Chick-fil-A
6231 N Keystone Ave, Indianapolis
(317) 257-7207
Recent Reviews
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Order a vanilla iced coffee, get unflavored iced coffee. I've placed 35 orders via the mobile app since December and my order has been wrong more often than it has been right.
I've submitted feedback through the app (which is an insane process that takes no less than 10 minutes) about the issue twice and I'm hoping that writing a public review might result in an improved QC process.
Additionally, ordering via app almost guarantees a longer wait time than just pulling up and ordering which is CRAZY.
This place has always had fast service. Very very few issues with the order being right.
Atmosphere: 4
Food: 5
Service: 5
4 times in a row I’ve ordered food via mobile order and each time multiple items are missing.
Atmosphere: 1
Food: 1
Service: 1
Hands down the best chicken sandwiches in the whole wide world
Atmosphere: 5
Food: 5
Service: 5
This morning while in drive through the wait was way longer than anticipated. This restaurant is always tip top with delivery the drive reps was just un organized this morning a little dissatisfied but still love you guys
Atmosphere: 4
Food: 5
Service: 2
Chicken nuggets were good n hot n fries are always good n fresh!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Chick-N-Strips
Nice and welcoming staff. Great food as always.
Food: 5
Service: 5
Friendly efficient staff
Atmosphere: 5
Food: 5
Service: 5
slowest cfa in the country
Atmosphere: 5
Food: 5
Service: 1
They are fast and friendly!
Restaurantji Recommends
Drive thru is super efficient for the fresh food and popularity. Fantastic option for fast food. The app has genuinely great rewards and the mobile thru pickup option is convenient and is quicker than waiting in the line.
Food: 5
Service: 5
I've been going to this Chick Fil A for years and it's just consistently been a struggle. They never put ice in the sweet tea? Not sure what that's about. And order is always missing something. When it's super busy, I totally get mistakes happen. But even getting breakfast at 7 am with no line, my orders are always missing an item, no ice in my drink, and they don't put the sauces in the bag even when it's listed on the order. Just seems like bad management. I also dined in a couple weeks back. The restaurant had a musty, sewer smell. Didn't feel clean.
Atmosphere: 3
Food: 4
Service: 1
The staff are so nice on all the shifts. The food is well made and fresh. Never a long wait.
Atmosphere: 5
Food: 5
Service: 5
This CFA always had super nice people serving you. But I found it concerning that an employee was taking orders outside in 40 degree weather.
CFA, do better.
Atmosphere: 3
Food: 5
Service: 5
Food and service were great. This location does NOT have a playground. The chic fil a website says it should when searching with the playground filter.
Atmosphere: 5
Food: 5
Service: 5
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