Freddy's Frozen Custard & Steakburgers

Always fast and great option for lunch. One of my weekly lunch options.

Atmosphere: 5

Food: 5

Service: 5

Had to wait for napkins at the window for at least 5 minutes but drive-thru person did apologize. She had no help and a lot of people just standing around.

Atmosphere: 5

Food: 4

Service: 4

Great experience

Atmosphere: 5

Food: 5

Service: 5

Good food. Usually not much of a wait

Atmosphere: 5

Food: 5

Service: 4

Food was good

Atmosphere: 5

Food: 5

Service: 5

I went through the drive-through on 6/28 @10:45pm. I paid with an American Express gift card. The young man did not give my card back right away. He called someone over(I'm assuming a manager) and proceeded to put his back against the drive-through windows so I couldn't see directly in. About 5 minutes later, he gave us our food and told us the card didn't go through, but we could just take the food. He gave my card back, and I thought it was odd that he didn't ask for a different form of payment. I figured maybe since they were about to close, they would have to throw it away anyway. I tried to check my card to see if the transaction did indeed go through, but I couldn't get through, like something had the card jammed. I then checked again in the morning, not only to find out that the charge went through, but there was another charge that occurred at 1 am for an online service called yamibuy.com for $78.60 which I did not purchase. I went back to the restaurant to let the manager know that someone had stolen my card information. I could see the two associates at the register, and I'm not sure if they wrote down my card information or took a picture. The day manager took my name/number and called the owner. The owner said he would look at the footage to see what happened. I have called back 3 times with no answer to what happened. No one has ever called me back. I had to dispute the charge and now have to wait weeks for a determination. Someone is a thief in that store. I'm very disappointed that no action has taken place.

Atmosphere: 1

Food: 3

Service: 1

Has some of the best burgers you'll ever eat at a fast food chain.. but in my opinion the fries are so trash.. I repeat.. Burgers Top tier.. fries Trash.

Food: 4

Service: 4

Not the cleanest restaurant but the food is good.

Atmosphere: 2

Food: 4

Service: 4

We go alot and had a mistake on an order when i called to tell them at freddys they totally took care of everything and replaced our full meals.
They were kind and understanding i spoke with the owner Alex and he and Esha made everything right. I appreciate her attention to detail when i had to come in to get my order redone. Thanks guys!

Atmosphere: 4

Food: 5

Service: 5

Good food and service

Atmosphere: 5

Food: 5

Service: 5

Very good sundaes, very tasty snow

Atmosphere: 5

Food: 5

Service: 5

Received an email telling me there’s $1 doubles in the app, I go to the app and see nothing! Ask the manager here for assistance and she just keeps telling me it unfortunate!! No help. No way of making this right. Doesn’t even try. Got it.

Service: 1

Great food and service

Atmosphere: 5

Food: 5

Service: 5

Great food! Good prices.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger

Was quick and my food came out fresh and hot ready to eat !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger