Danny was very polite and very respectful, and very knowledgeable, the pizza is very good and fresh thank you Danny. 9/22/2025 8:42 pm
Atmosphere: 5
Food: 5
Service: 5
Michelle Taylor
I purchased a pizza this evening at the Purdue Rd location. The store was dirty. The lobby area was full of customers waiting for pizza. The service was slow. There was a tall male making pizzas and placing toppings on the pizza without wearing gloves. His pants appeared to be falling down so he repeatedly kept pulling them up. He also coughed several times. When I pointed it out to the cashier that he didn’t have on gloves she told me the man was the general manager.
Atmosphere: 1
Food: 1
Service: 1
Clarissa Passley
Sorry as duck worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
Robert Brubaker
1st timer on my way back to Columbus. Team Member was friendly. Pizza looked good, but I saw it was Columbus style Thin which I don't like. Fortunately the Team Member actually put extra sauce which was very good. The cheese was also very nice. Only issue was at the end of the order online it said add bacon for free. I debated but added. Wrong choice as it was so chewy at fatty it destroyed the pizza. Next time I'm that way it's cheese and extra sauce. Very nice.
Atmosphere: 5
Food: 3
Service: 5
Daniel Fromme
I ordered a pizza at 6:32, order #27. The original delivery time was 7:20-7:30. It finally arrived at 8:07, and it was stone cold, not even warm. Without a doubt, this is one of the worst pizzas I've had delivered. With a total price of over $30, including a $5 delivery fee, this is ridiculous. I should have believed the other reviews.
Food: 1
JASON Todd
Ordered food and they didn't include everything I paid for. I called and was told a refund would be issued within 1 day. They never processed it. Called a few times to talk to the manager about it but wasn't able to get in touch with the manager that handles this, so I never received the refund.
Atmosphere: 1
Food: 3
Service: 1
Chelsea Sternath
Consistently good and awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Joan Wilson
Second time to try Jack’s with a pick up order. Now I remember why it’s been so many years. Not impressed at all. Spent over $30 for one build your own pizza and had a coupon for free breadsticks. The pizza crust is like cardboard. I couldn’t taste the sauce. Toppings were pretty generous. The breadsticks were the absolute worst! They were dense and chewy. It appeared they were yesterday’s dough, put in the cooler, hardened and then pulled out the next day and baked. Good service, hot fresh pizza, but I’d never spend my money here again.
Atmosphere: 5
Food: 3
Service: 5
Anthony Warren
Best flavor in town,tons of toppings and cooked perfectly 😋 Thanks again Jack's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Charles Phinisee
I've been wanting on my pizza almost 2 hours!! Now no one is answering the phone! 🤳 M very hungry and upset at the same time! They told me when I ordered it would be 45 minutes! I can't cancel because no one answers the phone!!!
Ordered at 7:05 PM. Promised at 8:05 PM. Called at 8:20. Informed delivery in 15-20 minutes. Called at 8:55. Sorry...thought pizza was baking. No, making it now. Delivered at 9:26 PM. 2 1/2 hours after ordering. Enough.
Atmosphere: 1
Food: 3
Service: 1
Damon Hill
Pizza was not good very very disappointed it was hard didn’t add my pepperoni medium pizza 28.00 and I gave 5 dollar tipi
Food: 1
Service: 3
Andrew Silva
Always an issue with delivery i.e no driver no delivery
Nick Riddick
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Jack, Pizza
Jowanna Peterson
Nice staff person and yummy fantastic pizza! I wish I lived closer to a Jack's pizza, I could enjoy it more often, but it is DEFINITELY worth the trip. Pricey but WELL worth it!
Danny was very polite and very respectful, and very knowledgeable, the pizza is very good and fresh thank you Danny. 9/22/2025 8:42 pm
Atmosphere: 5
Food: 5
Service: 5
I purchased a pizza this evening at the Purdue Rd location. The store was dirty. The lobby area was full of customers waiting for pizza. The service was slow. There was a tall male making pizzas and placing toppings on the pizza without wearing gloves. His pants appeared to be falling down so he repeatedly kept pulling them up. He also coughed several times. When I pointed it out to the cashier that he didn’t have on gloves she told me the man was the general manager.
Atmosphere: 1
Food: 1
Service: 1
Sorry as duck worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
1st timer on my way back to Columbus. Team Member was friendly. Pizza looked good, but I saw it was Columbus style Thin which I don't like. Fortunately the Team Member actually put extra sauce which was very good. The cheese was also very nice. Only issue was at the end of the order online it said add bacon for free. I debated but added. Wrong choice as it was so chewy at fatty it destroyed the pizza. Next time I'm that way it's cheese and extra sauce. Very nice.
Atmosphere: 5
Food: 3
Service: 5
I ordered a pizza at 6:32, order #27. The original delivery time was 7:20-7:30. It finally arrived at 8:07, and it was stone cold, not even warm. Without a doubt, this is one of the worst pizzas I've had delivered. With a total price of over $30, including a $5 delivery fee, this is ridiculous. I should have believed the other reviews.
Food: 1
Ordered food and they didn't include everything I paid for. I called and was told a refund would be issued within 1 day. They never processed it. Called a few times to talk to the manager about it but wasn't able to get in touch with the manager that handles this, so I never received the refund.
Atmosphere: 1
Food: 3
Service: 1
Consistently good and awesome staff!
Atmosphere: 5
Food: 5
Service: 5
Second time to try Jack’s with a pick up order. Now I remember why it’s been so many years. Not impressed at all. Spent over $30 for one build your own pizza and had a coupon for free breadsticks. The pizza crust is like cardboard. I couldn’t taste the sauce. Toppings were pretty generous. The breadsticks were the absolute worst! They were dense and chewy. It appeared they were yesterday’s dough, put in the cooler, hardened and then pulled out the next day and baked. Good service, hot fresh pizza, but I’d never spend my money here again.
Atmosphere: 5
Food: 3
Service: 5
Best flavor in town,tons of toppings and cooked perfectly 😋 Thanks again Jack's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
I've been wanting on my pizza almost 2 hours!! Now no one is answering the phone! 🤳 M very hungry and upset at the same time! They told me when I ordered it would be 45 minutes! I can't cancel because no one answers the phone!!!
Service: 1
Restaurantji Recommends
Ordered at 7:05 PM. Promised at 8:05 PM. Called at 8:20. Informed delivery in 15-20 minutes. Called at 8:55. Sorry...thought pizza was baking. No, making it now. Delivered at 9:26 PM. 2 1/2 hours after ordering. Enough.
Atmosphere: 1
Food: 3
Service: 1
Pizza was not good very very disappointed it was hard didn’t add my pepperoni medium pizza 28.00 and I gave 5 dollar tipi
Food: 1
Service: 3
Always an issue with delivery i.e no driver no delivery
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Big Jack, Pizza
Nice staff person and yummy fantastic pizza! I wish I lived closer to a Jack's pizza, I could enjoy it more often, but it is DEFINITELY worth the trip. Pricey but WELL worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hoagie, Chicken Wings, Pizza
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