Einstein Bros. Bagels
3450 W 86th St, Indianapolis
(317) 802-9888
Recent Reviews
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Clean and the food was good quality. However, without it being too busy, it took 20 minutes from payment to ready on just two breakfast sandwiches outside of rush timeslot. Also, they were out of so many ingredients that nearly every order that was coming through had to be changed for lack of one thing or another.
Ok, but avoid if you are on a time crunch.
Great service, wonderful bagels. I love the Nova lox on a pumpernickel bagel!
Love abnormally long wait times? Missing items? Out of stock bagels on an order you’ve already placed? Nonchalant employee attitudes? This place is for you! For a place that is supposed to pride themselves on such a simple business model: simply BAGELS, they miss the mark across the board almost every single time. Never mind being overpriced, an aspect I was willing to overlook.
5 out of 6 recent orders having an issue isn’t a coincidence and 35 minute wait times for a single bagel is unreal. Don’t take my word for it, order today and show up to be informed at 10am that what you ordered is “out” to experience the joy of waiting an additional 15-25 minutes for your replacement item, if you’re lucky to get it that quickly. Apparently no one knows how to pick up the phone and call to inform you that what you ordered isn’t available, it’s just a surprise waiting to happen when you arrive. If you’re in a hurry, this place isn’t for you.
Make sure you always check your order before leaving, they’ll forget to include chips and smear almost every time. Be prepared to order something else but most importantly, be prepared to wait an excessively long time for a single bagel.
What a great crew here. They know their customers by name. They all get along and create a lively fun experience. Unfortunately maybe too much fun? There were no clean tables available. The place only had 2 customers at the time. Maybe should be out cleaning the space
So glad I found this place! Bagels are always fresh and the All Nighter is my go to! Cold brew coffee is delicious also! Staff is nice and depending on the day, you may get a few laughs while getting breakfast. I love it here!
On the shelf in record time
Horrible experience there, I waited 30 mins for a pickup order I placed and multiple people placed orders in store WHILE I WAITED and they still didn’t get my food done. Oh and here’s the best part, they even knew what food I ordered (I think?) and they messed it up entirely. I got two entirely different sandwiches and they knew what they were supposed to make. Get it together guys, that’s pathetic.
Atmosphere: 1
Food: 3
Service: 1
Picked up catering order and breakfast. Food was great! Customer service lacked.
Atmosphere: 2
Food: 5
Service: 2
Love their Bagel and other breakfast stuffs.. .
Atmosphere: 2
Food: 4
Service: 2
Just don’t come.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Hadn't visited this place in a very long time . They have fewer coffee options than they used to have. They used to have more variety of drinks. I am a person who likes different specialty drinks, but on a good note, the new Maple breakfast sandwich was delicious.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Breakfast Sandwich, Turkey
Best people ever!!
Atmosphere: 5
Food: 5
Service: 5
Part of the charm of this location is you get to watch them make DoorDash orders for a good ten minutes or so before they get to you. It took over 10 minutes to get a single toasted bagel.
Atmosphere: 2
Food: 3
Service: 1
I seen a manager come and give a woman an attitude when she asked for a refund. The staff proceeded to laugh at the situation and when the women asked for the manager’s name she gave more attitude and said “you don’t need to know that”. Then walked away to start texting. They got our order wrong as well
Atmosphere: 1
Food: 3
Service: 1
Received horrible customer service and attitude from staff. Very unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breakfast Sandwich
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