Ordered back in November with an over 3 hour wait for delivery. An insane amount of time to wait for "freaky fast," but it was a rainy Sunday so I had some grace. Tried again today, a sunny Thursday afternoon. No updates 45 minutes after ordering, no one answering the phones to cancel, even JJ's corporate customer service line had no answer.
C. A.
After an hour and a half I called. They told me another 15-20 minutes. I decided to cancel. I guess Jimmy John’s is no longer Freaky Fast!
I'm back! 2 years later, nothing has changed. Waited 1.5 hours for a soggy sandwich, watered down soda, and a side of ranch spilled inside the bag! This Jimmy John's location is FREAKY BAD!!!
Dante Lucas
Horrible.
Atmosphere: 1
Food: 1
Service: 1
Jocelyn E.
I love the food here at Jimmy John’s but I had an issue on 1-13-25 when I ordered my food on their app and how’s having it delivered because they were out of the bread and had no delivery person so they texted that to me. I called the store and the girl said they canceled my order which I don’t understand why they wouldn’t discuss it with me first to see if unwanted different bread & to pick it up . I spent $23.98 on that sub and she said the money would be back on my debit card within the hour. Today is 1/16-25 and I still haven’t received my money. I talked to my bank and they told me it wasn’t on the banks end and it’s still pending. That was all the money I had for food that night so I didn’t eat anything .
Atmosphere: 5
Food: 5
Service: 5
Charlotte T
I live a mile away and waited 1.5 hours to be delivered an incorrect order. Waited another 1.5 to get what I ordered. I'll be ordering from the Glendale JJ from now on
Matt Ponder
I guess I should’ve read these reviews before ordering delivery. 90 minutes so far & still no food. I could’ve driven to this location & back 5 times by now but I’m sidelined with an injury. Then when I reach out to find out what’s wrong I’m told they’ve called Uber Eats to do the delivery? What a damn mess. A lesson learned for me I guess. I won’t be patronizing this location ever again that’s for sure.
Service: 1
K A
1-2 hour delivery time. Every time.
Griefshot
Zach came thru clutch appreciate it very much thanks man!
Atmosphere: 5
Food: 5
Service: 5
Willie Brooks
This Jimmy John's routinely takes forever with their deliveries. I took a break from ordering at this location because on numerous occasions, I've had to call to see if my order was on the way or still at the store. As I'm typing this I have currently been waiting over an hour and 20 minutes and literally I'm around the corner at work. I would not recommend delivery from this location.
Food: 3
Service: 1
CrybabyWizard
Zach came thru clutch appreciate it very much thanks man!
My Driver was really nice and my turkey tom was FIRE?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 4 Turkey Tom
Rachel Murphree
At this point, the failures from this location are a choice. It’s clear plenty of customers have raised concerns and still-from the looks of it, this location has failed to deliver at expectations for at least three years. TWICE i have come to this location and they’ve been “out of bread”. Tonight, I was finally able to order a damn sandwich, paid for a beach club, and got home, unwrapped it, to discover it with NO turkey. Lettuce, tomato, provolone, bread, and mayo. My 8 year old is more consistent in his ability to make a sandwich than these grown adults getting paid to do so.
Atmosphere: 1
Food: 1
Service: 1
Angie Nelson
Delivery driver was 100% drunk. I’ll skip the repeated disappointments with this location and leave it at that.
Ordered back in November with an over 3 hour wait for delivery. An insane amount of time to wait for "freaky fast," but it was a rainy Sunday so I had some grace. Tried again today, a sunny Thursday afternoon. No updates 45 minutes after ordering, no one answering the phones to cancel, even JJ's corporate customer service line had no answer.
After an hour and a half I called. They told me another 15-20 minutes. I decided to cancel. I guess Jimmy John’s is no longer Freaky Fast!
I'm back! 2 years later, nothing has changed. Waited 1.5 hours for a soggy sandwich, watered down soda, and a side of ranch spilled inside the bag! This Jimmy John's location is FREAKY BAD!!!
Horrible.
Atmosphere: 1
Food: 1
Service: 1
I love the food here at Jimmy John’s but I had an issue on 1-13-25 when I ordered my food on their app and how’s having it delivered because they were out of the bread and had no delivery person so they texted that to me. I called the store and the girl said they canceled my order which I don’t understand why they wouldn’t discuss it with me first to see if unwanted different bread & to pick it up . I spent $23.98 on that sub and she said the money would be back on my debit card within the hour. Today is 1/16-25 and I still haven’t received my money. I talked to my bank and they told me it wasn’t on the banks end and it’s still pending. That was all the money I had for food that night so I didn’t eat anything .
Atmosphere: 5
Food: 5
Service: 5
I live a mile away and waited 1.5 hours to be delivered an incorrect order. Waited another 1.5 to get what I ordered. I'll be ordering from the Glendale JJ from now on
I guess I should’ve read these reviews before ordering delivery. 90 minutes so far & still no food. I could’ve driven to this location & back 5 times by now but I’m sidelined with an injury. Then when I reach out to find out what’s wrong I’m told they’ve called Uber Eats to do the delivery? What a damn mess. A lesson learned for me I guess. I won’t be patronizing this location ever again that’s for sure.
Service: 1
1-2 hour delivery time. Every time.
Zach came thru clutch appreciate it very much thanks man!
Atmosphere: 5
Food: 5
Service: 5
This Jimmy John's routinely takes forever with their deliveries. I took a break from ordering at this location because on numerous occasions, I've had to call to see if my order was on the way or still at the store. As I'm typing this I have currently been waiting over an hour and 20 minutes and literally I'm around the corner at work. I would not recommend delivery from this location.
Food: 3
Service: 1
Zach came thru clutch appreciate it very much thanks man!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
??????
Atmosphere: 5
Food: 5
Service: 5
Legit. Thanks guys your bread is ?
Atmosphere: 5
Food: 5
Service: 5
My Driver was really nice and my turkey tom was FIRE?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 4 Turkey Tom
At this point, the failures from this location are a choice. It’s clear plenty of customers have raised concerns and still-from the looks of it, this location has failed to deliver at expectations for at least three years. TWICE i have come to this location and they’ve been “out of bread”. Tonight, I was finally able to order a damn sandwich, paid for a beach club, and got home, unwrapped it, to discover it with NO turkey. Lettuce, tomato, provolone, bread, and mayo. My 8 year old is more consistent in his ability to make a sandwich than these grown adults getting paid to do so.
Atmosphere: 1
Food: 1
Service: 1
Delivery driver was 100% drunk. I’ll skip the repeated disappointments with this location and leave it at that.
Service: 1
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