Burger King

7620 Shadeland Ave, Indianapolis
(317) 595-0956

Recent Reviews

Jared Staley

Gotta be the worst Burger King in the state. Manager is rude and none of the employees care.

Takumi Fujiwara

breakfast crew is great. i’ve never had issues in the morning. afternoon/evening crew is completely different. they’re rude and have a HIGH rate of getting my orders wrong. and when i bring back the wrong orders, there’s very little assistance unless i go online about it

Atmosphere: 1

Food: 4

Service: 2

don rabbitt

Got wrong food after told to go in next door abandon parking lot

Atmosphere: 1

Food: 1

Service: 2

B P

Never open when it's supposed to be. Never enough workers, etc. Order on app and fight with customer service over a refund for them to deny it. Done with this BK.

Atmosphere: 1

Food: 3

Service: 1

Matt Hofmann

I waited 20 minutes in the drive thru at breakfast with only one person in front of me, and I left with stuff I didn't even order. That's on me for that, and I know we're all struggling right now, but it's a sausage croissandwich. It's not difficult. The BK down on 56th is better. Go there.

Atmosphere: 2

Food: 2

Service: 2

Cera Jane Longnecker

Terrible customer service, asked for no onions on my whopper and they decided to put nothing on it instead. Only ones in the drive thru and had us waiting in the parking lot for 10 Mins for our order. All the employees were running around like they didn't know what they were doing.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Fries

Dan Ellis

This place is terrible I've lived across the street for almost 3 years, order once maybe twice per year and every time I'm reminded why: They will literally screw up every single item on your order

Atmosphere: 1

Food: 1

Service: 1

Richard Porter

Had to wait 45 minutes in the drive-thru, but that's to be expected when nobody really wants to work. Only 2 employees but they were working

Atmosphere: 5

Food: 5

Service: 2

Rango Durango

I thought fast food was supposed to be

Service: 1

Recommended dishes: Whopper

Brenda Crouch

I just wanted to leave a note for Simon I really believe he's going to turn that store around. There was a time I wouldn't come into that store but now I'll gladly go

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Whopper, Frozen Coke lrg, Chicken Nuggets, Original Chicken Sandwich

Holly Hamilton

I went in to Burger King last Thursday morning and I was treated like royalty by Ingrid and Simon. I appreciated their eye contact, friendliness, and attentiveness. They certainly made me feel like a true guest. Customer service is everything. Without it you have nothing! Your crew is doing great! Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dr Pepper, French Toast Sticks, Spicy BK Royal Crispy Chicken, Whopper, Big Fish, Double Cheeseburger, Whopper Jr, Onion Rings

Sanford Ragland

Ingrid,Stephanie,Simon,and Jonathan are amazing workers!

LAWRENCE EVANS

This place is hardly ever open I am a bus driver and I try to stop quickly and grab a bite to eat multiple times a week and the door is always locked.

Mahmoud Youssef

For any one who had a bad experience with this location in the past year im glad to say management had changed thank you so much simon for changing my point of view of this location i no longer have to go to the far location .. past management were terrible i had many issues with them !! very very respectful manager thank Simon i had to give u a good review and delete the bad review ull see me weekly from now on

Atmosphere: 5

Mike Hartzell

Went through the drive through, pop machine not working, no juice, only had coffee asked if they had food they said yes but they didn't serve biscuits and gravy. I left. Great place to start a restaurant.

Service: 1

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