Great service with Awesome food.....can't go wrong
Atmosphere: 5
Food: 5
Service: 5
KInsey Glover
I’ve been eating HotBox since they were originally, “Pizza Express.” The service, and food I received today TERRIBLE! Absolutely disgusting, and beyond rude! I came during lunch time and I requested fresh Pizza and Breadsticks… Well Ig since I wanted “fresh food” it was a problem, so I was given half done pizza. When asked if there was an exit to the back parking the woman just pointed at the hall. I didn’t know if she was having a bad day or if it was because I wanted fresh food, either way… I do not plan to EVER go back to the Broad Ripple location.. I go there so much, I know she’s been working there an awful long time, absolutely disgusting attitude.
Atmosphere: 1
Food: 1
Service: 1
Sarah Jerrell
Open late, hot and fresh, and shorter wait time than quoted for delivery. The only weird thing was there was hot honey on the bottom of our pizza. Not sure how that happened and it wasn’t terrible, but it wasn’t what I wanted. Bread sticks and cheese sticks are the highlight for sure. Nacho cheese and ranch are must haves. The garlic butter is incredible. Always get extra dips because it’s worth it.
**updated review: Mike was prompt to offer a generous solution to the mistake. In times where customer service is lacking and often companies make you feel belittled or unimportant, Hotbox took accountability. That’s first class in my book.
Food: 4
Service: 5
Ashley BELL
Just DELICIOUS 😋
Atmosphere: 5
Food: 5
Service: 5
dasja bassett
terrible app
Catherine Davis
We order pizza here (delivery) at least once a month, and they have never gotten our order wrong or forgotten any items. Everything is delicious, the drivers are kind, delivery is quick. I seldom write reviews, but I had to give Hotbox the credit it deserves!!
Food: 5
Service: 5
Holly Messer
Ordered pizza and it arrived 2 hours later cold and the box soggy :(
Atmosphere: 1
Food: 1
Service: 1
Dustin Irwin
When we occasionally make it back from NY I absolutely crave pizza like this. Amazing crust that is crispy but chewy at the same time. Thin but not too thin. The pepperoni pizza has a nice kick. The sauce is bright and acidic with a notable oregano / basil taste.
I wish we had pizza like this in NY!
And it seems this location gives cups for the local homeless to get water. Major + in my book. These summer days is HOT!
Atmosphere: 4
Food: 5
Service: 5
Christopher Campbell
Hotbox was my favorite pizza when I lived in West Lafayette. I moved to a region that did not have any HotBox Pizzas within driving distance. I'm currently on vacation here in Indianapolis and I decided to stop by and order a pie
Yesterday was the first day I've had HotBox in about 7 years. It was amazing how strongly all the memories came flooding back. So many good times spent with friends eating pizza and breadsticks.
My friend pointed out how happy the employees were. The manager on duty joked with us a bit and was very friendly. The staff brought us extra plates without being asked.
I will definitely be coming back again! I hope it's sooner than 7 years though! LOL!
They are always good there but a bit loud and hot to eat inside. We always get take out
Atmosphere: 5
Food: 4
Service: 5
Desiree Taylor
Super shocked to see this place had a 3.8 star rating. My husband and I stopped in for carry out tonight. We ordered a large Porky the Pie on thin crust, an order of breadsticks and drinks for $30. The wait was 10, maybe 15 minutes tops! Everything was perfect and delicious! Who doesn’t love a fresh hot pizza! The bread stix are quality. Nice sized stix with flavorful garlic butter coating and a good portioned cup of the good nacho cheese 😋 Staff was friendly, the inside was clean and organized. We liked the set up with the bay like window facing the strip! We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stix
Jeff Hooven
Pizza was delicious and the service was above expectations. The dinning area could use some updates but the pizza is so good you won't care
Atmosphere: 4
Food: 5
Service: 5
Deedee
They deserve zero stars for how they treat their neighbors at The Avenue! Trying to open their business office door was abhorrent! Hot box is traditionally a decent spot for pizza but this location isn't
Elaine Ortiz (Lane)
Visited a local friend and tried this place out for the first time. Pizza was mediocre at best. We won't be returning.
