Donatos Pizza
5805 Sunnyside Rd, Indianapolis
(317) 823-3025
Recent Reviews
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I don’t even know how this is considered “pizza”, it’s all low quality, low flavo, low toppings it’s LITERALLY A DOUGH PUFF with hardly anything on it. I don’t order pizza very often but I’ll definitely not CHOOSE this again!!!
Food: 1
Donatos Pizza is one of the best family-friendly pizza restaurants to enjoy a meal together. The atmosphere is casual and welcoming, which makes it a perfect choice for family dinners, gatherings with friends, or even a quick weeknight takeout. What sets Donatos apart is the quality of their ingredients, the consistency of their food, and the variety of menu options that work for both adults and kids.
For adults, the Edge-to-Edge Pepperoni Pizza is a must-try. Donatos is known for loading every slice with toppings, and the flavor really comes through in every bite. The crust is crisp but not too heavy, and the combination of toppings with their signature sauce makes it a standout compared to other pizza chains. Pair it with a fresh salad or one of their oven-baked subs for a complete meal that feels hearty and satisfying.
For kids, the individual-sized pizzas are the perfect option. They’re just the right portion for younger diners and can be customized with classic toppings like cheese or pepperoni. The kids’ meals are filling without being overwhelming, and the menu has choices that are simple, fun, and made to please even picky eaters.
What makes Donatos Pizza family-friendly is the combination of generous portions, affordable pricing, and a menu that offers more than just pizza. From wings and subs to salads and desserts, there’s truly something for everyone. The staff was friendly and attentive, and the food came out quickly, which is always a bonus when dining with children. Donatos is a reliable choice when you want great pizza and a welcoming place for the whole family to enjoy together.
I ordered through door dash. I ordered a pepperoni pizza and that only. I, instead got someone else's order. When I reordered my food, they canceled it, then doordash had to reroute it to another location. Pendleton Pike Donatos has fallen off... BAD.
Food: 1
Service: 1
Placed an order it said it would be ready at 1:53. Waited in the parking lot for ten minute then I drove up at 1:53 waited for 7 minutes then I knocked on the window. As I waited I seen the manager walk past twice. Knocked again and waited. The manager finally came to the window and said” We heard you” I said well I’ve been waiting and I didn’t know you knew I was out here. Then she said well it’s only two of us in here and we had other stuff to do. I said well I had no idea it was two staff. Can I pick up my order she kept saying I heard you. I told her I never said anything disrespect to her and she kept talking crazy to her and I said can I have my order and she looked sideways and I said never mind. I will be reaching out to corporate.
I ordered a 6 piece boneless chicken which was supposed to be tossed in garlic Parmesan instead I got 6 piece plain boneless wings. I was already home when I realized my order was incorrect. Very disappointed....
Atmosphere: 5
Food: 1
Service: 5
Food and service was okay, but cashier gave himself a tip on my debit card.
Food: 3
Service: 3
Appalling service. Take forever to prepare and handle your order. Time on the mail States 9.18pm, here i am at 9.50pm, waiting since 9.30pm
Atmosphere: 3
Food: 3
Service: 1
HORRIBLE SERVICE!!!!! This establishment has been franchised and the new employees and owners do not care about the service . Food was cold and employees attitude are horrible. Employees are cussing and talking very loud with customers inside. Do NOT spend money at this place.
Atmosphere: 1
Food: 1
Service: 1
I just love their pizzas! Great taste. My favorites are the Founders Favorite and the Classic Trio. I used to be hooked on the Mozerella Trio until it disappeared 😪
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Side Salad, Founder's Favorite Pizza
Management very unprofessional employees not aware of delivery options food took over an hour to be delivered for a simple sub and wings do not waste you time or money
Service: 1
Restaurantji Recommends
Inconsistent! I've gotten the same pizza on three different occasions and each time it taste different it went from good to bad so for that reason I do not recommend
Food: 1
We had to wait 20 minutes in the drive thru for our food while the employee ignored us (despite our pizza sitting there getting cold the whole time). They made our pizza wrong and refused to do anything about it, stating we ordered incorrectly. Our order shows that they were the ones who made the mistake, not us. Rude staff and slow service. Not worth it! This location sucks.
Service: 1
We called after ordering a pizza 20 minutes passed the projected delivery time we asked when the projected wait time was. We got nothing but attitude from the lady that answered the phone. She 100% thought we were a call center or something and was so rude. We called her out on it and she began cussing and saying "we weren't getting shit". Unfortunately they didn't state their name. But it was around 830pm on 10/1. I hope corporate can pull that recorded call.
Atmosphere: 1
Food: 1
Service: 1
The man in the drive thru was extremely rude…we will NOT be back to this location ever again!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Founder's Favorite - 12 Gluten Free Crust
Parking: Why are your front doors locked when I came to pick up an order you are a business open up your front doors
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