The Worst chick fil a I ever seen customer service is very bad and rude they will not refund me my money for some food I didn’t
Atmosphere: 1
Food: 1
Service: 1
Reyanna Star
Asked for extra pickles and didn’t receive it on my sandwich because it was not on the ticket at all which means she wasn’t even listening to me. I wanted to make my order a meal with an extra fry and that was not on there either…very dissatisfied with my order. Chicfila seems to be going downhill. Also didn’t receive a fork for my Mac and cheese so ig I’m suppose to drink it or eat like a cave man .
Hossein Karimy
Regular as
Atmosphere: 2
Food: 3
Service: 3
debra boutwell
Always a good chicken sandwich. Fries are acceptable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
Deja P.
Recently ate here and developed food poisoning. I called this franchise to inform them something is wrong with the grilled nuggets or the macaroni. The manger who answered showed he truly did not care about this information. Responded he could not do anything at this point and how do I know it's from them. Please keep in mind this was my only meal of the day thus far so it could only be from them. Needless to say this chick fil a has forgotten the motto of pleasure to serve.
Desire Kamai-Santos
I was just turned away with an employee standing I front of the wide open double doors. Saying,"We're closed". Confused on the hrs of operation.
Atmosphere: 1
Food: 1
Service: 1
Hector Esquivel N / Veracruz
Good staff service, but very
Atmosphere: 5
Food: 5
Service: 4
Richard P.
It's well established that I'm a fan of Chick-fil-A. In fact, I'm sitting here kind of stunned that I hadn't previously reviewed this location. This location is a sister location to the Keystone Chick-fil-A (same owner). Thus, it's probably not surprising that I get very similar vibes at both restaurants, though there's no denying there's a difference in clientele between the two. This spot is obviously located in a more business-oriented district. It stays pretty busy most of the time. I will admit I usually go to the drive-thru here rather than dining in, though on occasion I will find myself inside. The basics? Accessibility is nearly always pretty solid with Chick-fil-A. There are accessible parking spots, appropriate curb cuts, and a fairly well laid out dining room. Restrooms are ADA compliant. Employees here are almost always helpful and will work with accommodation if needed. With their last redesign, accessibility in terms of parking improved and I consider it better here than at Keystone. The drive-thru is a two-lane drive-thru that diverges into one lane once you've ordered. The drive-thru folks are always friendly and they work pretty friendly. Generally, my orders are accurate (interestingly, just yesterday my order was actually incorrect). As is true of all Chick-fil-A locations, they are closed Sundays. My favorites here? I order chicken strips a lot. I order a grilled chicken combo when I want to pretend I'm being healthy. I love their iced tea. The frozen coffee is da' bomb. I'm a fan of waffle fries, though at times they do disagree with my stomach. The only thing I truly don't like here among the things I've had would be the chocolate chip cookies - I just plain don't like them. I'm not super thrilled with the ice cream, but the cookies are actually a dislike. They do give refills and are nearly always cheerful about fixing mistakes. And yes, while it's not a requirement they are encouraged to acknowledge a "thank you" with "my pleasure." I have to be honest - I adore that and sometimes will say "thank you" just to hear it (I'm pretty low maintenance). Overall, I really love both locations run by this owner and, in fact, this owner is just what I call "good people." It's nice to be remembered. I've been down since cancer surgery and I've had some of his employees greet me on social media and on those occasions I get to the drive-thru. As an extra note, they typically utilize DoorDash for delivery. If I were to come up with a list of preferred fast food spots, there's no question Chick-fil-A would be on it with a nice combo of good food, fair prices, and terrific employees.
Abby S
I got a spicy chicken sandwich, it was ok. I wish they would have a sause with it.
They were patient and had my food out in less than 10 minutes while they had a long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Jamie V.
Don't make someone pay first and then tell them you don't have BBQ sauce. It's not a chick-fil-a sandwich without your BBQ sauce. Just shut the store down for the night if you run out. It ended up being okay. My Dog likes it without your sauce.
Holly Hudson
Can't go wrong with Chick-fil-a.
Atmosphere: 5
Food: 5
Service: 5
Megan Pope
Inside of the mall. Quick and friendly service, food was normal quality and good.
