Jersey Mike's Subs

I ordered a sub bowl, I was told they don't have them. I just seen a commercial and they advertised the sub bowl. When I got my sandwich that is all I got, no napkins. No one said welcome wasn't very friendly. There was a guy on the register. Food was good but service sucked.

This Jersey Mikes never fails to get our mobile order wrong. You have to physically watch them do it if you want your sandwich right

Honestly probably the worst service I’ve ever had. Ordered the hot honey chicken cheese steak and if this is normal, like they said this was, this is the most pitiful cheese steak I’ve ever had. Won’t be back here.

On top of that the manager (female) complained in front of my wife, who had to be gluten free, that the process to clean for contamination was taking longer than it needed too. She was embarrassed to say the least.

***edit they allowed me to switch the sandwich out for what I normally order (2nd photo) Store manager (male) didn’t seem pleased and let me know that this was normal for the portions so I know what not to order.

Food is phenomenal. Service is personal. They take such care in making your sandwich. The ingredients taste fresh. Everyone is friendly.

Always Love going to Jersey Mike’s

Sucks got my order wrong made me wait while making orders ask for rosemary parm was even asked if I wanted rosemary got 2 plain bread subs didn't care i said leaving unhappy was furious when I got home

Always quick, friendly, and consistent quality experience and food.

We love this sub shop as your sandwich is freshly made right before your eyes. Although the cost is higher than most places, I appreciate the fact that they don't skip on the ingredients. Your sub will have plenty of meat and made to your liking.
Parking at the front of the restaurant during peak hours can be tricky as the exit is nearly the stoplight. After learning this, I use the rear parking lot and the convenient rear entrance. It makes leaving much easier.

Came in around 5:30 pm staff was great employees were fast efficient and very respectful

Worst service I've ever had at one of these. One guy had no clue what he was doing making sandwiches, none of them provided any help or suggestions, they acted bothered to be doing their jobs. The guy working grill could care less about anything. These people need a customer service class. Plus, it took forever just to make sandwiches. Sad because we like these places.

However, once we got our food, it was really good.

It was my first time at Jersey Mikes and the fella Sebastian took the time too help me out and show me what too order too really get a good experience, he was really busy and didn’t have too do all that , you don’t see people care like that anymore. It was a refreshing change of pace.

I went in and a guy was being help at the register. I was behind him. But when the lady finished him. She walked away and took a rack of chips with her. I said maybe the chip rack being fully racked was more important. Then she finally came back and returned the rack next to me. I then thought for sure she'll take my order now. Nope she then went on to do more important things. There was 5 other people behind the counter also. Not one of them said hi or even recognized me. A couple sitting down did. I told them I guess they don't wanna serve me. The store only had two people inside. Which was the couple. It's cool I don't have to ever eat here again 💯

Ladarius is best manger at any resturant and whole team is topnotch best sub shop in indy

This is the worst experience I’ve had by ever at any fast food restaurant. We had horrible service, waited 35 minutes for 2 sandwiches and on top of that we both got terrible food poisoning. They weren’t short staffed it actually looked overstaffed they were standing around behind the counter getting 10 people all the way through the line out the restaurant while completely ignoring the mobile or online orders. We’ve never been to any other Jersey mikes so we don’t know if all locations are like this but this one should not have been opened a single day with how it ran yesterday.

Great sandwiches, quick service!