Chick-fil-A
5240 E Southport Rd, Indianapolis
(317) 780-7477
Recent Reviews
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I like chicken and the fries are really good when freshly made and warm
Atmosphere: 4
Food: 5
Service: 5
I ordered first time on this location. It was only car at Mobile order line . Takes 10-12 minutes. Then chicken sandwich was over cooked . “Kale “ can add photo here . Everyone can see
Food: 1
Service: 1
How is your drive thru line faster than the mobile thru line?! It makes zero sense
They are awesome but is always super busy. I swear they could open a second one right next to this one and they would both be packed.
Atmosphere: 5
Food: 5
Service: 5
Typical of Chick-fil-A. They always have fantastic service and a clean, welcoming environment. Food is delicious!!
Atmosphere: 5
Food: 5
Service: 5
Always good, always fresh, and their logistics are top notch. I recommend signing up for their rewards program. They offer free rewards pretty often and ive gotten free sandwiches etc. The mobile order feature is great and easy to use.
Atmosphere: 3
Food: 5
Service: 5
This place is almost always busy, but they keep on top of it.
Atmosphere: 4
Food: 5
Service: 5
Chick fil a is consistently good with their service, efficiency and quality. How do they do it!?
Atmosphere: 5
Food: 5
Service: 5
Twice in a row items have been missing. No straws or any sauces either.
Usually the worse thing is the inconsistent chicken size, but today they gave me the wrong sauce. I was so disappointed when I went to eat my biscuit and didn't have honey. No matter how long the line is they are great about getting people through quickly and I don't think I have ever had bad customer service here which is extremely hard to find.
Restaurantji Recommends
Great chicken on the run! Great service!
Atmosphere: 5
Food: 5
Service: 5
I wonder if this location is under different management. Everything is soooo slow now. I recommend not ordering directly from the table if you dine in. While it says they will bring your order out to you, they do not. Girl at the register confirmed they don’t bring orders out to you if you order from the table. So our shakes sat there at the counter melting. None of the workers are pleasant anymore. Disappointed.
Atmosphere: 3
Food: 4
Service: 2
Unfortunately I am just not a fan of the Drive-Thru process and wait. Yes it is always which is a good thing for the company but it's just deters me and my family from wanting to get in the line.
Food: 4
Love it! Great food, people and customer service!!
Atmosphere: 5
Food: 5
Service: 5
Awesome service
Food: 5
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