PLEASE bring back lobster salad sub & I'll definitely return! Friendly customer service. LOVED that I could pick bread for DELICIOUS Lobster Salad Sub! Try heated in toaster oven
Atmosphere: 5
Food: 5
Service: 5
T Weaver
Really good sub... the cheesey fries were pretty tasty too. Washed it all down with some Sprecklers Root Beer 🍺
They are friendly to everyone. I love the food. The store is extremely clean as well.
Atmosphere: 5
Food: 5
Service: 5
Kwame Stephenson
My wife and I drove from Georgia (Wisconsin Born and raised) for a wedding in Indy, and had to make a stop at the one and only cousins And they did not disappoint. Absolutely amazing service, good energy, and when the order came to our table! Everything was fresh hot This was not nostalgia. This was a quality sub. That was everything We was hoping for. Definitely going to take two to go! And maybe stop on Sunday on our way back home
Atmosphere: 5
Food: 5
Service: 5
Amanda Stetzel
I rarely leave reviews this bad but I spent $39 for two small subs, two tiny fries, and two tiny drinks. The drinks and fries were literally smaller than kids sizes at most restaurants. Not exaggerating. And when we got to the soda machine, most of the drinks weren't even available. Food was below average. Literally $40 for this.
Atmosphere: 3
Food: 1
Service: 3
Sarah Bush
Totally worth it. More meat than Jimmy John's, better bread than Subway, faster than Jersey Mike's, easier than Which Wich. We ordered 4 party boxes to cater an office party and it was delivered right on time, with a great assortment of sandwiches and everyone loved it.
Atmosphere: 5
Food: 5
Service: 5
Peter Seites
Subs are good, made to order. Cheese curds and mac and cheese are good. They have Sprecher sodas.
Atmosphere: 4
Food: 5
Service: 4
Angela Johnson
I recently came into Cousins after hearing good things about it but things kinda went left. Not sure what them employees names were but to start it off I came was barely greeted by a lightskin employee with a low bun with blonde in it. She seemed very uninterested, standoffish, almost as if she caught an attitude while taking my order which kinda surprised me because I had heard good things about the customer service. After waiting for my food a lady brought my food out and I was trying to ask her about stuff on the menu but it’s like she didn’t even speak a lick of English it was like I was talking to a wall. Why hire people who can’t even communicate with customers. The food was okay definitely not worth for the price. Employees seemed annoyed with their job especially the one with bun even watched her interact with people in the drive thru on her phone, annoyed , had almost an attitude. Not sure if I’ll be back
Atmosphere: 2
Food: 2
Service: 1
David WOods
Poor service from lady with tattoos who stated she was the GM Manager, I asked for a root beer float, she filled it mostly with root beer and barely any ice cream, the young lady giving my order stated she would remake it, as she was doing it the GM stopped her and asked me what the issue was and I said I’ve gotten this drink before here and it’s had more ice cream it’s just root beer, the GM stated they only put 2 ounces of ice cream in there floats perhaps I would like a shake, I asked her was she the manager or something I have not had this experience of staff here telling me the ounces, she said she was and could add a little bit more ice cream to the top but otherwise she would need to charge me for extra ice cream, I said to just add some then and told her I didn’t think restaurant could take drinks back and forth through the drive thru, she was annoyed, needless to say I won’t be back
I was never a fan of cheese curds before eating here. The food was made fresh to order, the inside of the restaurant was clean and the staff provided excellent customer service. I look forward to going back.
Atmosphere: 5
Food: 5
Service: 5
leq
5 of us went to Cousins for an early lunch at about 11:15, on a weekend, and we were the only customers in there. We all walked in together, and it was obvious we were all together.
3 of us ordered hot subs, the other 2 cold subs. The two that ordered cold subs and fries were finishing up their meals as the other 3 of us were just being served ours. What's even more perplexing is that my Double cheesesteak was barely warm, let alone hot. and the cheese was not even warmed, let alone melted.
The steak had to be completely unseasoned, and by far the most bland thing I've ever had at any sub shop. Fries were also lacking any flavor at all.
Cousins gets a 2nd star solely because of the cheese curds, which are 'S' tier.
Janet Ornig
Great Italian sub sandwich. Great bread and ingredients. New, clean restaurant and good service.
Such a great experience. Always fresh, and super clean. Their customer service has been top notch when we come. Cousins has taken the place of our last sub shop. Johnny was super helpful and nice. Way to go Cousins. Johnny helped add that extra touch. Thanks again see you soon.
Wheelchair accessibility: The door is easy to open and can get into very easily. Also plenty of tables to be able to sit at.
