Five Guys
5317 E 82nd St, Indianapolis
(317) 588-3993
Recent Reviews
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Would never go to this location again. The staff, if slightly even inconvenienced or get a rush of orders, does not efficiently get orders out. They also don’t get the orders out in the order they came in. I waited nearly an hour and people who ordered 20 minutes after I walked in got their food ahead of me. Would give it 0 stars if I could.
Atmosphere: 1
Service: 1
They shut down retail orders to handle a large catering order. 30 minutes later I get my food and the patties are almost burnt. The attitude of the staff during all of this was unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
I don't go here often because they ALWAYS put too much seasoning on the fries. The burgers always good and they always give you an extra side of fries in the bag.
Atmosphere: 4
Food: 4
Service: 4
They closed their shake machine down at 9pm AND WHYYYYY when they don’t closed until 10pm . they are not customer focused. They just ready to go home
Waited an hour for cold soggy burgers.
Food is good. Service is extremely slow. The last two times I have been to this location the wait both times have been over 30 minutes. Never again two times in a row listened learned.
Atmosphere: 1
Food: 3
Service: 1
They make sure the food they take to the back to eat is made right but they don’t care about when they jack up the customers orders. They wanna argue with you and say they go off your ticket but still make your food wrong whether it’s on a ticket or not and then using excuse saying that you trying to get free food it wouldn’t be free if y’all made it right the first time. Not to mention my husband waited nearly 45 mins for 2burgers and one frie and a shake that they made and left sitting even before the food was served !! We will never be returning to the location on 82nd Street
Food: 1
Service: 1
I ORDERED FROM HERE AND YOU GUYS MESSED UP MY ORDER I ASKED FOR A PLAIN HOT DOG AND YOU GAVE ME ONE WITH KETCHUP AND MUSTARD I HATE YOU NOW IM STARVING THAT WAS GONNA BE MY FIRST MEAL OF THE DAY
Atmosphere: 1
Food: 1
Service: 1
Took 40 minutes for a hamburger
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Wonderful as always. Such a selection of toppings.
Atmosphere: 4
Food: 4
Service: 4
Finish guy was on it. Burgers were amazing.
Atmosphere: 5
Food: 5
Service: 5
Messed up on a simple order i didnt even have the energy to go back and forth with em
Atmosphere: 2
Food: 1
Service: 2
Waited 20 minutes for 2 hamburgers and 1 order fries. Plus the prices on the board were different than prices charged. $7.15 FOR EACH BURGER INSTEAD OF $6.89. This place is the worst.
Atmosphere: 1
Food: 3
Service: 1
They refuse to make a bad burger. This location also has the nicest front staff, friendly and genuinely look happy to take your order. Food is 10/10. And establishment is clean head to toe.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
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