Fazoli's

8401 Madison Ave, Indianapolis
(317) 865-1204

Recent Reviews

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Jason Niemeyer

Good food. Never busy.

Atmosphere: 5

Food: 5

Service: 5

Deb J

We always get good service at this location. The food is always hot and your people are always courteous and go out of their way, especially Hailey. She always goes above and beyond. She’s a gem. We choose this location because of the excellent service.

Atmosphere: 5

Food: 5

Service: 5

Stephanie Parks

Best Fazoli's location in food,service and cleanliness. I'm very satisfied.

Atmosphere: 5

Food: 5

Service: 5

Richard Childers

Great food, great service at a fair price 👍

Atmosphere: 5

Food: 5

Service: 5

Cheryl E

Our 12-year old granddaughter took us out for lunch today at Fazoli’s on Madison Avenue in Indianapolis. We each had the lunch special which is a great deal. It comes with two two lunch size entrees, breadsticks, and a drink. It was delicious! Great deal for the price!

But better than that was the service provided by Angie M. She took our order, gave us breadsticks while we waited for our food, delivered our food, and came back to check on us several times.

As we were preparing to leave, we picked up all our dishes to take to the dish station. Angie M. came by and picked up our dishes! She went above and beyond! Employees like Angie M. are hard to find!

Our granddaughter was so impressed with Angie M., she asked us if it would be okay if she left Angie M. a tip! Angie M.’s actions spoke volumes. It opened up a great conversation with our granddaughter about what makes a good employee and how to treat customers.

Keep up the great work Angie M!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Spaghetti with Marinara, Lunch Special

BROOKLYN hubbard

Very welcome specially Pamela R, love this place.

Atmosphere: 5

Food: 5

Service: 5

Sand Toast

I accidentally made a review at the wrong Fazoli’s location so i’ll just copy what i said here! Thank you for the lovely service!

“Came here a few days ago with my wife and kids and had an amazing experience! Miss Grace (our server) helped us out and gave great recommendations! The food was amazing! I highly recommend :)”

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Spaghetti

Eric Quinn

Wasn't friendly experience and they wouldnt listen to customer and when theu did was rude amd disrespectful

Atmosphere: 2

Food: 4

Service: 1

Andre Richards

Loved our visit to this fazoli location! Staff super friendly.

Atmosphere: 5

Food: 5

Service: 5

Bryan Davis

I occasionally come in the Madison location. Im almost always served by Pam. Pam gives outstanding customer service. She always makes sure i get plenty of refills on breadsticks. She always goes out of her way to be helpful.

Atmosphere: 5

Food: 5

Service: 5

Olivia Walden

Stopped by with girlfriends the other day. My server Pam was lovely!

Atmosphere: 5

Food: 5

Service: 5

Shayla Robles

Pamela was great! We drive through the area and stopped for some food. She was so sweet and very attentive.

Atmosphere: 5

Food: 5

Service: 5

Stacey Moisant

The person who took my order was so kind. Everyone was very helpful and kind which is a rarity anymore so I really appreciated it. 👏

Atmosphere: 4

Food: 4

Service: 5

Pooskin Rodriguez

This place was amazing. The place was clean. The workers friendly food was hot and bread sticks were fresh. .

Atmosphere: 5

Food: 5

Service: 5

Thomas Ferguson

The service was amazing and Becca Elisa and Devon had great customer service and was very helpful.... I will be returning back to that location and will recommend to friends and family.... Great job on hiring amazing people at that location....

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