Was here getting pizza for a crowd on a Saturday night and they were slammed. Still got me my 14 pizza order in good time and were very friendly and communicative. Excellent Domino's!!
Atmosphere: 5
Food: 5
Service: 5
Brittney Hedge
If I could give zero stars I would. First and for most I called the store and spoke to a lady and gave her my info, she told me they didn’t have an order for my name or number. So I got on my husbands email and pulled up the info and loan and be hold I had the right store, gave her the order number and she said it was under a different name…. I asked which name and she literally said my husbands name and I told her I just gave her the same name and she said it wasn’t in the system she said oh and I asked for them to take off the sausage on my order and she said they’d have to refund re-ring my order. I literally told her I don’t care about “being” charged the “4 dollars” and just keep my order and take off the sausage please. Then our delivery guy Richard calls my husband 4 time and he tells him how to get to our house and he still didn’t get the right house and we had to go get our pizza from him on the next street over. Lastly I started eating my pasta bread bowl and it’s raw dough!!! Absolutely disgusting and I will never order from here again!
Atmosphere: 1
Food: 1
Service: 1
Ruth Bishop
Employees answered phone and said sorry we have a hour wait and said they couldn't take our order. Never again! Employees are trash!
Atmosphere: 1
Food: 4
Service: 1
Todd DeNeve
Our local Domino’s Pizza on Southport Rd is always clean, friendly service and fast! We have Domino’s pizza once a week and love the App with great easy to use coupons for pick up! Thank you for always being consistent!
Sarina Long
Nathan is the best manager!
Dakota Long
Nate was very nice!
Josh Petty
Been ordering from this store for a few years, and they have always done a great job. Hana especially is always friendly and helpful!
Trinity Kibby
I had a great experience checking out with Kenneth Smith he was very nice and caring about how my experience was
jodena livesay
Nathan was great! my food was made perfectly and he was very polite!
Ordered pizza at 4 for a 545 pickup and was 20 mins late sitting and waiting with kids , whats the point in ordering way ahead so food is ready....
Jacqueline Simmons
Customer service and the fod was A1! THANK YOU BECAUSE IT'S BEEN AWHILE ???.
Steve E. Taylor
I’ve never been charged for parmesean and peppers before. Wow!
david eaton
Smells like weed every time I walk in.The managers smoking out back and while fishing . Aaron smoking and the night female manager. Please fix this !!!! Check cameras ! Have called corporate waiting on a response !
R W.
Location: 4430 Mann Rd, Indianapolis, IN 46221To be sure, over the last several weeks, all service and product quality has declined. Below is last night's experience, and there have been others prior that have been as disappointing.My driver was friendly, and overly so. He took the time to bring me my receipt to be signed, leaving the order in the car, and solicited for a tip (what??) as he ran back to obtain the order. I signed the receipt.As he came with part of the order, I asked if he were to receive the copy I signed. He saw that I had elected to not add a tip and stated, "Well, if you're not going to add a tip, I don't need it."I then said, I intended to tip in cash, but was waiting to see if the salad I ordered was included, he perked up when I said "cash" and "tip," and then said, "Wait. You got a salad? Let me see the receipt." He perused the receipt, and said, "Yep." I responded by saying, "So, you don't have it?" His response was, "Oh, I've got it," as he ran back to the car. The whole time he went on and on about how he got and did everything right, and if I ever saw him, I would know my order was complete.I tipped him.I opened my salad, and it was a watery, brown, green sludge, as if it had sat in a cooler for weeks. This truly makes me wonder about storage practices, product rotation, temperatures, and the overall quality of the food/product, at large. This kills people. Maybe you've noticed? The board of health certainly has, and should know about this occurrence.I called the store, and a young lady answered. I explained what happened, and she stated, "I know what you're talking about, and they were told to throw that case away."Then it was stated that another salad could be delivered, or I could be given 20% off my next order. I said 20% would not cut it. She then suggested that the salad was only $5, so 20% was reasonable (I was charged $7.49 before tax/delivery). I suggested for the inconvenience alone, it was not. Using a base price of $8 and simple math, I would have to place an order of $40 just to be made whole, after the fact, and for a mistake I did not make. No thank you.In exasperation I said I'll take the salad. She then asked if I needed dressing, and a fork, and I said yes. She then quibbled over whether or not those items were included with the original order. I said yes, but this is the least she could do.She was obviously frustrated, and stated she would have a salad delivered, "Soon." Then hung up. There was no, "Goodbye," "Have a good night," "Thank you," or "I'm sorry (another missed opportunity)." There was nothing said. It was literally, "click."In fact, not only was there no apology, but there was no recognition of the experience in its entirety having oozed poor customer service. Pathetic.When the replacement salad showed up, the driver felt the need (or was given the instruction?) to pull the salad out of the bag that should have been handed to me, and wave/rub his hand over the face of it, shake it, and announce that they had found a better salad for me. The salad was then given to me. He then fished out the one dressing, and handed it to me. There was no fork, and he left carrying the empty bag. Why was this necessary?Over the last several weeks it seems that ownership(?), staff, leadership, and quality have fallen off a cliff. Prior to the recent weeks mentioned, for the most part, this location did a decent enough job. Given my experiences with the staff, service, and food over the last two weeks alone, I highly doubt I'll ever order from this location again. Honestly, I know whoever reads this, and the store staff at large, do NOT care. A shame.Toodles!
