Dunkin'

9926 E 79th St, Indianapolis
(317) 436-7714

Recent Reviews

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Monotone Matt

The hashbrowns were old and hard. The egg and cheese sandwich also seemed to be old as well and reheated. I am Dun and done with Dunkin! This whole franchise needs to go out of business. It’s not just one location.All of them give you old stale food. It’s ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Christin Hallman

Two words: stale donuts
We should have known better when the sprinkle donuts still had Christmas sprinkles on them. Also one of our Boston cream donuts had a giant thumb print in the middle from when the woman put it in the box. A number of the other donuts in our looked old and stale when we were able to take a closer look in the car on the way home.
This dunkin is near where we get our kids haircuts so it seemed a convenient place to get donuts on our way home from there. What a mistake. We ended up throwing away most of these donuts and going to Jack's instead. This location should be shut down.

Atmosphere: 1

Food: 1

Service: 1

ELLEN Ko

They need to upgrade their mic system. I was right in front of their speaker system and the rude employee had to make me repeat myself multiple times.
I get my order, the coffee is practically still boiling hot. First time I've ever ordered a coffee that was undrinkable. The coffee was watered down and had no flavor even though it was one of their signature drinks. Took one sip and had to throw it away. Never had an issue with my coffee order tasting right at any other Dunkin location.

Atmosphere: 2

Food: 1

Service: 2

Pretty & Pigmented

I have order breakfast and coffee here a few times since my job is in the next parking lot. Today I walk pass the front window and see a women with a headset sitting at the front table with her bare feet and picking in between her toes! When I confronted her she went to put her socks on and said she’ll wash her hands really quick. I said ma’am I don’t want anything out of this store that is disgusting. NEVER COMING HERE AGAIN AND I WILL REPORT THE PICTURE I TOOK!

Atmosphere: 1

Food: 1

Service: 1

Lisa Miller

The food wasn't very good! The breakfast bowl was salty and gooey! Not good at all! The apple cider doughnuts were hard and stale!!!!! I was so disappointed! ? I had to throw away the other one I bought.

Atmosphere: 5

Food: 2

Service: 4

Michael Sullivan

Holy crap they're coffee is as good as people say.

Bill French

Was really amazing. I was prepared very quickly. I will certainly return.

Atmosphere: 4

Food: 5

Service: 5

Chrisq Downs

Been going here on my way to work for over a year. 2 or 3 times per week. Last week I walked in and the woman behind the counter just grilled me. Said I walked out previously only paying for coffee, not some munchkins. Said they had pictures to prove it and called for the manager in the back. I threw down $10 and left - forever. I know there are some cultural differences, but demeaning a frequent customer is not a sustainable business practice.

Atmosphere: 1

Food: 2

Service: 1

Ty Hamilton

Love Dunkin but this location needs work. They’ll either forget part of the order, mess up the order or give you the wrong item. Today they put cow milk instead of almond milk in my coffee and gave me a regular bacon wrap up instead of the hot honey like I ordered. The last time my avocado toast was burnt and the time before that they forgot my hash browns and I had to go all the way back. Probably will start going out of my way to go to the Pendleton Pike location.

Atmosphere: 3

Food: 3

Service: 2

Lauren Robinson

I attempted to use the drive through and was rushed to order by a woman with a rude and unprofessional tone. I left the drive through and proceeded to go inside. I was not greeted. The woman behind the counter continued to work. I asked her if it was okay to order and she told me that they closed in fifteen minutes and then asked me if I wanted to order !! … I told her that the reason I can inside is because she was rude to me outside and I thought that if I came inside the service would be different or that I could place my order with someone else. I literally just started drinking coffee. I am going to buy a coffee machine, so that I can consume it at any time and not have to deal with people who thinks it okay to speak disrespectfully and act unprofessionally. Zero out of ten, would not recommend !! … First and last time at this location. Any suggestions on coffee shops with courteous and professional staff ? …

Atmosphere: 1

Food: 1

Service: 1

Sue Smitha

I love their donuts, always fresh and the people who work there are always nice to me.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Lily

They need to upgrade their microphone at this location. I can’t believe how much I have to repeat myself. Maybe it’s my fault but I only have issues at this place. Also the lady here is kind of rude.

Atmosphere: 1

Food: 1

Service: 1

Anderson Slocum

good donuts and good service

Kathryne Sherwood

You’ll know when you get there

Service: 1

Linda Johnson

gotta have my dunkin coffee

Atmosphere: 5

Food: 5

Service: 5

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