All of us enjoyed our sandwiches. My wife enjoyed the Salami Caprese Wrap, and my son loved the Jalapeño Chicken Ranch Wrap. I ate the Italian Night Club sandwich on the French Bread. It is a very flavorful and delicious sandwich. The staff was very helpful and friendly.
Parking: There is a small parking lot with a faue amount of spaces nearby and in front of Jimmy John's.
Atmosphere: 5
Food: 5
Service: 4
M Smith
Good food, even better people.We order from here frequently for work lunches and it is always a satisfying meal. On our last visit, a customer walked out with our two bags of food in addition to their one from the pick-up station. Upon realizing this, the staff immediately went into action to contact the other party in an effort to get our items back. The manager on duty apologized several times and offered solutions to remake the meals if they were not returned.It was an incredibly stressful situation for the staff, and they handled it with grace and tact. It wasn't even remotely their fault, the other customer was 100% in the wrong. And yet, the staff and manager did everything in their power to right the situation. A driver was even sent after the other party when they refused to bring the food back. Thankfully, they were successful in their endeavor. The manager then took the time to make sure our food was still okay to serve and we left with a credit for our trouble.As someone who has worked customer service for years, this was an awful situation the staff were put in by the other party and yet they were so kind and helpful. ZERO stars for the other people and 5+ for JJs.
Atmosphere: 5
Food: 5
Service: 5
Kathy Walker
I ordered from multiple JJ locations and only seem to have issues with the one on Lowes boulevard. I order a little John with extra meat, no cheese and avacado spread along with a full meal for my husband. I always tip 20٪ but the last several times I've ordered from this store my sandwich has cheese, no avacado spread and barely any turkey. I call the store and the person who answered the phone says they put the extra turkey on themselves. When I ask about the cheese and the avacado spread there's no response... only offer if to make me another sandwich. It's a 20 min drive 1 way, so this doesn't help me. Short story if you want JJs, order from the store on Stop 11.
Michelle Johnson
Terrible service! Wished I could have given no stars.. I completed an order through the app and it took over 45 MINUTES to have my order delivered to me and my work is only 5 minutes away! I called the store asking where my order was and the girl that answered verified my order and told me it was out for delivery. I informed her that its been 30 minutes. She told me that the owner was the one delivering and he had more important business to attend to before he delivered. I asked for a time she couldn't give me one. I waited til food was delivered and asked the guy if he was the owner he told me No. I asked him to pass along a message. I order frequently from JJ but if this the service I get I wont order from their location anymore.. Its one thing to pay $15 for sub and another to pay $4 for a delivery fee and WAIT almost an hour for sub and the sub NOT BE RIGHT!!! And the delivery guy whether he is the owner or not with his body language seemed like he couldn't care less!!! I ordered a beach club -it's the only thing I order and it comes with avocado. And my sub had like no avocado on the sandwich. Very disappointing! Along with my co- workers sub was disappointing as well his sandwich was watered down. The way I feel right now I wont be ordering from this location 1155 E Stop 11 anytime soon!
Food: 2
Service: 1
Kathy Puntarelli
I just left this Jimmy John’s. I eat tuna at JJ’s easily once a week and in general I eat tuna 2-3x’s a week. It was to go. I got in my car, opened the sandwich and took a bite, couldn’t even eat that bite. The tuna was bad. When I took it back in, the manager said it was good and she made it herself. I explained what I just wrote and she told me three more times that the tuna was good. She actually tried to argue with me when I told her it really wasn’t good. When I asked another employee what her name was, he said “ I am not allowed to tell you.” This is completely unacceptable. I seldom write reviews but this was necessary.
Atmosphere: 5
Food: 1
Service: 1
marty berger
Food is always good and fast
Atmosphere: 5
Food: 5
Service: 5
Chris
I enjoy this establishment. Quick, delicious, and reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
Charles Robbins
They forgot my Tea, that I ordered but that I went back into the restaurant but they failed to give us our chips I ordered too?! I was told they were in the bag but nope. I was already halfway back to work when I realized the chips weren't in the bag so.. we called the store and they're supposedly crediting whatever amount back to my card idk? Craziness though. I mean one would think they get what they paid for but. .?? Not going back to this location. Usually I order from a closer jimmy johns anyways.
