Cookies were soft and packed with flavor, pretty big sized cookies. Already planning my next visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
isabella mejia
Ty A Had the worst attitude like if you don’t wanna work then quit then cause that attitude ain’t it.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cookie
Patrick Lee
Ordered delivery on a Saturday night-good and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Mr. Friedman
27 $ for 6 small cookies that were crunchy is a total ripoff do not door dash this place they send you day old smaller cookies vs going in
Atmosphere: 3
Food: 1
Service: 3
Forty quinn
I was here the other day and the poor employee was being cussed out by a customer! He had blue hair and handled the rude customers perfectly. I’ve been coming to this location for a while now and he’s by far my favorite employee there. They deserve a raise for the bs the customers put them through! Aside from that after he was done being cursed at, he gave a free cookie for the inconvenience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, White Chocolate Macadamia Nut, Cookie
Saff
Tried the double chocolate which was tiny, overpriced, and not very tasty. Check out the good earth store for better sweets if you’re in town.
Jacqueline Y. McGee (JackieO)
My son & I ordered cookies & brownies recently & they gave me the idea that they had been sitting out all day. I then called the store located in the Broad Ripple area & informed the "assistant manager" Seth of my dilemma and, well let's just say, that I've never ever been spoken to in such a vile, despicable, rude, spiteful, disrespectful, & condescending manner!!!!! I had to reach out to the corporate office in Philadelphia in order to file a complaint & have both issues rectified!!! By calling corporate, I found out that my "good friend" Seth was actually the Manager It Training (M.I.T.) Go figure!! I requested for my phone to be pulled & am waiting for a return phone call from the higher ups...Will come back here & give an update once I hear back from ago, but the truth is, I actually spaced it until I was actually contacted by the official store manager who replaced my son & I's initial order...I truly appreciate him for doing so, but that was the extent of Insomnia cookies rectifying our issue/problem! I guess that they felt like that's all that my hard-earned money, feelings, &/or respect were worth at the time!! I never received my call back from corporate about the phone call being pulled & listened to...Most importantly, the last time that I checked (a couple of months ago) our "good friend/role model" Seth was NOT reprimanded in any significant manner, seeing as how he was the actual manager when I checked!!! Meaning that, no one that I spoke to that night, felt like he did anything that was out of line, when he talked to my family & I as if we were the scum of the 🌍 & completely beneath him!!!! It's truly disappointing/disheartening to feel as if u r NOT valued as a paying customer/supporter!!!!!💯 Hopefully no more consumers have to ever be subjected to this level of disrespect and/or dismissiveness again!!!!!!!
Food: 1
Service: 1
dajuan lane
Worker with green pony tail was VERY rude. Gave us a nasty attitude & this was our first time, seemed as he didn’t wanna be there. also LIED about not having certain flavors so we let him get the ones he had left and ended up giving us one of the ones he said he DIDNT HAVE. very upset, do not recommend, also over priced. - dajuan & khloe!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookie
Tracy Cork
First time at this location. I normally patronize the location in Broad Ripple. I love these cookies!!
Everytime I go to broadripple they don't ever have what I want then there were 3 employees chatting in the back while they had a line out the door. Very unprofessional and WILL NOT BE
Service: 1
Darnell Greer
Insomnia cookies are the best in town. Me and my wife love this location highly recommend to come to better than Dirty doughs cookies 5 star for Insomnia cookies.
I got a free cookie or scoop of ice cream by filling out an online survey about my experience, however you must make an online purchase to qualify.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookie
Miranda
Very unfortunate experience with the delivery. Whoever delivered the orders tonight, took the extra steps to destroy the box and take an item out of our 4-pack we waited quite a while for. Complete lack of professionalism and would not recommend getting their staff to deliver.
These are the best cookies ever!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Sandwich
Cookies were soft and packed with flavor, pretty big sized cookies. Already planning my next visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
Ty A Had the worst attitude like if you don’t wanna work then quit then cause that attitude ain’t it.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Cookie
Ordered delivery on a Saturday night-good and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie
27 $ for 6 small cookies that were crunchy is a total ripoff do not door dash this place they send you day old smaller cookies vs going in
Atmosphere: 3
Food: 1
Service: 3
I was here the other day and the poor employee was being cussed out by a customer! He had blue hair and handled the rude customers perfectly. I’ve been coming to this location for a while now and he’s by far my favorite employee there. They deserve a raise for the bs the customers put them through! Aside from that after he was done being cursed at, he gave a free cookie for the inconvenience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, White Chocolate Macadamia Nut, Cookie
Tried the double chocolate which was tiny, overpriced, and not very tasty. Check out the good earth store for better sweets if you’re in town.
My son & I ordered cookies & brownies recently & they gave me the idea that they had been sitting out all day. I then called the store located in the Broad Ripple area & informed the "assistant manager" Seth of my dilemma and, well let's just say, that I've never ever been spoken to in such a vile, despicable, rude, spiteful, disrespectful, & condescending manner!!!!! I had to reach out to the corporate office in Philadelphia in order to file a complaint & have both issues rectified!!! By calling corporate, I found out that my "good friend" Seth was actually the Manager It Training (M.I.T.) Go figure!! I requested for my phone to be pulled & am waiting for a return phone call from the higher ups...Will come back here & give an update once I hear back from ago, but the truth is, I actually spaced it until I was actually contacted by the official store manager who replaced my son & I's initial order...I truly appreciate him for doing so, but that was the extent of Insomnia cookies rectifying our issue/problem! I guess that they felt like that's all that my hard-earned money, feelings, &/or respect were worth at the time!! I never received my call back from corporate about the phone call being pulled & listened to...Most importantly, the last time that I checked (a couple of months ago) our "good friend/role model" Seth was NOT reprimanded in any significant manner, seeing as how he was the actual manager when I checked!!! Meaning that, no one that I spoke to that night, felt like he did anything that was out of line, when he talked to my family & I as if we were the scum of the 🌍 & completely beneath him!!!! It's truly disappointing/disheartening to feel as if u r NOT valued as a paying customer/supporter!!!!!💯 Hopefully no more consumers have to ever be subjected to this level of disrespect and/or dismissiveness again!!!!!!!
Food: 1
Service: 1
Worker with green pony tail was VERY rude. Gave us a nasty attitude & this was our first time, seemed as he didn’t wanna be there. also LIED about not having certain flavors so we let him get the ones he had left and ended up giving us one of the ones he said he DIDNT HAVE. very upset, do not recommend, also over priced. - dajuan & khloe!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookie
First time at this location. I normally patronize the location in Broad Ripple. I love these cookies!!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Everytime I go to broadripple they don't ever have what I want then there were 3 employees chatting in the back while they had a line out the door. Very unprofessional and WILL NOT BE
Service: 1
Insomnia cookies are the best in town. Me and my wife love this location highly recommend to come to better than Dirty doughs cookies 5 star for Insomnia cookies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chunk, Peanut Butter Chip
Wish this location was bigger, but as always the service is top-teir. They're always my go-to late-night snack anywhere in the US
Dietary restrictions: They
Parking: It is across the street.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Brownie, Chocolate Chunk, Cookie, Ice Cream Sandwich
I got a free cookie or scoop of ice cream by filling out an online survey about my experience, however you must make an online purchase to qualify.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cookie
Very unfortunate experience with the delivery. Whoever delivered the orders tonight, took the extra steps to destroy the box and take an item out of our 4-pack we waited quite a while for. Complete lack of professionalism and would not recommend getting their staff to deliver.
Service: 1
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