Yesterday got food from here food was old they food is not fresh made me sick and the dude in the front I waited on him to start his shift he had the nerve to try rush me like what yall hire anybody I really want my money back they knew that food was bad ask them ?s they attitude stinks im sick of places and people like this can’t even enjoy a meal I payed for
Atmosphere: 3
Food: 1
Service: 1
karen madison
I was at this location Sun 30Dec2024. I was very patient as I went 35min after they opened. I ran one card twice and another once that I was told did not take, so I pay cash. To now see all three transactions went through. I attempted to contact the store with no luck and encountered a rude employee. I have now contacted corporate and am waiting on a return call. I will not return to this location
Atmosphere: 1
Food: 2
Service: 1
Ti Sing
We were excited when this opened several years ago in our neighborhood. We would order dinner on a busy night and it would be delivered quickly. Then, as time went on, delivery would take a very long time. And then, delivery stopped all together so we started ordering to go. Fast forward to now. Ordered to go. We can’t go in to retrieve our food we already paid for because there’s a sign on the door that the lobby is closed. Drive thru only. So now we wait in the drive thru, only to find our food hasn’t been made yet because there’s only 1 employee working. Bottom line, we are done here. Until the owners pay people more, things just continue to get worse at this location. The woman working was very nice, working hard, and I’m sure frustrated. Where is the owner?
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Sandwich
Stephanie S
I placed a mobile order at 2:27 and the app said it was ready to be picked up 2 minutes later. I arrived at the drive thru at 2:38 only to be told i had to come inside to get my order. When i came in, i was told they were still waiting for bread to come out of the oven, and it would be a few minutes. No one could tell me why it said it was ready when it clearly wasn't, and they were rude about me even asking.
Atmosphere: 1
Service: 1
Sam Moore
My last 5 or so trips to this location have been disappointing. Incredibly slow service, even to the point that ordering online 20+ minutes before pick up still doesn’t help.
My most recent trip resulted in us leaving without the two sandwiches we paid for in advance online because the store is out of bread. I would give 0 stars if I could. I’ll be going to a new location going forward.
Atmosphere: 1
Food: 1
Service: 1
Wesley Boggs
Worst and rudest service ever at a Jimmy John’s. Received multiple orders messed up or with wrong ingredients. Last time trying to go they locked the doors with 20 minutes to closing and told me to use the drive thru. No thanks, I will go spend money at other establishments.
Atmosphere: 2
Food: 2
Service: 1
Dave Feltner
Freaky Fast, Freaky Good! Paying the same amount or more for a Subway sandwich makes 0 sense. Better bread, better meats, better store...Just better. Period.
Vegetarian options: You can get a veggie sub and stuff. Not certain if that's applicable, as I'm not vegan.
Short w girl and young Mx lady alone to deal with orders. It took me 40 minutes to get my sandwich and they came back un-eatable. Got an unwich which means no bread and wrap it with lettuce. What I got was a big mess with quarter inch or 3/8 inch slice of cheese. What a waste of money. Damn, they’re $11 for a small sandwich
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Wing Zero
Voiding deliveries because a customer cannot always afford to tip isn't good for business.
Service: 1
Derrick Weatherly
I'm a regular Jimmy Johns customer, this was my first time at this location. Service was fast & nice and I really enjoyed the new Firecracker Wrap.
I used the drive thru window. Person taking order was on her cell phone while taking my money. Also was sitting on the counter at window. I'm quite sure the health dept. has a rule against that.
Sydney Short
The GM (I think) at this location is so sweet, she drove our order to our apartment when the uber driver didn't show up after closing and in the rain!!
Food: 5
Service: 5
Katie Talbert
DO NOT ORDER DELIVERY! Freaky fast is no longer a motto for this location. Constantly taking 45-60 min late. Once I received a #12 with a half slice of turkey! I honestly only order bc it’s close but this is ridiculous for only living 1.2 miles away (per their app). I have now canceled my order after my calls were screened and then told the driver had just now arrived to the store late as the third excuse Ms stumps gave me! Do not order from here if you want your food delivered. I repeat! DO NOT ORDER DELIVERY from here!
Brandon
Food always tastes great and service is really fast! I can walk in, order, have my sandwich and be out in under two minutes.
