS LOCATION SERVES CRAPPY FOOD. You can’t give a BK EXPERIENCE REVIEW BECAUSE THE DONT GIVE YOU THE RECEIPT. The kitchen needs to learn how to make food soggy fries no toasted bun. Fries are always cold. The quality of food from this industry has been terrible in all INDIANAPOLIS LOCATIONS . By the way this hamburger was awful. The food is better during the day, nights need to find another job
Atmosphere: 1
Food: 1
Service: 1
Sidney Berry
12 minutes for a bacon melt. No one was infront of me, no one was behind me and the drive thru was empty. Food was hot and fresh, but 12 minutes for just a sanwhich is wild.
I always order the Whopper well done when it's flame broiled twice it has more flavor.
Doris Copley
Needs to clean up exterior .
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Bacon and Swiss Chicken Sandwich
Scott
The Day Time Ladies Do A Fantastic job. They're always quick with orders while being busy. Ive got maybe 10min to eat on a 30 min lunch. Thank you from the Grey Honda!
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their New Chicken Sandwich, Crispy Chicken, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Patty
John Husted
BK corporate has added a 30 cent uncharged if you want a piece of cheese on your Whopper Jr. Their truck didn't come in so onion rings, milk shakes and other things were not available. Atmosphere is dreary thanks to ugly furnishings. The staff was great, they were doing the best they could given the greed and incompetence coming from BK corporate that they have to deal with.
Atmosphere: 2
Food: 2
Service: 5
John T Rex
BK corporate has added a 30 cent uncharged if you want a piece of cheese on your Whopper Jr. Their truck didn't come in so onion rings, milk shakes and other things were not available. Atmosphere is dreary thanks to ugly furnishings. The staff was great, they were doing the best they could given the greed and incompetence coming from BK corporate that they have to deal with.
Went to lunch today at 1153am. It took until 1237pm for me to get a impossible whopper meal. Babr the smart mouth manager refused and said burger king dint give refunds on keala you haven't even received but must wait until she fixed 15 orders and still wouldn't give us our money. The broiler broke so Barb had to stand on the sandwich station to reach top of bread bin..she then stepped down and got mad because us the customer ask her to sanitize the corner where she was standing and change gloves. The company should have ladders for heights not the place where food is prepared. The cashier apologized but never did the manager. She yelled and had a fit ..NO REASON TO KEEP CUSTOMERS MONEY IF WE DONT WONT THE FOOD YOUR PREPARING SND WE HADNT RECEIVED IN 30 MINS....NEVER EVER WILL I GO TO THIS OR ANY OTHER BK...BARB LEARN HOW TO MANAGER YOUR STORE EMPLOYEES AND ATTITUDE. IF BROILER DOWN DONT KEEP HAVING EMPLOYEES TAKE ORDERS...WILL BE LOOKING IN TO S LAWYER SINCE BARB DENIED AND LIED AFTER REFUNDS AND MADE ME TAKE A ORDER AFTER SHE STOOD ON STATION WHERE THE BUNS COME OUT AND ARE PREPARAED!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Whopper
The wait time was ridiculous. I wanted to leave but when I got my food I noticed they were under staffed. The food was good. I got the shroom and Swiss melt.
Atmosphere: 5
Food: 5
Service: 1
This one is always fresh and order is always right
Atmosphere: 5
Food: 5
Service: 4
Food is fine but the service is almost never good. I don’t blame the workers. I blame management for poor staffing. Guy on the drive though told me to hold a minute. 5 mins later I ask if he’s ready and he tells me to hold a minute again. I’m sure he was filling multiple positions.
Atmosphere: 1
Food: 4
Service: 1
Great service and employees.. very nice and polite and fast .. love this place.. highly recommend
Atmosphere: 5
Food: 5
Service: 5
My Whopper was cold!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Sandwich
Again this restaurant in THE INDIANAPOLIS LOCATION SERVES CRAPPY FOOD. You can’t give a BK EXPERIENCE REVIEW BECAUSE THE DONT GIVE YOU THE RECEIPT.
The kitchen needs to learn how to make food soggy fries no toasted bun. Fries are always cold. The quality of food from this industry has been terrible in all INDIANAPOLIS LOCATIONS . By the way this hamburger was awful. The food is better during the day, nights need to find another job
Atmosphere: 1
Food: 1
Service: 1
12 minutes for a bacon melt. No one was infront of me, no one was behind me and the drive thru was empty. Food was hot and fresh, but 12 minutes for just a sanwhich is wild.
Atmosphere: 2
Food: 4
Service: 2
Do better. Slowest bk ever.
Atmosphere: 1
Food: 2
Service: 1
This brother looking is convenient
Restaurantji Recommends
I always order the Whopper well done when it's flame broiled twice it has more flavor.
Needs to clean up exterior .
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Fries, Bacon and Swiss Chicken Sandwich
The Day Time Ladies Do A Fantastic job. They're always quick with orders while being busy. Ive got maybe 10min to eat on a 30 min lunch. Thank you from the Grey Honda!
Wheelchair accessibility: Yes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their New Chicken Sandwich, Crispy Chicken, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper Patty
BK corporate has added a 30 cent uncharged if you want a piece of cheese on your Whopper Jr. Their truck didn't come in so onion rings, milk shakes and other things were not available. Atmosphere is dreary thanks to ugly furnishings. The staff was great, they were doing the best they could given the greed and incompetence coming from BK corporate that they have to deal with.
Atmosphere: 2
Food: 2
Service: 5
BK corporate has added a 30 cent uncharged if you want a piece of cheese on your Whopper Jr. Their truck didn't come in so onion rings, milk shakes and other things were not available. Atmosphere is dreary thanks to ugly furnishings. The staff was great, they were doing the best they could given the greed and incompetence coming from BK corporate that they have to deal with.
Atmosphere: 2
Food: 2
Service: 5
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