Donatos Pizza
825 W 10th St, Indianapolis
(317) 231-9700
Recent Reviews
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This is my all time favorite pizza
Atmosphere: 5
Food: 5
Service: 5
First time having the pizza, we got the $5 sides, such as a small 1 topping pizza, salad, dessert sticks. Everything was tasty!
Atmosphere: 5
Food: 5
Service: 5
The service was good, The food was good and quickly served. The atmosphere was quiet and calm and not chaotic.
It was a nice lunch.
Atmosphere: 5
Food: 5
Service: 5
Good food and fast service. Best chain pizza place on the near west side.
Atmosphere: 5
Food: 5
Service: 5
Adrianna was awesome. We have food allergies and she helped us out immensely. She was super courteous and friendly. If there were more than 5 stars, she gets them in our book!
Atmosphere: 4
Food: 4
Service: 5
Great pizza and Great service
Atmosphere: 5
Food: 5
Service: 5
Thin crust edge to edge pepperoni. I will repeat.
Atmosphere: 3
Food: 4
Service: 5
NO sauce and SKIMPY toppings. VERY expensive! I will never return to this location and am likely done with Donatos completely. It used to be great pizza. SAD!!!
I tried going here for lunch and they were closed with no sign on the door. I used to be a regular, but last time I ate here they didn't give me my pizza until I had to get back to work, a whole 25 minutes after I ordered. I thought I'd try them again today but they were closed. Hopefully not forever. Donatos pizza tastes much better than Blazé, they're just bad at dine-in service.
Place is garbage and service is trash. Worst Donatos in town. Manager has no clue what's going on and the help is just as bad. Food was under cooked and argued about the food. Never again...
Restaurantji Recommends
Extremely overpriced for the quality that you get. I would say the pizza quality is on par with typical franchise giants like Pizza Hut in Domino's which is a shame for being a restaurant that boasts how their family-owned and every piece is important Etc I will say that their cheese bread was pretty good but absolutely ridiculous price
Staff from corporate down to restaurant level does not care about employees or customers. They literally will leave a complaint call on hold for over an hour without coming back to it. They also treat employees badly. DO NOT ORDER FROM THIS
Atmosphere: 2
Food: 1
Service: 1
I quit ordering from here a couple of years ago when they could not handle scheduled delivery, even when I ordered several hours in advance. Sometimes I would find out they didn't even see the order and hadn't even started. I have now ordered three times over a course of 6 months and the service has greatly improved. Food arrives very close to the scheduled time and food quality has been very good. I can now recommend this location.
Food: 5
Service: 5
My daughter ordered from dordash and spent over $60 on pizza that never came and the mgr Ryan said her order was on the warmer but she never got it so she called and was talking to the manger Ryan and he kept her on hold for 45 minutes and never came back to the phone so I called from my phone number and he hung up on me long story short he wouldn't help her in anyway and she didn't want a refund she just wanted pizza
Been a long time since I had good service at a pizza.
Atmosphere: 4
Food: 4
Service: 5
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