Love this place since college. I highly suggest
Atmosphere: 5
Food: 5
Service: 5
Great service with Awesome food.....can't go wrong
Atmosphere: 5
Food: 5
Service: 5
I’ve been eating HotBox since they were originally, “Pizza Express.” The service, and food I received today TERRIBLE! Absolutely disgusting, and beyond rude! I came during lunch time and I requested fresh Pizza and Breadsticks… Well Ig since I wanted “fresh food” it was a problem, so I was given half done pizza. When asked if there was an exit to the back parking the woman just pointed at the hall. I didn’t know if she was having a bad day or if it was because I wanted fresh food, either way… I do not plan to EVER go back to the Broad Ripple location.. I go there so much, I know she’s been working there an awful long time, absolutely disgusting attitude.
Atmosphere: 1
Food: 1
Service: 1
Open late, hot and fresh, and shorter wait time than quoted for delivery. The only weird thing was there was hot honey on the bottom of our pizza. Not sure how that happened and it wasn’t terrible, but it wasn’t what I wanted.
Bread sticks and cheese sticks are the highlight for sure. Nacho cheese and ranch are must haves. The garlic butter is incredible. Always get extra dips because it’s worth it.
**updated review: Mike was prompt to offer a generous solution to the mistake. In times where customer service is lacking and often companies make you feel belittled or unimportant, Hotbox took accountability. That’s first class in my book.
Food: 4
Service: 5
Just DELICIOUS 😋
Atmosphere: 5
Food: 5
Service: 5
terrible app
We order pizza here (delivery) at least once a month, and they have never gotten our order wrong or forgotten any items. Everything is delicious, the drivers are kind, delivery is quick. I seldom write reviews, but I had to give Hotbox the credit it deserves!!
Food: 5
Service: 5
Ordered pizza and it arrived 2 hours later cold and the box soggy :(
Atmosphere: 1
Food: 1
Service: 1
When we occasionally make it back from NY I absolutely crave pizza like this. Amazing crust that is crispy but chewy at the same time. Thin but not too thin. The pepperoni pizza has a nice kick. The sauce is bright and acidic with a notable oregano / basil taste.
I wish we had pizza like this in NY!
And it seems this location gives cups for the local homeless to get water. Major + in my book. These summer days is HOT!
Atmosphere: 4
Food: 5
Service: 5
Hotbox was my favorite pizza when I lived in West Lafayette. I moved to a region that did not have any HotBox Pizzas within driving distance. I'm currently on vacation here in Indianapolis and I decided to stop by and order a pie
Yesterday was the first day I've had HotBox in about 7 years. It was amazing how strongly all the memories came flooding back. So many good times spent with friends eating pizza and breadsticks.
My friend pointed out how happy the employees were. The manager on duty joked with us a bit and was very friendly. The staff brought us extra plates without being asked.
I will definitely be coming back again! I hope it's sooner than 7 years though! LOL!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are always good there but a bit loud and hot to eat inside. We always get take out
Atmosphere: 5
Food: 4
Service: 5
Super shocked to see this place had a 3.8 star rating. My husband and I stopped in for carry out tonight. We ordered a large Porky the Pie on thin crust, an order of breadsticks and drinks for $30. The wait was 10, maybe 15 minutes tops! Everything was perfect and delicious! Who doesn’t love a fresh hot pizza! The bread stix are quality. Nice sized stix with flavorful garlic butter coating and a good portioned cup of the good nacho cheese 😋
Staff was friendly, the inside was clean and organized. We liked the set up with the bay like window facing the strip!
We will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stix
Pizza was delicious and the service was above expectations. The dinning area could use some updates but the pizza is so good you won't care
Atmosphere: 4
Food: 5
Service: 5
They deserve zero stars for how they treat their neighbors at The Avenue! Trying to open their business office door was abhorrent! Hot box is traditionally a decent spot for pizza but this location isn't
Visited a local friend and tried this place out for the first time. Pizza was mediocre at best. We won't be returning.
Atmosphere: 1
Food: 1
Service: 2
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