Clean and
Atmosphere: 5
Food: 5
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
All of us enjoyed our sandwiches. My wife enjoyed the Salami Caprese Wrap, and my son loved the Jalapeño Chicken Ranch Wrap. I ate the Italian Night Club sandwich on the French Bread. It is a very flavorful and delicious sandwich. The staff was very helpful and friendly.
Parking: There is a small parking lot with a faue amount of spaces nearby and in front of Jimmy John's.
Atmosphere: 5
Food: 5
Service: 4
Good food, even better people.We order from here frequently for work lunches and it is always a satisfying meal. On our last visit, a customer walked out with our two bags of food in addition to their one from the pick-up station. Upon realizing this, the staff immediately went into action to contact the other party in an effort to get our items back. The manager on duty apologized several times and offered solutions to remake the meals if they were not returned.It was an incredibly stressful situation for the staff, and they handled it with grace and tact. It wasn't even remotely their fault, the other customer was 100% in the wrong. And yet, the staff and manager did everything in their power to right the situation. A driver was even sent after the other party when they refused to bring the food back. Thankfully, they were successful in their endeavor. The manager then took the time to make sure our food was still okay to serve and we left with a credit for our trouble.As someone who has worked customer service for years, this was an awful situation the staff were put in by the other party and yet they were so kind and helpful. ZERO stars for the other people and 5+ for JJs.
Atmosphere: 5
Food: 5
Service: 5
I ordered from multiple JJ locations and only seem to have issues with the one on Lowes boulevard. I order a little John with extra meat, no cheese and avacado spread along with a full meal for my husband. I always tip 20٪ but the last several times I've ordered from this store my sandwich has cheese, no avacado spread and barely any turkey. I call the store and the person who answered the phone says they put the extra turkey on themselves. When I ask about the cheese and the avacado spread there's no response... only offer if to make me another sandwich. It's a 20 min drive 1 way, so this doesn't help me. Short story if you want JJs, order from the store on Stop 11.
Terrible service! Wished I could have given no stars.. I completed an order through the app and it took over 45 MINUTES to have my order delivered to me and my work is only 5 minutes away! I called the store asking where my order was and the girl that answered verified my order and told me it was out for delivery. I informed her that its been 30 minutes. She told me that the owner was the one delivering and he had more important business to attend to before he delivered. I asked for a time she couldn't give me one. I waited til food was delivered and asked the guy if he was the owner he told me No. I asked him to pass along a message. I order frequently from JJ but if this the service I get I wont order from their location anymore.. Its one thing to pay $15 for sub and another to pay $4 for a delivery fee and WAIT almost an hour for sub and the sub NOT BE RIGHT!!! And the delivery guy whether he is the owner or not with his body language seemed like he couldn't care less!!! I ordered a beach club -it's the only thing I order and it comes with avocado. And my sub had like no avocado on the sandwich. Very disappointing! Along with my co- workers sub was disappointing as well his sandwich was watered down. The way I feel right now I wont be ordering from this location 1155 E Stop 11 anytime soon!
Food: 2
Service: 1
I just left this Jimmy John’s. I eat tuna at JJ’s easily once a week and in general I eat tuna 2-3x’s a week. It was to go. I got in my car, opened the sandwich and took a bite, couldn’t even eat that bite. The tuna was bad. When I took it back in, the manager said it was good and she made it herself. I explained what I just wrote and she told me three more times that the tuna was good. She actually tried to argue with me when I told her it really wasn’t good. When I asked another employee what her name was, he said “ I am not allowed to tell you.” This is completely unacceptable. I seldom write reviews but this was necessary.
Atmosphere: 5
Food: 1
Service: 1
Food is always good and fast
Atmosphere: 5
Food: 5
Service: 5
I enjoy this establishment. Quick, delicious, and reasonably priced.
Atmosphere: 5
Food: 5
Service: 5
They forgot my Tea, that I ordered but that I went back into the restaurant but they failed to give us our chips I ordered too?! I was told they were in the bag but nope. I was already halfway back to work when I realized the chips weren't in the bag so.. we called the store and they're supposedly crediting whatever amount back to my card idk? Craziness though. I mean one would think they get what they paid for but. .?? Not going back to this location. Usually I order from a closer jimmy johns anyways.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Great, fast service. Great food drive-through is fast.
Atmosphere: 5
Food: 5
Service: 5
Our sandwiches are always tasty and fresh.
Love the number 11 love this place
Great service and good food.
Atmosphere: 5
Food: 5
Service: 5
Fast and delicious
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