Jack in the Box

5613 W 38th St, Indianapolis
(317) 291-5703

Recent Reviews

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Jill Sabol

Need to shoutout the manager working right now. He is helping in every part (orders , pickup, delivering food). You hear him leading his staff and is speaking kindly and patiently. Well run fast food isn’t common anymore and everything he is going smoothly thanks to his hustle.

Service: 5

Michael Seflers

Friendly staff and the tacos were amazing! Wish there were more Jack in the boxes in Ohio

Atmosphere: 5

Food: 5

Service: 5

Bridgett 666

Don't ever order delivery here!! Not worth the risk. Spent 30 dollars and got sum food delivered. The deliver thru doordash and the guy took my food. Jack in the box is treating it as my food got delivered while doordash is saying they can't do anything about it. Terrible experience.

Lorie Mustard

Food was hot & fresh
Employees friendly & store clean.

Atmosphere: 5

Food: 5

Service: 5

Christina Harmon

Great fast food

Atmosphere: 5

Food: 5

Service: 5

Tracy Davis

The first burger I ordered was cold, took it back up and received a new one it was hotter than the original, this one melted the cheese, it could of been warmer. The fries were hot..

Atmosphere: 4

Food: 3

Service: 4

Noelle

:/
My coffee Boba has actual coffee grounds in the bottom with the Boba. Im on night shift at StV reeeally needed this tonight! Disappointed

Atmosphere: 5

Food: 3

Service: 5

Jacob

I waited in line for half an hour after being told to state my order at the window. After finally getting to the window, I was told “DoorDash or Uber only”. What’s the point of being open?

Atmosphere: 1

Service: 1

Walk Down

Don’t order after midnight they’ll put whatever they want in the bag and when you call to confront them they’ll hang up in your face and the manager that worked November 7th at 1:00am is very rude and shouldn’t be in that position. Will never order from here again

Atmosphere: 1

Food: 1

Service: 1

Calab

I called them because they messed me and my moms order up the person who answered the phone was a feminine man and he was very nasty with me and my mom he told up that he made all the food and bag in when he didn’t I don’t recommend ordering on DoorDash late night because they will just mess you order up and I will be contacting your hr about the person who hung up in our face

Atmosphere: 1

Food: 1

Service: 1

Brandon Ballard

It was so so slow. And they still took forever to get the food out. Curly fries were good for about a minute

Atmosphere: 2

Food: 3

Service: 2

killua twin

Well I went there at 10pm to get food, saw someone get cashed out and then when I got to the window he told me they only take mobile or DoorDash orders. Mind you their inside is open till 11pm and themselves are open 24hrs.. very disappointed.

Atmosphere: 3

Food: 4

Service: 2

Tim Couture

Ice machine didn't work. Forgot part of our order

Atmosphere: 3

Food: 4

Service: 3

Dylan Pritchett

Their only doing doordash orders apparently and of course theirs no sign that says this so your forced to wait in line for nothing. I will never be coming back to this place again.

Atmosphere: 1

Food: 2

Service: 1

Joe Boo

Refused to take my order. First time this has ever happened to me. Around 1am when I pulled up to drive thru the worker mumbled uber and door dash. I said, no, I would just like to order food. A minute passes, I said hello? They finally spoke up again and said only uber and door dash can receive food at the second window, they would not take my order. Refused service. Don't go to this location, as they only allow delivery drivers after a certain hour.

Service: 1

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