Very bad service apart from the fact that they take a long time in a simple Order they are not aware of the customers and are distracted by anything
Smokin' Barrel Barbeque
Staff went above and beyond to deliver food to us. Great communication, quick delivery, and amazing service!!! Everything tasted great! Thanks Jess and staff for going above and beyond!
Amber Harrison
Always hot
Princess Lashae
Don’t order delivery they don’t have drivers.
Amanda Fay
We've ordered here recently, after finding some good deals. We've kept right on ordering since because of the customer service and the food! Consistently great quality and really fast delivery. Even on nights when they were understaffed, the food was great. Really great attention to details and the menu is expansive. Everything we have gotten so far, we have not regretted. The stuffed cheesy breads are AMAZING. Never take them away! 💙
Zach Terry
The staff is super nice. For the amount of money they charge for a pizza, you'd think they could afford to hire enough staff. There are only about three people working, four if you count the delivery driver. Two are making pizzas, while another is checking and taking orders. It's just not enough to handle the demand.
Travis Jefferson
Ordered some pizzas Wednesday and got a good deal on them. The only issue was my New York style pizza was not that style. It was a small pizza with small slices. It was not what I had the first time I had orderd that pizza.
stacie donahue
I will never order here again!!! Took 2 hours to get my food. Then the driver didn't have any change. I understand not being able to carry large amounts on cash but should at least have 10 or so in change.
Melissa Pruitt
I always have the best customer service at this location. The staff is always friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Ross N
Be aware of ordering times. Placed order at 6pm, email and time were advising 15 minutes. At 15 minutes I headed for the store, checked tracker on the way to only learn the food was still in prep stage and not into the oven. I waited for the alert that the food was ready, which was 30 minutes after ordering. I approach the window only to be told its not all ready, and need another 6-8 minutes. No apologies, or sympathy for the situation I'm now in. I have to wait. By the time I get home it was 50 minutes from order to retrieval. Knowing it would have been that long I may have picked another pizza company. Reached out to customer service, have yet to hear back. Very poor experience.
Spoke ill of a homeless man outside urging a customer not to order him food. He may throw it away, but it's not for you to decide what people do in the name of kindness. Please think about the way you treat others. Parking lot is ungodly small with very little parking. Employee cut the pizza so that one side had huge slices and the other had very tiny slices.
Atmosphere: 2
Food: 5
Service: 3
Chris Mikkelson
Ordered carryout on the app with the drive through, went there to pick up, guy told me it just coming out of the oven, then for some idiotic reason, no cars behind me at the time, tells me to pull around to the front instead of just giving my order to me right there since it was ready. Then I sit out front for 20 minutes and no one ever did bring it out so I just left. Awful, horrible "customer service", I won't be coming back, former longtime customer.
Service: 1
Victoria Martin
My order has been wrong every time I place it at E. 21st I'll try a different location from now on...
Every time I order from this place, Absolutely burn and dry as hell pizza, no sauce what so ever and all extras you add don’t even get added on!! I’d make the extra drive for another location, this one I tend to avoid.
Very bad service apart from the fact that they take a long time in a simple Order they are not aware of the customers and are distracted by anything
Staff went above and beyond to deliver food to us. Great communication, quick delivery, and amazing service!!! Everything tasted great! Thanks Jess and staff for going above and beyond!
Always hot
Don’t order delivery they don’t have drivers.
We've ordered here recently, after finding some good deals. We've kept right on ordering since because of the customer service and the food! Consistently great quality and really fast delivery. Even on nights when they were understaffed, the food was great. Really great attention to details and the menu is expansive. Everything we have gotten so far, we have not regretted. The stuffed cheesy breads are AMAZING. Never take them away! 💙
The staff is super nice. For the amount of money they charge for a pizza, you'd think they could afford to hire enough staff. There are only about three people working, four if you count the delivery driver. Two are making pizzas, while another is checking and taking orders. It's just not enough to handle the demand.
Ordered some pizzas Wednesday and got a good deal on them. The only issue was my New York style pizza was not that style. It was a small pizza with small slices. It was not what I had the first time I had orderd that pizza.
I will never order here again!!! Took 2 hours to get my food. Then the driver didn't have any change. I understand not being able to carry large amounts on cash but should at least have 10 or so in change.
I always have the best customer service at this location. The staff is always friendly and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Be aware of ordering times. Placed order at 6pm, email and time were advising 15 minutes. At 15 minutes I headed for the store, checked tracker on the way to only learn the food was still in prep stage and not into the oven. I waited for the alert that the food was ready, which was 30 minutes after ordering. I approach the window only to be told its not all ready, and need another 6-8 minutes. No apologies, or sympathy for the situation I'm now in. I have to wait. By the time I get home it was 50 minutes from order to retrieval. Knowing it would have been that long I may have picked another pizza company. Reached out to customer service, have yet to hear back. Very poor experience.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Aint wath it just to be.
Atmosphere: 3
Food: 3
Service: 3
Spoke ill of a homeless man outside urging a customer not to order him food. He may throw it away, but it's not for you to decide what people do in the name of kindness. Please think about the way you treat others. Parking lot is ungodly small with very little parking. Employee cut the pizza so that one side had huge slices and the other had very tiny slices.
Atmosphere: 2
Food: 5
Service: 3
Ordered carryout on the app with the drive through, went there to pick up, guy told me it just coming out of the oven, then for some idiotic reason, no cars behind me at the time, tells me to pull around to the front instead of just giving my order to me right there since it was ready. Then I sit out front for 20 minutes and no one ever did bring it out so I just left. Awful, horrible "customer service", I won't be coming back, former longtime customer.
Service: 1
My order has been wrong every time I place it at E. 21st I'll try a different location from now on...
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lava Cake, Wings, Pepperoni Pizza
Every time I order from this place, Absolutely burn and dry as hell pizza, no sauce what so ever and all extras you add don’t even get added on!! I’d make the extra drive for another location, this one I tend to avoid.
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