PLEASE bring back lobster salad sub & I'll definitely return! Friendly customer service. LOVED that I could pick bread for DELICIOUS Lobster Salad Sub! Try heated in toaster oven
Atmosphere: 5
Food: 5
Service: 5
Really good sub... the cheesey fries were pretty tasty too. Washed it all down with some Sprecklers Root Beer 🍺
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Cheddar Cheese Steak, Cheese Fries, Steak Cheese Steak
Great job!
Atmosphere: 5
Food: 5
Service: 5
They are friendly to everyone. I love the food. The store is extremely clean as well.
Atmosphere: 5
Food: 5
Service: 5
My wife and I drove from Georgia (Wisconsin Born and raised) for a wedding in Indy, and had to make a stop at the one and only cousins And they did not disappoint. Absolutely amazing service, good energy, and when the order came to our table! Everything was fresh hot This was not nostalgia. This was a quality sub. That was everything We was hoping for. Definitely going to take two to go! And maybe stop on Sunday on our way back home
Atmosphere: 5
Food: 5
Service: 5
I rarely leave reviews this bad but I spent $39 for two small subs, two tiny fries, and two tiny drinks. The drinks and fries were literally smaller than kids sizes at most restaurants. Not exaggerating. And when we got to the soda machine, most of the drinks weren't even available. Food was below average. Literally $40 for this.
Atmosphere: 3
Food: 1
Service: 3
Totally worth it. More meat than Jimmy John's, better bread than Subway, faster than Jersey Mike's, easier than Which Wich. We ordered 4 party boxes to cater an office party and it was delivered right on time, with a great assortment of sandwiches and everyone loved it.
Atmosphere: 5
Food: 5
Service: 5
Subs are good, made to order. Cheese curds and mac and cheese are good. They have Sprecher sodas.
Atmosphere: 4
Food: 5
Service: 4
I recently came into Cousins after hearing good things about it but things kinda went left. Not sure what them employees names were but to start it off I came was barely greeted by a lightskin employee with a low bun with blonde in it. She seemed very uninterested, standoffish, almost as if she caught an attitude while taking my order which kinda surprised me because I had heard good things about the customer service. After waiting for my food a lady brought my food out and I was trying to ask her about stuff on the menu but it’s like she didn’t even speak a lick of English it was like I was talking to a wall. Why hire people who can’t even communicate with customers. The food was okay definitely not worth for the price. Employees seemed annoyed with their job especially the one with bun even watched her interact with people in the drive thru on her phone, annoyed , had almost an attitude. Not sure if I’ll be back
Atmosphere: 2
Food: 2
Service: 1
Poor service from lady with tattoos who stated she was the GM Manager, I asked for a root beer float, she filled it mostly with root beer and barely any ice cream, the young lady giving my order stated she would remake it, as she was doing it the GM stopped her and asked me what the issue was and I said I’ve gotten this drink before here and it’s had more ice cream it’s just root beer, the GM stated they only put 2 ounces of ice cream in there floats perhaps I would like a shake, I asked her was she the manager or something I have not had this experience of staff here telling me the ounces, she said she was and could add a little bit more ice cream to the top but otherwise she would need to charge me for extra ice cream, I said to just add some then and told her I didn’t think restaurant could take drinks back and forth through the drive thru, she was annoyed, needless to say I won’t be back
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I was never a fan of cheese curds before eating here. The food was made fresh to order, the inside of the restaurant was clean and the staff provided excellent customer service. I look forward to going back.
Atmosphere: 5
Food: 5
Service: 5
5 of us went to Cousins for an early lunch at about 11:15, on a weekend, and we were the only customers in there. We all walked in together, and it was obvious we were all together.
3 of us ordered hot subs, the other 2 cold subs. The two that ordered cold subs and fries were finishing up their meals as the other 3 of us were just being served ours. What's even more perplexing is that my Double cheesesteak was barely warm, let alone hot. and the cheese was not even warmed, let alone melted.
The steak had to be completely unseasoned, and by far the most bland thing I've ever had at any sub shop. Fries were also lacking any flavor at all.
Cousins gets a 2nd star solely because of the cheese curds, which are 'S' tier.
Great Italian sub sandwich. Great bread and ingredients.
New, clean restaurant and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Special
Great customer service
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Bacon Cheddar Cheese Steak
Such a great experience. Always fresh, and super clean. Their customer service has been top notch when we come. Cousins has taken the place of our last sub shop. Johnny was super helpful and nice. Way to go Cousins. Johnny helped add that extra touch. Thanks again see you soon.
Wheelchair accessibility: The door is easy to open and can get into very easily. Also plenty of tables to be able to sit at.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheese Steak, Regular Wisconsin Cheese Curds
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