This company is the worst, called to have my companies coffee makers serviced by these men who have been servicing them. Spoke to Todd the manager who sent out a man who didn't even look at both machines longer the 5 min. The next day both my machines were just as broke as they were. Call Todd again and he gave me his personal cell phone number and said he will send a different service man out...with no one showing up day after day I called Todd's cell and left a message, called the company and left a message so just forget it. If there technician that fixes only coffee machines and can't fix even one of the two it's a good clue to go with another company.
Jean Lewis
I am a restaurant owner in ArizonaMy family about have used farmer brothers coffee and spices for over 50 years. I won't use anything else. They are the best
This company is the worst, called to have my companies coffee makers serviced by these men who have been servicing them. Spoke to Todd the manager who sent out a man who didn't even look at both machines longer the 5 min. The next day both my machines were just as broke as they were. Call Todd again and he gave me his personal cell phone number and said he will send a different service man out...with no one showing up day after day I called Todd's cell and left a message, called the company and left a message so just forget it. If there technician that fixes only coffee machines and can't fix even one of the two it's a good clue to go with another company.
I am a restaurant owner in ArizonaMy family about have used farmer brothers coffee and spices for over 50 years. I won't use anything else. They are the best
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