Dutch Bros Coffee
8525 S Emerson Ave, Indianapolis
(877) 899-2767
Recent Reviews
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The drinks are good, my go to is the Nitro cb now since one of the workers Franny recommended it to me instead of cold brew and it taste way better so definitely come again to try the soft top on it like she recommend.
Atmosphere: 5
Food: 5
Service: 5
I came by today and got my usually coffee order and a barista I believe her name is franny she is pleaser to talk to and helps me decide on different coffee orders.
Atmosphere: 5
Food: 5
Service: 5
My go to place! Flavorful coffee, great customer service. Pretty fast. Would highly recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Service was okay but we waited 45 minutes for our coffee. Not worth it simply for the wait. Out drinks weren’t even started until we made it to the window.
Atmosphere: 2
Food: 3
Service: 2
Literally waited 45 minutes for a coffee. I don’t know if it’s a staffing issue or just slow service but not worth it if this is the norm. Very disappointed because the coffee is decent just not worth the time.
Atmosphere: 2
Service: 1
Super kind and amazing refreshers.
Atmosphere: 5
Food: 5
Service: 5
I’ve never felt so welcomed at a Dutch bros Ali was lovely and very patient in helping me figure out what I wanted even though they were busy. My golden eagle was great!
Atmosphere: 5
Food: 5
Service: 5
Coffee is decent but the wait is absolutely ridiculous!
Coffee is absolutely delicious and probably my favorite however, service is extremely slow. If there are five cars or more, expect to wait 20 minutes minimum.
Food: 5
Service: 3
My first experience with Dutch Bros. has been amazing! I was pulling up to order my Free Medium Drink from the app, but had to park & answer a work call on my laptop…
90 stressful minutes on camera in my car (in “feels like 23 degrees” *face palm*), later, & sweet Eli came out & kindly checked on me & asked for my drink order, insisting it was on the house.🥹
I haven’t even technically been a true “customer”, yet, & I’m hooked. I so appreciate that warm, human element, & the Iced Salted Caramel Latte Eli brought to my car is heavenly, to boot.😋
Thank you for being magic & stardust; I will return, soon! 💫 (And now I’m at 1 hr 45 mins & counting; lol. 🥶)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Plenty of unique menu options, from hot/iced coffees to freezes to shakes and smoothies to energy drinks to teas and lemonade. Welcoming staff.
Easy-to-use mobile app for order-ahead option.
Food: 5
Service: 5
I enjoyed the coffee here, which has a light nutty flavor.
Atmosphere: 5
Food: 5
Service: 5
Very good coffee and service highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Usually a great chain for coffee as the drinks are good, service is friendly, but this location can be S L O W.
Waited 15-20min in line for drive through before they took our order. Then they messed up one of the two drinks we ordered and had to remake it...
I'd definitely go to one of the other locations, or at least skip this place if I see more than 2-3 cars in line.
Atmosphere: 3
Food: 4
Service: 4
The coffee was great, but the wait was an hour and a half despite there only being 10 people in front of us. We couldn't leave because of people in front of and behind us. If they can get the wait times down to a decent time it would be worth going, but an hour and a half for that short of a line is awful. The hour and a half isn't hyperbole either, we got there at 12:03 and left at 1:38. Insane wait times for a coffee.
Atmosphere: 1
Food: 5
Service: 2
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