The Worst chick fil a I ever seen customer service is very bad and rude they will not refund me my money for some food I didn’t
Atmosphere: 1
Food: 1
Service: 1
Asked for extra pickles and didn’t receive it on my sandwich because it was not on the ticket at all which means she wasn’t even listening to me. I wanted to make my order a meal with an extra fry and that was not on there either…very dissatisfied with my order. Chicfila seems to be going downhill. Also didn’t receive a fork for my Mac and cheese so ig I’m suppose to drink it or eat like a cave man .
Regular as
Atmosphere: 2
Food: 3
Service: 3
Always a good chicken sandwich. Fries are acceptable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Sandwich
Recently ate here and developed food poisoning. I called this franchise to inform them something is wrong with the grilled nuggets or the macaroni. The manger who answered showed he truly did not care about this information. Responded he could not do anything at this point and how do I know it's from them. Please keep in mind this was my only meal of the day thus far so it could only be from them. Needless to say this chick fil a has forgotten the motto of pleasure to serve.
I was just turned away with an employee standing I front of the wide open double doors. Saying,"We're closed". Confused on the hrs of operation.
Atmosphere: 1
Food: 1
Service: 1
Good staff service, but very
Atmosphere: 5
Food: 5
Service: 4
It's well established that I'm a fan of Chick-fil-A. In fact, I'm sitting here kind of stunned that I hadn't previously reviewed this location. This location is a sister location to the Keystone Chick-fil-A (same owner). Thus, it's probably not surprising that I get very similar vibes at both restaurants, though there's no denying there's a difference in clientele between the two. This spot is obviously located in a more business-oriented district. It stays pretty busy most of the time. I will admit I usually go to the drive-thru here rather than dining in, though on occasion I will find myself inside. The basics? Accessibility is nearly always pretty solid with Chick-fil-A. There are accessible parking spots, appropriate curb cuts, and a fairly well laid out dining room. Restrooms are ADA compliant. Employees here are almost always helpful and will work with accommodation if needed. With their last redesign, accessibility in terms of parking improved and I consider it better here than at Keystone. The drive-thru is a two-lane drive-thru that diverges into one lane once you've ordered. The drive-thru folks are always friendly and they work pretty friendly. Generally, my orders are accurate (interestingly, just yesterday my order was actually incorrect). As is true of all Chick-fil-A locations, they are closed Sundays. My favorites here? I order chicken strips a lot. I order a grilled chicken combo when I want to pretend I'm being healthy. I love their iced tea. The frozen coffee is da' bomb. I'm a fan of waffle fries, though at times they do disagree with my stomach. The only thing I truly don't like here among the things I've had would be the chocolate chip cookies - I just plain don't like them. I'm not super thrilled with the ice cream, but the cookies are actually a dislike. They do give refills and are nearly always cheerful about fixing mistakes. And yes, while it's not a requirement they are encouraged to acknowledge a "thank you" with "my pleasure." I have to be honest - I adore that and sometimes will say "thank you" just to hear it (I'm pretty low maintenance). Overall, I really love both locations run by this owner and, in fact, this owner is just what I call "good people." It's nice to be remembered. I've been down since cancer surgery and I've had some of his employees greet me on social media and on those occasions I get to the drive-thru. As an extra note, they typically utilize DoorDash for delivery. If I were to come up with a list of preferred fast food spots, there's no question Chick-fil-A would be on it with a nice combo of good food, fair prices, and terrific employees.
I got a spicy chicken sandwich, it was ok. I wish they would have a sause with it.
Atmosphere: 4
Food: 4
Service: 4
Worth every pennyyyyy!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich
Restaurantji Recommends
They were patient and had my food out in less than 10 minutes while they had a long
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Don't make someone pay first and then tell them you don't have BBQ sauce. It's not a chick-fil-a sandwich without your BBQ sauce. Just shut the store down for the night if you run out. It ended up being okay. My Dog likes it without your sauce.
Can't go wrong with Chick-fil-a.
Atmosphere: 5
Food: 5
Service: 5
Inside of the mall. Quick and friendly service, food was normal quality and good.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cobb Salad
Food is always great
Atmosphere: 4
Food: 4
Service: 4