Was here getting pizza for a crowd on a Saturday night and they were slammed. Still got me my 14 pizza order in good time and were very friendly and communicative. Excellent Domino's!!
Atmosphere: 5
Food: 5
Service: 5
If I could give zero stars I would. First and for most I called the store and spoke to a lady and gave her my info, she told me they didn’t have an order for my name or number. So I got on my husbands email and pulled up the info and loan and be hold I had the right store, gave her the order number and she said it was under a different name…. I asked which name and she literally said my husbands name and I told her I just gave her the same name and she said it wasn’t in the system she said oh and I asked for them to take off the sausage on my order and she said they’d have to refund re-ring my order. I literally told her I don’t care about “being” charged the “4 dollars” and just keep my order and take off the sausage please. Then our delivery guy Richard calls my husband 4 time and he tells him how to get to our house and he still didn’t get the right house and we had to go get our pizza from him on the next street over. Lastly I started eating my pasta bread bowl and it’s raw dough!!! Absolutely disgusting and I will never order from here again!
Atmosphere: 1
Food: 1
Service: 1
Employees answered phone and said sorry we have a hour wait and said they couldn't take our order. Never again! Employees are trash!
Atmosphere: 1
Food: 4
Service: 1
Our local Domino’s Pizza on Southport Rd is always clean, friendly service and fast! We have Domino’s pizza once a week and love the App with great easy to use coupons for pick up! Thank you for always being consistent!
Nathan is the best manager!
Nate was very nice!
Been ordering from this store for a few years, and they have always done a great job. Hana especially is always friendly and helpful!
I had a great experience checking out with Kenneth Smith he was very nice and caring about how my experience was
Nathan was great! my food was made perfectly and he was very polite!
Renee was wonderful and the food was tasty!
Restaurantji Recommends
Ordered pizza at 4 for a 545 pickup and was 20 mins late sitting and waiting with kids , whats the point in ordering way ahead so food is ready....
Customer service and the fod was A1! THANK YOU BECAUSE IT'S BEEN AWHILE ???.
I’ve never been charged for parmesean and peppers before. Wow!
Smells like weed every time I walk in.The managers smoking out back and while fishing . Aaron smoking and the night female manager. Please fix this !!!! Check cameras ! Have called corporate waiting on a response !
Location: 4430 Mann Rd, Indianapolis, IN 46221To be sure, over the last several weeks, all service and product quality has declined. Below is last night's experience, and there have been others prior that have been as disappointing.My driver was friendly, and overly so. He took the time to bring me my receipt to be signed, leaving the order in the car, and solicited for a tip (what??) as he ran back to obtain the order. I signed the receipt.As he came with part of the order, I asked if he were to receive the copy I signed. He saw that I had elected to not add a tip and stated, "Well, if you're not going to add a tip, I don't need it."I then said, I intended to tip in cash, but was waiting to see if the salad I ordered was included, he perked up when I said "cash" and "tip," and then said, "Wait. You got a salad? Let me see the receipt." He perused the receipt, and said, "Yep." I responded by saying, "So, you don't have it?" His response was, "Oh, I've got it," as he ran back to the car. The whole time he went on and on about how he got and did everything right, and if I ever saw him, I would know my order was complete.I tipped him.I opened my salad, and it was a watery, brown, green sludge, as if it had sat in a cooler for weeks. This truly makes me wonder about storage practices, product rotation, temperatures, and the overall quality of the food/product, at large. This kills people. Maybe you've noticed? The board of health certainly has, and should know about this occurrence.I called the store, and a young lady answered. I explained what happened, and she stated, "I know what you're talking about, and they were told to throw that case away."Then it was stated that another salad could be delivered, or I could be given 20% off my next order. I said 20% would not cut it. She then suggested that the salad was only $5, so 20% was reasonable (I was charged $7.49 before tax/delivery). I suggested for the inconvenience alone, it was not. Using a base price of $8 and simple math, I would have to place an order of $40 just to be made whole, after the fact, and for a mistake I did not make. No thank you.In exasperation I said I'll take the salad. She then asked if I needed dressing, and a fork, and I said yes. She then quibbled over whether or not those items were included with the original order. I said yes, but this is the least she could do.She was obviously frustrated, and stated she would have a salad delivered, "Soon." Then hung up. There was no, "Goodbye," "Have a good night," "Thank you," or "I'm sorry (another missed opportunity)." There was nothing said. It was literally, "click."In fact, not only was there no apology, but there was no recognition of the experience in its entirety having oozed poor customer service. Pathetic.When the replacement salad showed up, the driver felt the need (or was given the instruction?) to pull the salad out of the bag that should have been handed to me, and wave/rub his hand over the face of it, shake it, and announce that they had found a better salad for me. The salad was then given to me. He then fished out the one dressing, and handed it to me. There was no fork, and he left carrying the empty bag. Why was this necessary?Over the last several weeks it seems that ownership(?), staff, leadership, and quality have fallen off a cliff. Prior to the recent weeks mentioned, for the most part, this location did a decent enough job. Given my experiences with the staff, service, and food over the last two weeks alone, I highly doubt I'll ever order from this location again. Honestly, I know whoever reads this, and the store staff at large, do NOT care. A shame.Toodles!