I’m rating this particular Chipotle location because of the service I received from one of the employees.
I have a severe allergy to avocados. Before placing my order, I let the employee standing before me know about my allergy. This particular employee looked a bit dazed and confused. That employee glanced at the food line and looked back at me but didn’t say or do anything to prepare for my order. Maya saw and heard the conversation and immediately stepped up saying that she would take my order.
Maya took off her gloves, washed her hands, cleaned the counter surface in front of the employees, washed her hands again, put gloves, on lay down 2 sheets of foil (side-by-side to prevent my tortilla from touching any surface) and then was ready to make my burrito. That alone gets two thumbs up and five stars. 👍👍⭐️⭐️⭐️⭐️⭐️.
As a customer who unfortunately has a food allergy, I felt safe and protected. I felt seen and understood. I really hope this location acknowledges Maya, and I hope that she receives a statement from Chipotle corporate on her professionalism, taking command of a situation, food handling, and care for customers.
Thank you, Maya.
Date of service was December 26th or 27th, 2025.
Atmosphere: 4
Food: 5
Service: 5
Natalie Maldonado
this chipotle never fails to disappoint me. First of all the lady making my bowl puts the smallest amount of rice then proceeds to give me the driest left over steak then I ask for lettuce and she puts like a pinch of lettuce in my bowl then she made my boyfriends burrito and she couldn’t wrap it so another employee came to help and he was just playing around with it trying to teach her how to wrap but the way he just kept taking long and rewrapping it for her to learn just made me and my boyfriend lose our appetite I just overall don’t like this location the food and service quality is just horrible.
Atmosphere: 1
Food: 1
Service: 1
Hillary Pleake
There's no point in ordering pickup because they're going to do the 10 people in line before they ever consider making your food, second time this has happened here Also double the protein is more like single serve portion
Atmosphere: 1
Food: 1
Service: 1
Nikita Chestnut
Dirty atmosphere the staff the presentation of the food wasn’t good and the counter tops were messy not impressed
Atmosphere: 1
Food: 2
Service: 2
Tim Hebenstreit
Too much bad to explain. I honestly Can't think of anything positive to say. bad food and a dirty atmosphere
Atmosphere: 1
Food: 1
Service: 1
Ebony
purchased a Carne Asada bowl today. Everything was a 10/10 from the customer service, food and cleanliness of the store.
Atmosphere: 5
Food: 5
Service: 5
Kayla Collins
They charged me extra for sour cream and vinaigrette then didnt give it to me. i went back asking for it and the woman tried to argue me down that they cant give it to me and would not guve me a refund. I paid $18 for a bowl .
Atmosphere: 1
Food: 1
Service: 1
Keanna Burris
Elaina is the main reason I am writing this review. Every time I go into this location she is amazing! Always kind and patient with me! I moved and have not been to this location in a year but I was in the area and stopped by. Elaina was present and did not fail to be the amazing soul I remember her as. Thank you!
Couples dinner. Nice atmosphere. It was easy to hear eachother speak.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build-Your-Own Chipotle
Tanette Love
The food is always old and they run out of food
Atmosphere: 1
Food: 1
Service: 1
Cherish S.
Decided to order a burrito for pickup and I’m highly disappointed. It’s mainly rice, maybe 5 pieces of chicken; that’s ridiculous! Chipotle isn’t worth it.
Charles Carson
They're always out of half their ingredients, or...their computers are down. Very poorly run.
Good food, nice staff
Atmosphere: 5
Food: 5
Service: 5
Only online orders
I’m rating this particular Chipotle location because of the service I received from one of the employees.
I have a severe allergy to avocados. Before placing my order, I let the employee standing before me know about my allergy. This particular employee looked a bit dazed and confused. That employee glanced at the food line and looked back at me but didn’t say or do anything to prepare for my order. Maya saw and heard the conversation and immediately stepped up saying that she would take my order.
Maya took off her gloves, washed her hands, cleaned the counter surface in front of the employees, washed her hands again, put gloves, on lay down 2 sheets of foil (side-by-side to prevent my tortilla from touching any surface) and then was ready to make my burrito. That alone gets two thumbs up and five stars. 👍👍⭐️⭐️⭐️⭐️⭐️.
As a customer who unfortunately has a food allergy, I felt safe and protected. I felt seen and understood. I really hope this location acknowledges Maya, and I hope that she receives a statement from Chipotle corporate on her professionalism, taking command of a situation, food handling, and care for customers.
Thank you, Maya.
Date of service was December 26th or 27th, 2025.
Atmosphere: 4
Food: 5
Service: 5
this chipotle never fails to disappoint me. First of all the lady making my bowl puts the smallest amount of rice then proceeds to give me the driest left over steak then I ask for lettuce and she puts like a pinch of lettuce in my bowl then she made my boyfriends burrito and she couldn’t wrap it so another employee came to help and he was just playing around with it trying to teach her how to wrap but the way he just kept taking long and rewrapping it for her to learn just made me and my boyfriend lose our appetite I just overall don’t like this location the food and service quality is just horrible.
Atmosphere: 1
Food: 1
Service: 1
There's no point in ordering pickup because they're going to do the 10 people in line before they ever consider making your food, second time this has happened here
Also double the protein is more like single serve portion
Atmosphere: 1
Food: 1
Service: 1
Dirty atmosphere the staff the presentation of the food wasn’t good and the counter tops were messy not impressed
Atmosphere: 1
Food: 2
Service: 2
Too much bad to explain. I honestly Can't think of anything positive to say. bad food and a dirty atmosphere
Atmosphere: 1
Food: 1
Service: 1
purchased a Carne Asada bowl today. Everything was a 10/10 from the customer service, food and cleanliness of the store.
Atmosphere: 5
Food: 5
Service: 5
They charged me extra for sour cream and vinaigrette then didnt give it to me. i went back asking for it and the woman tried to argue me down that they cant give it to me and would not guve me a refund. I paid $18 for a bowl .
Atmosphere: 1
Food: 1
Service: 1
Elaina is the main reason I am writing this review. Every time I go into this location she is amazing! Always kind and patient with me! I moved and have not been to this location in a year but I was in the area and stopped by. Elaina was present and did not fail to be the amazing soul I remember her as. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was very cold in the dining area.
Atmosphere: 1
Food: 5
Service: 4
Couples dinner. Nice atmosphere. It was easy to hear eachother speak.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build-Your-Own Chipotle
The food is always old and they run out of food
Atmosphere: 1
Food: 1
Service: 1
Decided to order a burrito for pickup and I’m highly disappointed. It’s mainly rice, maybe 5 pieces of chicken; that’s ridiculous! Chipotle isn’t worth it.
They're always out of half their ingredients, or...their computers are down. Very poorly run.
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