NO sauce and SKIMPY toppings. VERY expensive! I will never return to this location and am likely done with Donatos completely. It used to be great pizza. SAD!!!
David Tauriainen
I tried going here for lunch and they were closed with no sign on the door. I used to be a regular, but last time I ate here they didn't give me my pizza until I had to get back to work, a whole 25 minutes after I ordered. I thought I'd try them again today but they were closed. Hopefully not forever. Donatos pizza tastes much better than Blazé, they're just bad at dine-in service.
Matthew Smith
Place is garbage and service is trash. Worst Donatos in town. Manager has no clue what's going on and the help is just as bad. Food was under cooked and argued about the food. Never again...
aron jaydee
Extremely overpriced for the quality that you get. I would say the pizza quality is on par with typical franchise giants like Pizza Hut in Domino's which is a shame for being a restaurant that boasts how their family-owned and every piece is important Etc I will say that their cheese bread was pretty good but absolutely ridiculous price
Neal H
Staff from corporate down to restaurant level does not care about employees or customers. They literally will leave a complaint call on hold for over an hour without coming back to it. They also treat employees badly. DO NOT ORDER FROM THIS
Atmosphere: 2
Food: 1
Service: 1
Indy CessnaPilot
I quit ordering from here a couple of years ago when they could not handle scheduled delivery, even when I ordered several hours in advance. Sometimes I would find out they didn't even see the order and hadn't even started. I have now ordered three times over a course of 6 months and the service has greatly improved. Food arrives very close to the scheduled time and food quality has been very good. I can now recommend this location.
Food: 5
Service: 5
wanda highbaugh
My daughter ordered from dordash and spent over $60 on pizza that never came and the mgr Ryan said her order was on the warmer but she never got it so she called and was talking to the manger Ryan and he kept her on hold for 45 minutes and never came back to the phone so I called from my phone number and he hung up on me long story short he wouldn't help her in anyway and she didn't want a refund she just wanted pizza
Lenny Bartley
Been a long time since I had good service at a pizza.
Atmosphere: 4
Food: 4
Service: 5
Britteny Davidson
I eat at this location about once a week (carry out) very rarely have they missed the mark! They are very consistent! We always get pizza.
The guy doing the pickup orders is the man!! Great experience, great pizza
Atmosphere: 5
Food: 5
Service: 5
Jason Clouse
Getting tired of wasting money at this location, I ask for light sauce and get extra sauce I ask for well done I get a under cooked pizza. And for some reason when I order online the web put I want extra Romano seasoning. No only that every time I order breadsticks they are ice cold.
Atmosphere: 1
Food: 1
Service: 4
Julie Zhu
Decent pizza!
Food: 4
Sunder Solomon
Pizza wasn’t thin crust. Not cooked enough. Soft doughy crust. Usually much better. This time Terrible.
Atmosphere: 4
Food: 3
Service: 4
Phillip White
Almost 2 weeks ago I ordered pizza from last time never have I had a problem with donatos. I was told my order was not there after 1 hour of waiting but the money was taken off. How to debate and argue about money being taken off my account then I get a text Pizza I was going to be delivered almost 2 hours later I got the pizza cold dried out on the edges warm in the middle.. I try to explain to the manager but no one would answer and it's been 2 weeks and it keeps saying they're busy. Avoiding my calls shows me that you know you've done something wrong now I have to challenge for a refund when they could have just exchanged it or gave me a coupon it's ridiculous what people have to go through anymore and it just makes it harder
Thin crust edge to edge pepperoni. I will repeat.
NO sauce and SKIMPY toppings. VERY expensive! I will never return to this location and am likely done with Donatos completely. It used to be great pizza. SAD!!!
I tried going here for lunch and they were closed with no sign on the door. I used to be a regular, but last time I ate here they didn't give me my pizza until I had to get back to work, a whole 25 minutes after I ordered. I thought I'd try them again today but they were closed. Hopefully not forever. Donatos pizza tastes much better than Blazé, they're just bad at dine-in service.
Place is garbage and service is trash. Worst Donatos in town. Manager has no clue what's going on and the help is just as bad. Food was under cooked and argued about the food. Never again...
Extremely overpriced for the quality that you get. I would say the pizza quality is on par with typical franchise giants like Pizza Hut in Domino's which is a shame for being a restaurant that boasts how their family-owned and every piece is important Etc I will say that their cheese bread was pretty good but absolutely ridiculous price
Staff from corporate down to restaurant level does not care about employees or customers. They literally will leave a complaint call on hold for over an hour without coming back to it. They also treat employees badly. DO NOT ORDER FROM THIS
Atmosphere: 2
Food: 1
Service: 1
I quit ordering from here a couple of years ago when they could not handle scheduled delivery, even when I ordered several hours in advance. Sometimes I would find out they didn't even see the order and hadn't even started. I have now ordered three times over a course of 6 months and the service has greatly improved. Food arrives very close to the scheduled time and food quality has been very good. I can now recommend this location.
Food: 5
Service: 5
My daughter ordered from dordash and spent over $60 on pizza that never came and the mgr Ryan said her order was on the warmer but she never got it so she called and was talking to the manger Ryan and he kept her on hold for 45 minutes and never came back to the phone so I called from my phone number and he hung up on me long story short he wouldn't help her in anyway and she didn't want a refund she just wanted pizza
Been a long time since I had good service at a pizza.
Atmosphere: 4
Food: 4
Service: 5
I eat at this location about once a week (carry out) very rarely have they missed the mark! They are very consistent! We always get pizza.
Restaurantji Recommends
The guy doing the pickup orders is the man!! Great experience, great pizza
Atmosphere: 5
Food: 5
Service: 5
Getting tired of wasting money at this location, I ask for light sauce and get extra sauce I ask for well done I get a under cooked pizza. And for some reason when I order online the web put I want extra Romano seasoning. No only that every time I order breadsticks they are ice cold.
Atmosphere: 1
Food: 1
Service: 4
Decent pizza!
Food: 4
Pizza wasn’t thin crust. Not cooked enough. Soft doughy crust. Usually much better. This time Terrible.
Atmosphere: 4
Food: 3
Service: 4
Almost 2 weeks ago I ordered pizza from last time never have I had a problem with donatos. I was told my order was not there after 1 hour of waiting but the money was taken off. How to debate and argue about money being taken off my account then I get a text Pizza I was going to be delivered almost 2 hours later I got the pizza cold dried out on the edges warm in the middle.. I try to explain to the manager but no one would answer and it's been 2 weeks and it keeps saying they're busy. Avoiding my calls shows me that you know you've done something wrong now I have to challenge for a refund when they could have just exchanged it or gave me a coupon it's ridiculous what people have to go through anymore and it just makes it harder
Atmosphere: 1
Food: 1
Service: 1
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