Firehouse Subs Beech Grove

Very slow service, Need to change staff

Idk her name but she’s usually a cashier and sandwich maker. She’s always super nice and made sure our table was clean for us after a big rush they had w a tennis team.

Atmosphere: 5

Food: 5

Service: 5

Phenomenonal service and food!!

Atmosphere: 5

Food: 5

Service: 5

Not a lot of parking here but it’s worth the stop. One of the better quick service sub shops around. Their hot subs are worth the wait. The flavor is fresher than Jared’s old stomping grounds. The service here is amazing as well. Check them out. If you’re reading this then you must not have had their food yet. Go try it, I can’t tell you how good this is.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef and Cheddar with BBQ Sauce on the Side, Submarine Sandwich, Italian, Sub, Firehouse Hero, Smokehouse Brisket on Wheat Bread, Chips

Vegetarian options: good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sub

I’m giving this store 1 star because I have to select one to leave a review. However, I’ve been a Firehouse Sub customer for a while, but this location is different. All the employees including the so called General manager are rude, and very unprofessional. The management belittle and curse at staff…in front of customers! The store is dirty with sticky floors. It appears there have been several complaints regarding management and the service and everyone is getting the same automated response, so I know this will not go anywhere. AVOID THIS STORE they do not appreciate your money. Hopefully the owner will do some restructuring. This store is an embarrassment. Oh they have roaches and mice- I have a video of the cock roach but you can’t add that to the review so here is a still photo.

Atmosphere: 1

Food: 1

Service: 1

Rudest employees I’ve ever seen at a firehouse. No hello when you walk in, cashier was rude taking the order. Almost like she hates her life or doesn’t want to be there. I hope the owners see this. I came in on 12/15 at 1 PM.

Atmosphere: 1

Food: 4

Service: 1

Quick and efficient

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fire House Subs

Parking: N/A

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Sub

Food was delicious

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

I go into this establishment to place an order like I always do and order my favorite sub only to be told we're not taking no cash card only but if you're open til 10pm there should always be a way for a customer to pay for their orders and not tell customers they're not expecting cash I was very disappointed in the customer service I'm not sure if I want to come back

Tamika and Micheal was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

Very aggressive and rude female staff member. I wouldn’t eat anything here if they paid me.

Atmosphere: 1

Food: 1

Service: 1

I was at the bg location around 7:30 pm to pick up a door dash I headed straight to restroom because I had time before I needed to pick up order but lady behind the counter in a very rude loud manor that it was for paying customers by this time i had decided to wait it out and tell her I’m there to pick up a door dash and she proceeded to again tell me very rude that restrooms are for customers and I just repeated that I had DoorDash to pick up then she finally asks me the names I get the orders tell them to have a nice day! I just found this whole experience so off putting I may have not been a “paying customer” but I was there to make their company money and if this were my business I would not want this kind of trash attitude to be representing my business!

Atmosphere: 1

Service: 1

Exactly what you expect from a Firehouse location

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Beef and Cheddar with BBQ Sauce on the Side