Yesterday got food from here food was old they food is not fresh made me sick and the dude in the front I waited on him to start his shift he had the nerve to try rush me like what yall hire anybody I really want my money back they knew that food was bad ask them ?s they attitude stinks im sick of places and people like this can’t even enjoy a meal I payed for
Atmosphere: 3
Food: 1
Service: 1
I was at this location Sun 30Dec2024. I was very patient as I went 35min after they opened. I ran one card twice and another once that I was told did not take, so I pay cash. To now see all three transactions went through. I attempted to contact the store with no luck and encountered a rude employee.
I have now contacted corporate and am waiting on a return call.
I will not return to this location
Atmosphere: 1
Food: 2
Service: 1
We were excited when this opened several years ago in our neighborhood. We would order dinner on a busy night and it would be delivered quickly. Then, as time went on, delivery would take a very long time. And then, delivery stopped all together so we started ordering to go. Fast forward to now. Ordered to go. We can’t go in to retrieve our food we already paid for because there’s a sign on the door that the lobby is closed. Drive thru only. So now we wait in the drive thru, only to find our food hasn’t been made yet because there’s only 1 employee working. Bottom line, we are done here. Until the owners pay people more, things just continue to get worse at this location. The woman working was very nice, working hard, and I’m sure frustrated. Where is the owner?
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Sandwich
I placed a mobile order at 2:27 and the app said it was ready to be picked up 2 minutes later. I arrived at the drive thru at 2:38 only to be told i had to come inside to get my order. When i came in, i was told they were still waiting for bread to come out of the oven, and it would be a few minutes. No one could tell me why it said it was ready when it clearly wasn't, and they were rude about me even asking.
Atmosphere: 1
Service: 1
My last 5 or so trips to this location have been disappointing. Incredibly slow service, even to the point that ordering online 20+ minutes before pick up still doesn’t help.
My most recent trip resulted in us leaving without the two sandwiches we paid for in advance online because the store is out of bread. I would give 0 stars if I could. I’ll be going to a new location going forward.
Atmosphere: 1
Food: 1
Service: 1
Worst and rudest service ever at a Jimmy John’s. Received multiple orders messed up or with wrong ingredients. Last time trying to go they locked the doors with 20 minutes to closing and told me to use the drive thru. No thanks, I will go spend money at other establishments.
Atmosphere: 2
Food: 2
Service: 1
Freaky Fast, Freaky Good! Paying the same amount or more for a Subway sandwich makes 0 sense. Better bread, better meats, better store...Just better. Period.
Vegetarian options: You can get a veggie sub and stuff. Not certain if that's applicable, as I'm not vegan.
Parking: Free, easy parking. Handicap accessible parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich, Roast Beef
Short w girl and young Mx lady alone to deal with orders. It took me 40 minutes to get my sandwich and they came back un-eatable. Got an unwich which means no bread and wrap it with lettuce. What I got was a big mess with quarter inch or 3/8 inch slice of cheese. What a waste of money. Damn, they’re $11 for a small sandwich
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
Voiding deliveries because a customer cannot always afford to tip isn't good for business.
Service: 1
I'm a regular Jimmy Johns customer, this was my first time at this location. Service was fast & nice and I really enjoyed the new Firecracker Wrap.
Parking: Free parking lot
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sandwich
Restaurantji Recommends
I used the drive thru window. Person taking order was on her cell phone while taking my money. Also was sitting on the counter at window. I'm quite sure the health dept. has a rule against that.
The GM (I think) at this location is so sweet, she drove our order to our apartment when the uber driver didn't show up after closing and in the rain!!
Food: 5
Service: 5
DO NOT ORDER DELIVERY! Freaky fast is no longer a motto for this location. Constantly taking 45-60 min late. Once I received a #12 with a half slice of turkey! I honestly only order bc it’s close but this is ridiculous for only living 1.2 miles away (per their app). I have now canceled my order after my calls were screened and then told the driver had just now arrived to the store late as the third excuse Ms stumps gave me! Do not order from here if you want your food delivered. I repeat! DO NOT ORDER DELIVERY from here!
Food always tastes great and service is really fast! I can walk in, order, have my sandwich and be out in under two minutes.
Atmosphere: 4
Food: 5
Service: 5
Bread was hard.
Kid-friendliness: Cashier was pleasant
Food: 1
Service: 4
Recommended dishes: Sandwich, Turkey Sub
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