Cracker Barrel Old Country Store

Average meal, nothing to rave about. Bit disappointed they had no blue cheese dressing, no thousand island dressing either, stuck with runny ranch honey mustard or oil-vinegar. Salad was pretty good, fresh but I miss when they used to make their own sour dough croutons. Meatloaf one dimension dominated by filler instead of meat. Carrots watery, (obviously sat in water for a while and lacked any flavor), green beans could of used some fat back or bacon and more seasoning. Server treated us well and attentive to our drinks. They are pushing take out add ons and almost as bad as credit card pitch on a plane. Once a year is enough.

Atmosphere: 3

Food: 3

Service: 4

Everything was great except for the Host. We had a party of 5 which consisted of two senior citizens and one pregnant woman and one person of our party wasn't there yet. The Host refused to seat us until all of our party was there. There were plenty of empty tables so that wasn't the issue, needless to say we were not very happy.

Atmosphere: 3

Food: 5

Service: 5

Top tier customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Steak

Now, I'll start by saying that normally the service at this location is fantastic, but today I came in around 2:30pm and we had the worst experience ever.

When we walked in we were put on a waitlist for about 5 minutes, which is fine, the restaurant wasn't very busy, but I understand.

Once we were sat at a table, we waited 10 minutes for a server, when one didn't come, I asked a server from a close section to see if she could figure out who was supposed to be helping us. We waited another 5-10 minutes before our server came. She took our drink and food order at the same time, and our drinks took another 5 minutes to receive.

The food came out quickly, and was hot, and the order was correct except that both of our Grandpa's Country Fried breakfasts were missing the gravy. We notified the server that we were missing the gravy, silverware, and that our drinks were out.

We waited 10 minutes before waiving over the presumed manager on duty, telling him we were missing silverware and gravy. Another server brought us drink refills. Eventually we were brought only spoons for our meal, and were told that they had no forks. Our food was cold by the point we could finally eat it. The manager never returned.

Other tables around us were also visibly in need of items and nobody visited them either. Tables that were dirty when we arrived stayed dirty the whole time we were there.

Overall, today's visit was extremely disappointing. What is typically a 30-45 minute breakfast was almost 2 hours.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Southern Fried Chicken

Ordered curbside and took them over an hour and a half to get my food. Highly recommend against this location

Atmosphere: 1

Food: 3

Service: 1

The place is mystical and beautiful, like the best French bread of my life

Atmosphere: 5

Food: 5

Service: 5

Great customer service, excellent tasting food and the price is reasonable. I love the cozy atmosphere and the fire place enhances the dining experience.

Atmosphere: 5

Food: 5

Service: 5

Great food great service our server Kathleen is the best.

Atmosphere: 3

Food: 5

Service: 5

We were in Indy for a celebration of our 4 year old grandaughter. She had just completed all of her Chemo treatment at Riley's hospital and RANG THAT BELL. Our grandaughter wanted Cracker Barrel as she loves to go there. I called as we were leaving the hospital and asked if they could accommodate a party of 16. I explained the reason why we were having a celebration. The person on the phone said that they could accommodate our party. The servers name was Lakesha. When arrived, they wanted some of us at a table in the corner. Another table across from that table, the area where you walk pass the fireplace and another at a booth along the wall. None of those tables were togather. We had a celebration cake, that was a challenge with us not being togather. This was at 2:30pm ( not the busy time of day.)The restaurant wasn't even 1/2 full. there could have been plenty of room for all of us to be togather. The server was determined that there was no where to put us together, something about server areas. 🙄 If I had a large party coming in and the place wasn't even 1/2 full. I think I would have done whatever was needed to accommodate that party. Needless to say it put the parents that had just completed a very stressful time with their daughters health, seated away from the rest of the family, very disappointing! Looking back, I wish we would gave just left that place and gave another Cracker Barrel a chance to put us togather. Note; we are always pleased with Cracker Barrel, the food was good as always. This was just disappointing for our family. We all live over 3 hours from Indy so going to one of our homes was not an option.

Atmosphere: 2

Food: 5

Service: 1

Everything was amazing and I believe my servers name was Darla she was very pleasant and nice.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Sampler

Great food, excellent service!! Love the new interior design!

Atmosphere: 5

Food: 5

Service: 5

Waitress was very attentive. Food delivered hot and ready to eat.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Momma's Breakfast Platter

Ribs to dry couldn’t eat it

Atmosphere: 5

Food: 1

Service: 2

Server was very nice kind to my kids I enjoyed my visit thank you .

Kid-friendliness: I like going to restaurants that are kid friendly color menu. Great food for kids . Fruits , Apple sauce, chocolate milk and white mild fruits is a plus thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Momma's Breakfast Platter, Cheeseburger with Fries and Cole Slaw, Peach Cobbler, Fried Chicken Dinner, Country Fried Steak, House Salad, Chicken Fried Chicken, Southern Fried Chicken

Excellent

Parking: Great

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Steak